41 problems related to exterior lighting have been reported for the 2011 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Jeep Grand Cherokee based on all problems reported for the 2011 Grand Cherokee.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 mph, the vehicle shut off inadvertently. The contact was able to pull over to an open lane, where the vehicle stopped. The vehicle failed to restart. The contact's husband charged the battery with a portable charger, and the vehicle restarted. The contact was able to continue driving. The contact's husband replaced both the battery and the alternator; however, the failure recurred a week later. The battery warning light was illuminated. The contact's husband replaced the alternator; however, the failure persisted. Additionally, the contacted stated that the check engine warning light and the brake warning light were illuminated. The contact later became aware that the VIN was included in NHTSA campaign numbers: 15v879000 (electrical system, interior lighting), 19v813000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer and two other dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. Parts distribution disconnect.
The roof on the inside of my 2011 grand Jeep cherokee caught on fire due to a sun visor recall (recall r71) the john hiester dealership in sanford, nc had previously fixed twice. Their special investigator said they weren't going to pay to fix the electrical fire damage because it wasn't related to the recall and wasn't a manufacturer issue. Basically, they implied that I caught my own vehicle on fire & risked my own life & the life of my grandchildren, which is crazy. See details below: on October 23, 2020, I took my 2011 Jeep Grand Cherokee to the john hiester Chrysler, Dodge, Jeep, ram dealership located on hawkins avenue in sanford, north carolina, to have the sun visor wiring related to safety recall r71 replaced. Per the attached invoice from the dealership, they replaced the right and left sun visor and installed wire guides and grind reliefs. At approximately 6:45 a. M. On December 9, 2020 (not even two months later), from inside of the house, as usual, I used the car key to automatically start my Jeep that was stationary (sitting in my driveway) so that it could warm up. When my grandchildren and I walked outside to get into the Jeep, I noticed a lot of smoke on the inside, so much so, that I couldn't see anything. Upon opening the Jeep door, the entire vehicle was completely filled with smoke. With the doors opened, the smoke finally cleared, and, in horror, I saw that the roof on the inside had been completely burned and paint on the outside of the roof had bubbled from what appeared to be a fire. I immediately connected the incident to the recall that was repaired on October 23, 2020 because the previous night, I'd tried to turn on the visor light to read something and the lights were extremely dim. I messaged the john hiester dealership via online around 7:30 a. M. From there, my Jeep was towed to the dealership, where it still remains unrepaired.
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact stated the vehicle's high beems remain illuminated. , power locks were inoperable, and the power outlet failed. The contact stated that when they and their certified mechanic looked at the tipum they noticed a wire attached to it had burned out. The contact took the vehicle to the dealership (dick scott Chrysler Dodge Jeep ram Plymouth located at 684 w ann arbor rd, Plymouth, mi 48170 phone number 734-259-2023) who stated the tipum needed to be replaced. The vehicle was not repaired. The contact stated their failure related to a recall, however, the recall was not available. The manufacturer was made aware of the failure and informed the contact that despite their vehicle matching the criteria of the vehicle's included in the recall, the VIN was not included. The contact was referred to NHTSA. The approximate failure mileage 156,000. Gl.
Tl- the contact owns a 2011 Jeep Grand Cherokee overland. The contact stated that the battery warning light illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly and the pcm. The alternator assembly had been extremely warm internally which had affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer fred beans Chrysler Dodge Jeep ram (858 n easton rd, doylestown, PA 18902, (215) 348-7500) was aware that there had been two recalls for NHTSA campaign number: 15v879000 (electrical system), 17v572000 (service brakes, service brakes, hydraulic) and had scheduled an appointment for the recall repairs for may 10, 2018. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was notified of the failures. The approximate failure mileage was 83,000. Dyd.
Tl the contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown Chrysler Jeep Dodge ram dublin, 6350 perimeter loop rd, dublin, OH 43017 (888) 739-0282) was contacted several times and finally informed the contact that the parts were not available because they could not match the custom interior vehicle color. The manufacturer was made aware of the issue and referred the contact back to the dealer as they could not confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, GA 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000.
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (lighting) however, the remedy for the recall was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the light to indicate when the vehicle's doors are open would illuminate despite the doors being closed and locked. The approximate failure mileage was 60,000. The manufacturer was not made aware of the failure/issue. Parts distribution disconnect. Gl.
2011 Jeep Grand Cherokee. Consumer writes in regards to dealership unable to repair recall notice 15v-879. Consumer has previous correspondence on a 2012 Dodge ram.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Dealer is not getting parts to fix problem. I have received a recall notice on this 3 or 4 times and each time the dealer states they don't have the part. The issue is the sun visor wiring. Recall notice: r71/NHTSA 15v-879.
2011 Jeep Grand Cherokee. Consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services.
The contact owns a 2011 Jeep Grand Cherokee. On February 11, 2016, the contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl-the contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Ss.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2011 Jeep Grand Cherokee. Consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire. The dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring. The dealer informed the consumer, the parts were not available.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep gran cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the parts for months. The contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. The contact had not experienced a failure. Parts distribution disconnect.
All electronic components flicker or shut off and smelled like wires where burning. This all happens when the vehicle is running.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
I have had our Jeep into genesee valley Chrysler Jeep twice (since January 2016) since this recall came out and they still say that they don't have the parts. We have had no issue yet, but this is getting to be too long.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen Chrysler Dodge Jeep ram, 8355 w 159th st, tinley park, IL 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman Chrysler Jeep Dodge ram, 10585 w sam houston pkwy s, houston, TX 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not provided.
We were driving last Saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.
10/10/2015 at approximately 320 pm cdt, I was driving i35 south between duluth mn and minneapolis mn. Smoke started billowing out of the headliner, rh side above the windshield/sun visor. I pilled to the side of the road, pulled the a pillar and pulled down the headliner. Flames were present, I reached in thinking it was a wire (it was) sustained burns on my right hand. Grabbed the owners manual , located the fuse for courtesy lights under the hood, pulled the 15 amp fuse (which had not blown). Removed the sun visor and vanity light, and associated wiring. Fire was extinguished at that point. Removed the visor and wiring, found a burned connector and smoldering wiring. Grabbed a side cutter and terminated the wiring to the lighted vanity light, after removing the center upper map light assembly. I sustained minor burns right hand (three fingers). Vehicle was in motion when fire broke out speed 70 mph. Vehicle damage was inspected by duluth Jeep, duluth mn. Duluth Jeep kept the removed parts. Recall #36 was accomplished 11/2014 by duluth Jeep.
While motoring along, my wife and I noticed an acrid smell which became more and more intense until our eyes began to burn and it became clear that the acrid smell was from our own vehicle, and not from another source such as some other vehicle driving ahead of us. We pulled off the road and immediately we saw smoke coming from the passenger-side sun visor which was is the up position. We shut the car off and flipped down the sun visor to see what was going on, and the visor broke off as we did so. Sparks and molten metal began dripping from wires which protruded from the headliner. It was clear by the amount of smoke that the headliner itself was on fire in between the passenger compartment and the roof panel, and almost immediately flames burned through the headliner material. By purest chance a police vehicle drove by at that moment; we flagged the officer down and he produced a fire extinguisher from his vehicle and put out the fire. The flames were spreading so quickly that it was clear that, had the officer not happened by at that moment, our vehicle would have been completely destroyed. The fire department was called and they disconnected the battery to insure there could be no further electrical fire and that it was safe to tow away the vehicle. In 2014 we received a recall notice from Jeep (real p36) which cited a possible risk of fire due to resistance in the wiring of the vanity lamp. The recall repairs were performed by our local dealer in December, 2014.
Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 Jeep Grand Cherokee 4x4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.
I have had my Jeep worked on twice to fix the tipm at billy craft Chrysler Jeep. In August they advised they were doing a temporary fix. On December 16, 2014 they indicated that they completed recall p54 and input this into the system as complete - my vehicle has now started having the same problems. In addition when the temporary fix was done in August this caused the automatic high beam sensor to stop working - billy craft states this is a coincidence and unrelated. Despite indicating the recall was completed in its entirety, I found out this week billy craft Chrysler Jeep did not in fact complete the recall despite telling me they did and inputting into the corporate Jeep system that this had been completed as of 12/16/14. I am now having to take the vehicle back again to have the actual fix completed. If there are recalls made, the shops performing the recall fixes should maintain a high level of integrity and actually complete these or there should be some type of corrective action taken against their business. I am now working with the general manager and will be trading my Jeep in as soon as possible. My safety and the safety of others on the roads is not worth this.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14v530000 (fuel system), NHTSA campaign number: 14v391000 (exterior lighting, electrical system) and NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14v530000 (fuel system) and NHTSA campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14v391000 (lighting, electrical system) and NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the delay. The contact had not experienced a failure.