Table 1 shows one common electronic stability control (esc) related problems of the 2019 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control (esc) problems |
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated while driving 10 mph, the vehicle jerked while the accelerator pedal was depressed; however, the vehicle hesitated while responding. The message “service electronic stability control" was displayed on the display. The vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 100,085. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine and stabilitrak warning lights were illuminated. The vehicle was taken to the dealer who confirmed the warning lights being illuminated, and related the failure with the recall; however, the part was still not available. The manufacturer was made aware of the issue. The failure mileage was 65,000. VIN tool confirms parts not available.