Three problems related to front seat head restraint have been reported for the 2016 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Jeep Grand Cherokee based on all problems reported for the 2016 Grand Cherokee.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 mph, the driver's head restraint exploded, which caused him to sustain a whiplash injury. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the parts for the repair were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
The headrest on the driver seat of my 2016 Jeep Grand Cherokee popped open while I was parked in the garage.
There is a known potential problem of the inadvertent deployment of one or both of the front seat active head restraints. This can cause a concussion and can cause the driver to loose control of the vehicle after being struck in the head. The cause is a cheap plastic pin that is under constant pressure and has deteriorated over time and release without warning. This known potential problem has not happened to me yet. But Jeep (fca) issued a warning and extended the warranty but has not yet issued a recall to fix the potential problem. They are only fixing this if it has deployed, leaving all other customers worrying and waiting for a potential hit to the head anytime while driving. There already is a class action suit against fca in florida.
| Seats problems | |
| Front Seat Head Restraint problems |