general problems of the 2018 Jeep Grand Cherokee

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over prevention app independently uninstalled. In addition, the contact stated that the vehicle had not been started in eight days. In addition, the stabili-trak warning light had illuminated a month prior, which was the initial failure. The vehicle was taken to the dealer, where it was diagnosed with a failed transfer case. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to two additional dealers for confirmation; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure might be related to the uconnect connection. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,727.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the center display would turn off intermittently. Additionally, the contact stated while reversing, the rear camera would fail to turn on intermittently. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 69,000.