general problems of the 2016 Jeep Grand Cherokee

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a leak in the evap system. The mechanic replaced the evaporative system integrity module (esim). The manufacturer was made aware of the failure. The failure mileage was 63,635.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 mph, the message "shift into park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the replacement fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer's part number for both failed fuel pumps were identical. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.