Steering Rack And Pinion problems of the 2016 Jeep Grand Cherokee

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 40 mph, the power steering warning light illuminated, and the steering wheel became difficult to turn in either direction. The vehicle was later towed to the local dealer who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was then towed to an independent mechanic who replaced the steering rack and pinion, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

2016 Jeep grand cherrokee was making left 90 degree turn at approx 5 mph on an a non-public city airport access road, hit a small golf cart and stopped. Damage to the golf cart was minor and consisted of broken plastic parts. Visible damage to the Jeep was a dented license plate. The front wheel were frozen in the left turn position and could not be moved. The vehicle was towed to a Jeep dealer, who reported that the rack and pinion assembly was frozen and needed replacement. They said they could not disassemble or repair the part. The cost of the replacement part was $5,020. 00. The vehicle has 33,040 miles and is well maintained, with no prior accidents.