Table 1 shows one common diesel fuel system related problems of the 2016 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Diesel Fuel System problems |
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to NHTSA campaign number: 22v406000 (fuel system, diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to NHTSA hotline to file a complaint. The failure mileage was 30,000.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000(fuel system, diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel ) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the vehicle parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that two separate dealers were contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle jerked. The contact also stated that the vehicle intermittently lost motive power. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while slowing down, approaching a stop, the vehicle stalled. There were rats detected in the vehicle that chewed the interior wires. There were no warning indicator lights illuminated. The vehicle was taken to an independent mechanic who stated the wires were damaged. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 157,000.