general problems of the 2014 Jeep Grand Cherokee

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at approximately 70, the vehicle lost motive power. The contact pulled over to the side of the road and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired but the mechanic was not able to restart the vehicle. The contact was then notified that there was no fuel pressure and a fuel system test and injector return test were needed to look for internal fuel damage. The vehicle was not repaired. The contact believed that the failure was associated to manufacturer recall: w57 or w68. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

2014 Jeep Grand Cherokee. Consumer writes in regard to parts being unavailable to perform NHTSA safety recall.

Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification for NHTSA campaign id number: 13v252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated that the part was not available. The contact had not experienced a failure. The manufacturer was made aware of the issue.