Carrier/rack problems of the 2008 Jeep Grand Cherokee

I live in michigan, we had snow and very cold conditions last week (January 31 2019), I was loading groceries into the back of my Jeep at my grocery store and the hatch failed to stay open. The corner of the hatch hit me in the head when it came down. I didn't realize it at the time, but I had cracked my head open and needed to get staples to close the wound. I wasn't sure if the struts of the hatch were bad or if it was weather related, but it could have been even worse had it hit me in a different location.

I had the recalled ignition switch put in in may and it was shaking when I picked it up, then I would lose electrical power to the radio, now it stalled and will not start, looks like the block is cracked. I have only had this for 3 years and paid 16,000. 00 for it obviously it was an internal issue.

My vehicle shut off going over a bump in the road. My vehicle has done this on numerous occasions, twice in the middle of intersections and once on a railroad track. I was sent an important safety recall notice from Chrysler (notification code p57) approximately 3 months ago and have not heard anything since then and this issue has progressively got worse over the last several months. I did contact the local Chrysler dealership and they had no information to provide and I also had my vehicle in to be serviced for this issue about one year ago with no issue identified by riverside auto group in marinette, WI. I also called Chrysler at 800-853-1403 and they had no update on this issue or any idea when this recall would occur to fix this issue. I cannot afford to purchase a different vehicle and this issue has become a safety concern for me and my family. What recourse do I have here? am I expected to continue driving a vehicle with serious safety issues with the ignition switch just because Chrysler is not addressing this issue in a timely fashion? does the NHTSA have any other recourse I can take on this? I am certain I am not alone with this issue and I would hate to see someone get hurt or killed, because of the lack of prioritizing by Chrysler.

2008 Jeep Grand Cherokee - I have had surfboards cause the factory roof rack to actually tear through the metal roof due to having no reinforcement around the bolts that attach the factory roof rack to the roof of the car. This occurred on the NJ garden state parkway at legal parkway speed. Had my two surfboards gone through someone's windshield it could have been a deadly accident. I have surfed for 45 years and never had this problem with any other car. I told the dealer that they should take notice for corrective action to Chrysler but they were not interested in doing so. Chrysler has photographs of the failure as they had to get approval to cover the repair under warranty. They did repair the car under warranty. I was told that they reinforced with larger washers on both sides of the front part of the racks, but I do not have proof that they did and I do not trust them. I now strap my boards both to the rack and a safety strap through the passenger compartment. I should not have to do this. Chrysler has tv ads that show surfboards mounted on the factory racks of their vehicles. Which is implied acceptable use. This may be common practice with all manufacturers, but it is in fact a practice on this specific vehicle. This issue would apply to any object on the roof that would be similar to a surfboard; canoes, kayaks, storage pods.