Two problems related to carrier/rack have been reported for the 2013 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Jeep Grand Cherokee based on all problems reported for the 2013 Grand Cherokee.
Oct 7, 2014: NHTSA 14v-391 or fca p36 safety recall repair was done at a local Chrysler Jeep dealership. Apr 30, 2015: vehicle taken to same dealership to check a buzzing sound in the rh sun visor area, service technician could not duplicate the customer complaint. May 19, 2015: sudden acrid smoke odor detected while driving, pulled to curb and turned off motor. Some smoke inhalation but no burn injuries to driver. Noticed black and white melted areas on rh sun visor, rh vanity mirror and rh headliner. External roof area above the rh sun visor had approximate 3" crack and the paint was split open from the extreme heat, digital photos taken. On Jun 30, 2015, we learned the "the source of the fire was not related to the p36 repair, but was for another cause". On Jul 10, 2015, we learned the p36 repair plastic shroud was intact and the cause of the fire was found in the wiring harness above the sun visor in the headliner area. Chrysler Jeep denied our warranty repair request on Jul 24, 2015, because the source of the fire could not be traced back to a factory defect in materials or workmanship. On Jul 27, 2015, our local Chrysler Jeep dealer decided to repair our vehicle, at their cost, because we were valued customers, but the decision came the same day a letter was read by the dealership general manager that said we may pursue a remedy using the California lemon law. We found there were more than 91 other similar incidents in 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles, and at least 8 more experienced fires after the p36 safety recall repair had been completed. We encourage NHTSA to have fca install circuit breakers in vanity lamp wiring harnesses for 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles. Our vehicle repair was completed after 13 weeks, on Aug 18, 2015.
While travelling on a roadway at approximately 20 mph, what appeared to be a tiny pebble struck my front windshield, which resulted in a chip in my windshield. Shortly therafter, the chip resulted in a crack that spanned the entire horizontal length of my windshield. I have had driven/owned other non-Jeep vehicles in which windshields were struck by larger pebbles/rocks and survived without having sustained any damage. Additionally, my husband's 2013 Jeep wrangler has sustained cracked front windshields on two separate occasions within a three month period. Design defect?? substandard front windshield???.
| Equipment problems | |
| Carrier/rack problems | |
| Adaptive Equipment problems | |
| Owners/service Manual problems |