general problems of the 2015 Jeep Grand Cherokee

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump and fuel system had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the failure occurred after the high-pressure fuel pump was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000(fuel system, diesel), 20v475000(engine and engine cooling) and 20v699000(engine and engine cooling); however, the parts to do the recalls repairs were not yet available. The local dealer was contacted and informed the contact that they could not perform the recall repair because the contact had modified the pcm. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v406000 (fuel system, diesel). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 130,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 mph, the vehicle went into limp mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 97,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 30 mph, the vehicle went into limp mode and started to lose motive power. The check engine warning light was illuminated. The contact restarted the vehicle briefly, but the vehicle shut off. The vehicle was towed to the dealer where it was diagnosed as a failure with the fuel pump which needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 160,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 mph, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA campaign number: 23v411000 (engine and engine cooling). The vehicle was repaired. After retrieving the vehicle from the dealer, the contact's wife noticed that the check engine warning light was illuminated. The dealer informed the contact about the codes and determined that the throttle body and the tone wheel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The contact stated that the failure was related to NHTSA campaign number 23v411000 (engine and engine cooling) and 22v406000 (fuel system, diesel). The failure mileage was approximately 143,000.

See attached document for complaint.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds and towing a boat and a trailer, the vehicle started losing motive power. The contact became aware that the fuel economy was incorrect. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 69,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000(fuel system, diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. In addition, the rear power liftgate door latch had malfunctioned and the rear liftgate door would not remain secured. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The contact indicated that the vehicle was previous repaired for the same failure. The failure mileage was 118,000. The VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated the failure had been persisting. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idle. The vehicle was taken to an independent mechanic, where the diagnostics codes: p200a ,p2d2d and p2d2f were read, and the failure was related to 22v406000 (fuel system, diesel); however the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact the earliest availability was on December 7, 2023. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 109,939. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that while the accelerator pedal was depressed there was a delay before the vehicle responded. No warning light was illuminated. The dealer was notified of the failure and scheduled an appointment. Additionally, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not yet been diagnosed or repaired. The failure mileage was approximately 140,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had gone to the dealer three times for the recall repair before experiencing a failure with the vehicle; however, the part was not available for the recall repair. While awaiting the repair, while the contact's wife was driving approximately 60 mph, there was a clanking sound coming from the engine compartment. The sound progressively grew louder. There was no warning light illuminated. On the fourth visit to the dealer, the vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that parts were on backorder and opened a case. The failure mileage was approximately 71,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 60-65 mph, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed with low fuel pressure, and the fuel filters were replaced. The contact stated that after the repair, the vehicle was parked for 30 days while he was on vacation. The contact stated that upon returning from vacation and driving the vehicle at an undisclosed speed, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with low fuel pressure. The independent mechanic related the failure to NHTSA campaign number: 22v-406 (fuel system, diesel) and referred the contact to the dealer for repairs. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had disintegrated, which caused metal shavings intrusion in the fuel system. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 22v-406 (fuel system, diesel); however the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warning light was illuminated. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of the NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions, after the vehicle was parked, the contact had to wait approximately 30-minutes to restart the vehicle; however, several attempts was needed before the vehicle started. The vehicle was taken to the dealer however, because the part was unavailable, the vehicle was not diagnosed or repaired. The failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact notified roadside assistance and the vehicle restarted after approximately 30-minutes. The vehicle was taken back to the dealer where it was diagnosed; however, the contact stated that he was only informed of a low fuel pressure, but the diagnoses was incomplete. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were not available. No further assistance was provided. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel lines and filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number: 22v406000 (fuel system, diesel), and the VIN was included. The manufacturer was notified of the failure but offered no assistance. The contact was informed that parts for the recall repair was not yet available, and that the failure was not related to the recall. The failure mileage was 140,000.

The contact owns a 2015 Jeep Grand Cherokee summit. The contact received notification of NHTSA campaign number 22v406000 (fuel system, diesel); however, he has since experienced the failure. The contact stated that while driving at 45 mph and depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as expected. The vehicle sputtered as if it were about to stall but then returned to normal functionality. No warning lights were illuminated on the instrument panel prior to the failure being experienced. The vehicle was not taken to a dealer or independent mechanic. The contact stated that he believes the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that parts to complete the repair were not yet available. The VIN tool confirms that parts are not yet available. The failure mileage was 122,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle lost motive power and stalled, almost causing the contact to crash. During the failure, the vehicle experienced a sudden jolt and a thud. The vehicle also failed to accelerate while depressing the accelerator pedal. The check engine warning light illuminated. After turning off and restarting the vehicle, the vehicle operated normally. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 22v406000 (fuel system, diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 107,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 70 mph, the vehicle started to shake and stall. The contact stated that the low oil pressure warning light was illuminated. The contact steered the vehicle off the road before the vehicle stalled. The contact made several attempts to restart the vehicle; however, after each attempt the vehicle started and then immediately stalled. The contact stated that the low oil pressure warning light illuminated each time. The contact had the vehicle towed to a dealer; however, the dealer did not have the part to perform the repair, and the contact was placed on a waiting list. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign- 22v406000 ( fuel system, diesel) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact received recall notification of the NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received recall notification of the NHTSA campaign number: 22v406000 (fuel system, diesel); however, the parts to do the recall repair were not yet available. The contact stated that while attempting to start the vehicle on several occasions, the vehicle would only start at second attempt. Additionally, the contact stated that while driving at various speeds, the vehicle decelerated and failed to exceed 50 mph. The throttle control warning light, the high fuel pressure warning light, and the check engine warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump (hpfp) had failed and needed to be replaced; however, the parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure informed the contact that parts were not available for the recall repair. No further assistance was provided. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. While attempting to accelerate, the vehicle was jerking and hesitating before returning to normal operation. The approximate failure mileage was 116,000. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.  .

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.