general problems of the 2020 Jeep Grand Cherokee

Ten problems related to other fuel system have been reported for the 2020 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Jeep Grand Cherokee based on all problems reported for the 2020 Grand Cherokee.

1 Other Fuel System problem

Failure Date: 06/01/2025

My 2020 Jeep will regularly turnover but not start after pushing the start button. As of now, the vehicle will start normal after pushing the start button a second time. Research has shown many people have had and are still having this exact issue. It would seem that most of the ones with this problem have fixed the issue by having both fuel pumps replaced which is very expensive and in my opinion highly unreasonable being it is a very common issue for Jeep. Upon further research it would seem Jeep Grand Cherokees and Dodge durangos which share the mechanical characteristics have been having this exact issue for at least 10 years now. I feel it is more than fair that the manufacturer should issue a recall and fix the defect they have obviously known about for quite some time now.

2 Other Fuel System problem

Failure Date: 02/24/2025

Driving down the interstate at 75mph, the vehicle all of a sudden lost the ability to accelerate and felt like it shifted into neutral. We were able to pull over to the side of the road safely and as we were getting out of the vehicle, we noticed flames shooting out from under the engine. My wife and I made it out safely and as we got about 100 yards away and looked back toward the vehicle, the entire front part of the vehicle was engulfed in flames. We sat along the side of the interstate and watched the vehicle burn for 20-25 minutes. We just had the vehicle in for service 6 days prior to get a new battery, a new aux battery, an advanced diagnostic, brake fluid exchange, and a fuel system service. The evening we picked up the vehicle from service, we got an email with a powertrain alert indicator. We then checked the app on the phone and everything in the powertrain section of the vehicle health report was green. I have several videos of the vehicle burning but it doesn't look like I can upload a video file.

3 Other Fuel System problem

Failure Date: 10/23/2024

There are times when I go to start the car and it will not start. It sounds like it is trying but won’t completely turn on. When I press the starter to the off position and then try again it works. We took it to the dealership and they said I need a new fuel pump. There is a recall for this but not on my vehicle.

4 Other Fuel System problem

Failure Date: 10/07/2024

My Jeep cherokee has lost power twice. Once while idling at a red light and once while going 70 mph on the interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not responding. The recent recal 25v011000 sounds like what happened to my car, but the 2020 model is not included in the recall. I have taken it to the dealership, but they could not find anything wrong with it.

5 Other Fuel System problem

Failure Date: 09/09/2024

Water pump continues to have leak. I have replaced the water pump 3 times in the past year.

6 Other Fuel System problem

Failure Date: 11/23/2023

My Jeep is a 2020, and I recently bought it last June as a certified preowned vehicle from a Jeep dealership. I was having electrical and fuse problems when my moon roof on the vehicle stopped working. Recently driving home at night, I lost all lights on the vehicle. Headlight, high beams, brake lights and turn signals, the lights do not work on the vehicle and I was driving in the complete dark. My gas tank also was having issues and it does not allow me to fill the tank because it thinks it is always “full” even though it is not. I brought the vehicle to the dealership and they stayed I have a completely fried computer system as well as the vent tube on my gas tank is “clogged” and the entire gas tank needs to be replaced. I have owned the car for less than a year and a half, it is only three years old and the warranty just expired. There is no way a vehicle with only 32,000 miles has a completely failed computer system along with needs a full gas tank replacement. They are stating to fix the safety issue it is $2700. The manufacturer is taking zero responsibility. Roughly 6 months before I took it to them because I was having fuse issues.

7 Other Fuel System problem

Failure Date: 10/21/2023

This issue has now happened 3 times. The first time it happened I took it in and they said it was an auxiliary battery that was replaced. The issue is the vehicle will stall and shutoff completely because it is completely out of fuel even though the electronic gauge and the needle show it has gas in it. This Saturday we was driving on the interstate at around 70mph and it showed a little over a 1/4 tank on the needle and 130 miles to empty on the digital readout. It shutoff completely and we were almost hit on the interstate from behind I barely had enough coast to get over to the side of the road. The first time it happened it shutoff and was going much slower and it actually started back up and let me drive. The second time I was siting at the gas station with a little lesss than 1/4 showing on the needle and it shutoff and wouldn't start back until we pushed it to the pump and put gas in it. When this happens it never takes a full tank to fill it back up so there is gas in the vehicle. This is very dangerous.

8 Other Fuel System problem

Failure Date: 07/25/2023

I change my oil religiously on my 2020 Grand Cherokee, which has 67,000 miles on it. I went in today to change it at bettenhausen Dodge (bettenhausen motor sales inc - Jeep, 8355 w 159th st, tinley park, IL 60477; bettenhausencdjr. Com; phone: (708) 966-3122), and ryan, the service manager manager, told me I had no oil left in my car. He said something went wrong with a pump or something, and as a result I have no engine oil left. . And as a result some engine oil went into the radiator and other places. Plus, ryan added, they don't know yet if my engine is damaged as a result. Repairing only what they can see so far (I. E. , radiator, pump, hoses etc and that's only if the engine was not damaged, which ostensibly they said they would check before work begins) will cost at least $4700. I asked why no "idiot red light" (as such warning lights used to be called, and such lights have been in every car I have owned since 1972) went on to alert me that there was no engine oil left in the car?? the manager said , none of their cars has a "low oil and/or no oil light". All they have is a computer program which informs the driver when to change the oil< and that computer warning system simply is based on miles driven, and it does not inform one if there is no engine oil or low oil. I can not hardly believe there is no red light to tell a person that there is low and/or no engine oil in the car!! the technology behind "idiot red lights" informing the driver of low oil and/or no oil has been around for over 70 years. I am I being lied to? what can I turn for help?.

9 Other Fuel System problem

Failure Date: 12/07/2022

While slowly turning into a parking slot in front of a building, the vehicle surged forward, jumping the curb and striking a metal handrail and the corner of the building. Substantial damage resulted to the front, hood and cooling systems.

10 Other Fuel System problem

Failure Date: 02/19/2020

The check engine light keeps coming on it has to do with the emissions control the vehicle does not run properly. It has been in the shop 3 times going on number 4 for the same exact problem. I was told that it falls under the lemon law because the emissions control system is defective in that vehicle. My wife was driving the vehicle with our three month old grandchild and the vehicle would not accelerate would not move at all in traffic on a busy highway with vehicles passing by her at 45 to 50 miles an hour.


Other Other Fuel System related problems of the 2020 Jeep Grand Cherokee


Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations