Other Fuel System Tank Assembly problems of the 2018 Jeep Grand Cherokee

Capless fuel filler assembly on 2018 Jeep Grand Cherokee limited does not allow a standard gas pump to fill tank in a "normal" manner when vehicle is parked at a gas station pump and is turned off. User has to hold pump handle gently in order to dispense fuel. Took my vehicle in for diagnostic service and was told the fuel filler assembly had to be replaced at a cost to me of $316. 00 plus sales tax, as well as a $98 diagnostic fee, as my vehicle is out of the 36,000 mile warranty period. I have read on several internet sites that models of Jeeps and Dodge durango have the same issue. I feel that this should be a recall for a faulty part for this model year. I have been driving for 27 years and have owned 3 other Jeep Grand Cherokees, a Honda civic, and a kia sorento and have never had this problem with any other vehicle. I also travel frequently for work and have driven numerous models of vehicles as rentals and have never encountered this issue.

After having my Jeep brand new from the dealer roughly about two weeks after purchasing the check engine light turned on. We bought our Jeep from autonation in spring, TX. We live in galveston county so when it turned on we took it to autozone for the free code check - the code read was p20e8 and it just said emissions code. No specific readout was available for the code detected. The exact Jeep we own is a 2018 Jeep Grand Cherokee serling edition ecodiesel. We did notice that the def fluid was not properly filled to the full level upon the purchase so figured it could in relation to that. We drove back up to spring to the dealer and told them the issue and they said ok got us in a rental and then would call us as soon as it was ready. Once we picked it up it we asked what was the cause for the code and the technician said �OH well it was nothing - just something that we forgot to turn off�. On the way home the check engine light again comes back on the dash. We stop by another Jeep dealer in the way home and inquired with them what they thought it might be and they said �that whatever the dealership told you cannot be true�. Then bill or service or receipt said check engine light p20e8 was found def pump low pressure fault is stored, found tank low with less than 2 inches of fluid in take, found vehicle was not topped off when purchased, added def to tank and cleared codes and verified proper def fluid pressures at injector. The light remains on two days later and now a message pops on my dash and said �def system problems see dealer�. Normally I would not be so upset but this a brand new car the dealer (not mentioned) was not exactly helpful dropping off or receiving the vehicle back with any kind of helpful information. I love my car and just want to make sure it can be properly fixed so I hopefully do not have to worry about my safety or the integrity of my car.

When I try to put gas into my tank, the pump cuts off. It takes five minutes to get $16 worth of gas! it's getting worse. I've tried different pumps, different gas stations nothing helps. The dealer claims to know nothing about it. Today, the gas was spit back out! so I have shoes and feet soaked in gas! it is a capless gas tank.

While trying to pump gas, the pump would pop closed as if the gas tank was full when in actuality it had only just started to pump. It would continue to do that even after adjusting how the pump sat in the tank. It took roughly 15 minutes to pump a couple gallons of gas. The car has now done this twice at different pumps at different gas stations.