general problems of the 2018 Jeep Grand Cherokee

My acc/fcw light is on, I have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my VIN is just outside a known recall range. I have called Jeep and the dealership, both stated I needed to report to NHTSA. The Jeep will be serviced tomorrow at the dealership for diagnosis and repairs.

There is a faulty connection so the airbags may not deploy.

Air bags failed to deploy during an accident vehicle hit a tree no warning lamps prior to accident vehicle towed due to damage vehicle deemed totaled by insurance company.

Active head restraint went off while parked in a parking lot with individual sitting in affected seat. No accident/collision happened, no warning lights or other symptoms prior.

Brakes failed when attempting to slow down, abs kicked in on dry blacktop with no lights on dash before locking up and throwing the vehicle off of the road. Caused me to wreck into a tree head on at 50 mph. Seatbelt did not lock up and airbags did not deploy. Vehicle was totaled with heavy front end damage including a bent and snapped frame. Prior to incident had issues with low beam headlights not working/going out prematurely. Was told by herrenstein Jeep in chillicothe this was not an electrical issue. Low beam headlights failed again 2 weeks prior to incident.

The contact's daughter owns a 2018 Jeep cherokee. The contact stated that while parked her daughter closed the driver's door and the passenger's frontal air bag was deployed inadvertently. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced due to the rollover sensor being alerted. The contact stated that the vehicle was not in an accident. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Airbag warning light came on. Took to Jeep dealership and they did diagnostic . Their finding: code orc-b0028-13, right side seat diployment squib 1 circuit open dx. Found wiring is not damaged in connectors . Needs new front seat passenger air bag. Car has never had front end damage.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 70 mph, she rear-ended another vehicle. The airbags did not deploy upon impact. The contact hit her head and her left leg on the steering wheel. The other driver was treated at the scene for unknown injuries. The contact sought medical attention at the hospital; no injuries were treated. A police report was filed. The contact was instructed by the police officer that she was able to drive the vehicle home; however, several warning lights appeared on the instrument panel. As she attempted to resume normal driving, the vehicle downshifted upon depression of the accelerator pedal; she then pulled over and had the vehicle towed to her home. The next day, the vehicle was initially towed to an independent mechanic; but was then towed to a second independent mechanic by her insurance where the vehicle was deemed a total loss. The manufacturer was notified of the failure and an investigation was performed on the vehicle; the investigation concluded that since the brakes were depressed, the vehicle was not traveling at a rate of speed for the airbags to deploy. The failure mileage was approximately 24,000.

On October 23, 2021 my daughter and I got into our vehicle a 2018 Jeep Grand Cherokee and as I started the vehicle the passenger side headrest deployed unexpectedly striking my daughter in the back of the head causing severe pain which ultimately turn to a very bad headache , this is the second occurrence of this issue the first being back in mid 2020 on the drivers side headrest which I also sustained a very intense blow to the back unexpectedly. I also filed a report on that incident with the NHTSA. This is not acceptable and I am almost positive that their are many people out there that have experienced the same issue but have not reported it! now being there is no recall of this issue its not right for me or anyone to have to pay out of pocket for a clearly defective issue! this repair should be the Jeep corporation and not the consumer perhaps I should look into some law firm for help on this matter!.

On may 24,2021 while in vehicle the headrest deployed for no reason at all striking me in the back of the head, had I been actively moving this I feel could have been dangerous. Fortunately I was at a stop. I have since then contacted my local dealership and will be taking vehicle in for repair. My concern now is could this happen again? I had no clue this was affecting other vehicles as well until it happened to me, I went online to research headrest deployment and found this is a huge problem! I'm not comfortable with fact that when my wife is driving this vehicle that the possibility of headrest deployment exist!.

In accident 2/23/21, vehicle was t- boned in intersection which sent me into cement overpass. No airbags dash or side deployed. Vehicle was total loss.

I have problem and I need to know about this vehicle.

A person hit my front left panel near my driver door and I was thrown around like a rag doll even though I had my seat belt on. This is extremely just awful since we bought this because the number of airbags. This driver of the other vehicle ran a light and plowed into me. I was driving 40mph and don't know how fast he was going.

I backed out of my garage to run an errand, decided to run back into the house for a sweater. Put the car in park (it was still outside the garage facing the open garage door). Hopped out and went to go back into the house with the car door open. The Jeep started rolling forward. I jumped back in, put on the break, tried to shut the door and it sped forward accelerating. It went through the open garage, it jumped up two stair steps, the tires and wheels crashed through the top step floor, jumped up out of the hole it made, lurched forward and crashed into the house wall and was stuck in between the furnace wall on the right and shelving on the left. The engine was still revving at this point and I cut the engine by pushing the ignition button. I then thought the airbag was going to hit me, but it did not deploy. I decided I needed to get it out of the wall, so I started it and shifted back into reverse, but it wouldn't move. So I shut it off and then started to panic that there might be an explosion as we have gas lines, electrical, etc. There. The front doors were pinned shut. So I jumped in the back and was able to get out through the rear passenger side door. I ran out into our yard as I was afraid something might explode. I have found several other examples of this on your website as complaints, etc. In just a few minutes. There are many more I'm sure and the new 2020 models you have 3 similar complaints already. Do something to hold Jeep accountable. This has been going on since 2009. I had no idea when I bought this Jeep.

On 01/09/19 my wife was involved in a single vehicle accident in which her vehicle ran off the roadway down an embankment resulting in the vehicle sustaining a total loss of the vehicle due to damages. The front of the vehicle was completely destroyed as it hit some type of barrier which destroyed the under carriage striking two trees before it came to rest about 300 yards off the roadway. My concern is that none of the airbags deployed in this horrific accident which fortunately my wife only sustained minor injuries.