Two problems related to transfer case have been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.
Continued and unrepairable loud groaning noise from under carriage when making slow speed turns in either direction. Steering hoses have been replaced, transfer case serviced. Noise is loud enough for driver to believe steering or suspension may fail at any moment.
Gear alignment failure. The 4-wheel drive did not engage. The consumer took the vehicle to 2 different dealer and they both stated the vehicle was fine. When the consumer went back to the first dealer, they stated the vehicle did not always go into 4-wheel drive. The dealer stated the back tires were spinning, but the front tires were not moving at all. The dealer called the consumer back and stated the vehicle was not equipped varilock differential which was needed for the vehicle to work in 4-wheel drive at all times. The manufacturer offered no financial assistance.