Table 1 shows one common latches/locks/linkage related problems of the 2011 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems |
The contact owns a 2011 Jeep Grand Cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe Dodge Chrysler Jeep ram (located at 15500 w 117th st, olathe, KS 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure and the contact was provided case number: 32155774. The approximate failure mileage was 87,000.
2011 Jeep Grand Cherokee. Consumer writes in regards to vehicle rear door lock actuators failed causing the rear doors to not lock with the central locking system.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the driver secured a child in the rear seating and shut the doors. The driver then realized that she left the key fob inside of the vehicle and the doors were locked. The contact also stated that the vehicle was designed in a manner in which the doors were not supposed to lock unless someone was seated in the driver's seat. The driver had to break the driver's window to enter the vehicle and unlock the doors. The vehicle was taken to an authorized dealer, but they could not duplicate or diagnose the failure. The broken window was replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 6,000. Updated 05/15/12 * bf updated 05/25/12.
2,011 Jeep overland has a service bulletin 08-029-10. My vehicle has been in dealership six times for liftgate not opening when it is in the heat and sun in arizona. Chrysler acknowledges this will happen when metal on hatch reaches 140 degrees which is equivalent to about 100 days in the southwest. Is this a safety hazard and what obligation does Chrysler have? they told me to live with it in the summertime. Chrysler claims nothing can be done to repair no opening liftgate.
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact noticed that the passenger side door would not latch. The vehicle was taken to a dealer where they replaced the door hinge. The manufacturer was notified of the failure. The current and failure mileages were 6,000. Bw.