general problems of the 2019 Jeep Grand Cherokee

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting to reverse, the rearview camera malfunctioned and became inoperable. The contact reported that the camera brightness was excessively high, which distorted the image and impaired visibility, preventing the contact from seeing properly through the mirror. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 62,800.