general problems of the 2021 Jeep Grand Cherokee - part 1

38 problems related to exterior lighting have been reported for the 2021 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Jeep Grand Cherokee based on all problems reported for the 2021 Grand Cherokee.

1 Exterior Lighting problem

Failure Date: 03/06/2026

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the headlight switch set to the automatic off/on position, the headlights blinked continuously, the bulb became red, and then the headlights became inoperable. While the headlight switch was in the on position, the headlights operated as designed. There was no warning light illuminated. The vehicle was not taken to a dealer but was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA campaign number: 21v950000 (exterior lighting); however, the VIN was not included. The failure mileage was 70,000.

2 Exterior Lighting problem

Failure Date: 02/03/2026

Car has 28k miles. It is driven by a 84 year old. It is a Jeep gc summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last texas inspection it had and passed. Contacted Jeep wave with concern and was blown off and sent to a vm which was never returned. You have a recall for the laredo and overland models but not the summit. The drl lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on facebook and other people are having the same issues with the summits. You have no headlights and nothing saying they are out.

3 Exterior Lighting problem

Failure Date: 09/17/2025

The high beam lights are not working. Dealer said the shutter door internal to headlamp assemblies are unresponsive. Both headlamps went out at the same time. Dealer said they haven't seen any issues before with the high beams.

4 Exterior Lighting problem

Failure Date: 02/21/2025

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that the low beam headlights were inoperable. The contact attempted to set the headlight knob from automatic to manual however, the low beam headlights failed to function as needed. The contact stated that the high beam headlights and running lights operated as designed. The contact had taken the vehicle to an independent mechanic who checked the fuse box and determined that the fuses for the lighting system were functioning as designed. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 21v950000 (exterior lighting); however, the VIN was not included. The failure mileage was approximately 77,000.

5 Exterior Lighting problem

Failure Date: 12/26/2024

When the lights are set on auto mode the high beams feature will not work. You push the steering column cluster switch forward to turn on high beams and it kicks it back immediately and will not turn on high beams. This is a huge safety issue. We've had to drive through wooded areas at night with elk and deer on the roads and almost been hit. Jeep needs to recall this and modify to allow high beam while using the auto headlight setting.

6 Exterior Lighting problem

Failure Date: 08/13/2024

My low beam headlight has blown for the second time now since owning the car. This is not normal!!! there clearly must be some electrical issue and I’m past the warranty. Headlights don’t blow like that. I’ve owned cars for over 6 years and never had a headlight blow.

7 Exterior Lighting problem

Failure Date: 04/12/2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another driver alerted the contact that the tail lights had failed to illuminate. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 22v544000 (exterior lighting); however, the VIN was not included in the recall. The failure mileage was approximately 19,000.

8 Exterior Lighting problem

Failure Date: 04/08/2024

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior light), 21v873000 (air bags), 23v413000 (suspension) and 24v132000 (suspension, steering) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

9 Exterior Lighting problem

Failure Date: 08/11/2023

Two days in a row - the Jeep didn't start in the morning. After I started it with a starter. The first day, the buttons on the steering wheel and the safety system control stopped working. Incorrectly shows the fuel level. The second day when the car started with the help of a starter, the dashboard stopped working (completely went out). The battery was checked - it is 100% working the dashboard didn't work during the day. Everything worked in the evening. The engine speed does not rise above 3000 revolutions per minute. Now it doesn't show the fuel level in the tank correctly. Very often, security systems such as lane control and proximity to another car fail.

10 Exterior Lighting problem

Failure Date: 06/12/2023

Manufacturer has not timely provided repair for tail light recall NHTSA incident number 22v-544 (Jeep recall z50).

11 Exterior Lighting problem

Failure Date: 02/14/2023

On Feb 14th 2023 I hit a deer. Got out of my Jeep to check damage. Had a broken headlamp overall seemed ok & repairable. Got back in the Jeep & continued driving. When I got home & parked in my garage I noticed an odd smell. Looked at the Jeep noticed a small fire. Backed the Jeep out of the garage & called the fire department. By the time the fire department arrived the entire front of the Jeep was on fire. My Jeep ended up being a total loss. What is going on with the lights that they would catch fire?.

12 Exterior Lighting problem

Failure Date: 02/13/2023

Hi, I wish to submit a compliant as Jeep have still not issued a remedy for my 2021 vehicle. This is a new expensive vehicle that I'm unfortable driving my young children in so I'm suprised and dissapointed it is taking Jeep so long to resolve.

13 Exterior Lighting problem

Failure Date: 02/10/2023

1) back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) service system 4wd light has come on. Jeep dealer said it is a disconnect acetutor (?). I have appt to repair but am concerned it might not be safe to drive. 3) cannot figure out how to get high beams to automatically turn off when oncoming vehicle is approaching.

14 Exterior Lighting problem

Failure Date: 02/01/2023

The contact owns a 2021 Jeep Grand Cherokee. The contact received recall notification of NHTSA campaign number: 22v544000 (exterior lighting), however, the parts to do the recall repair were not yet available. The local dealer contacted and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

15 Exterior Lighting problem

Failure Date: 12/31/2022

On 12/31/2022, I received six notifications from my app regarding “theft alarm triggered”. Go outside horn is honking. Turn off and continued. January 2, 2023 I brought vehicle into Jeep as my entire dash was glitching in and out. Couldn’t see my speed limit. Interior lights were turning on and off. Back light on interior tailgate was blinking. They had my car a few days and it was “fixed”. February 3, 2023 vehicle wouldn’t start. Replaced battery. Vehicle dash began glitching, interior lights turning on and off and theft alarm notifications. Brought into Jeep they said it was the battery even though we just replaced battery. They replaced battery and called me to pick up the next day. 2/7/2023 same issues began occurring. However, when car was powered off, a buzzing sound was heard and interior lights were turning on and off. 2/8/2023 vehicle would not start. Had to be towed to dealership. Concerned there is an electrical issue that could cause a fire. Unsure if issue was reproduced but I have several videos all time stamped and dated to show delegates what is happening.

16 Exterior Lighting problem

Failure Date: 12/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

17 Exterior Lighting problem

Failure Date: 12/22/2022

Vehicle had no high beams. Vehicle has no running lights at night. Rear console climate control intermittently works. Idles at 1500 on a cold start. Vehicle doesn’t have power steering when started in a cold day. Have to turn off and on to fix.

18 Exterior Lighting problem

Failure Date: 12/22/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

19 Exterior Lighting problem

Failure Date: 09/08/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20 Exterior Lighting problem

Failure Date: 09/07/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the tail light failed to illuminate. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 16,300. VIN tool confirms parts not available.

21 Exterior Lighting problem

Failure Date: 08/30/2022

Recall was announced back in August of 2022 and a stop sale was issued on all unsold vehicles due to safety concern. Here we are seven months later and my vehicle still hasn't been repaired. If it was to unsafe to sell then we shouldn't be driving it unfixed. Not sure why the NHTSA isn't forcing this issue to be fixed. Https://static. Nhtsa. Gov/odi/rcl/2022/rcmn-22v544-1970. Pdf.

22 Exterior Lighting problem

Failure Date: 08/09/2022

Unknown.

23 Exterior Lighting problem

Failure Date: 08/07/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the rear taillights failed to function as needed while driving at night. The contact stated that the taillights operated while depressing the brake pedal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000. VIN tool confirms parts not available.

24 Exterior Lighting problem

Failure Date: 08/01/2022

The recall z50/ 22v544 has been outstanding for the tailamp since August 2022 and still has no remedy.

25 Exterior Lighting problem

Failure Date: 07/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

26 Exterior Lighting problem

Failure Date: 07/28/2022

No incident. Manufacturer and local dealers have no remedy available currently or in the foreseeable future outside of purchasing a new vehicle. Retract the recall until a valid remedy is available or impose requirements on the manufacturer to provide a remedy immediately.

27 Exterior Lighting problem

Failure Date: 07/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

28 Exterior Lighting problem

Failure Date: 07/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v544000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

29 Exterior Lighting problem

Failure Date: 07/28/2022

Known recall NHTSA campaign number: 22v554000 (exterior lighting) since July 28, 2022. Remedy still not available and major safety concern with potential vehicle wreck! taken to dealership twice and remedy not available.

30 Exterior Lighting problem

Failure Date: 07/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that he received notice of NHTSA campaign number: 22v544000 (exterior lighting) and that both tail lights were no longer illuminated. The contact made a local dealer aware of the failure and recall notice; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was unknown. VIN tool confirms parts not available.

31 Exterior Lighting problem

Failure Date: 07/28/2022

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v554000 (exterior lighting). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

32 Exterior Lighting problem

Failure Date: 02/14/2022

This vehicle had a new complete transfer case after owning 3 weeks was in the repair shop for approximately 1 month. 1 week later power steering goes out. Back at the dealership. Power steering goes out again get back 1 day and power steering goes out as I am driving. Back to the dealership. 3 x power steering goes out. Now says a repair has been done. This week transmission and interior lights possibly going out. Car purchased new November 4, 2021 has less than 3000 miles on it. Has been in the repair shop approximately 3 months of the 4 months its been owned. This car actually scares me to drive it because I never know what's going to happen.

33 Exterior Lighting problem

Failure Date: 01/01/2022

Trailer lightning error on dashboard (trailer package is factory installed).

34 Exterior Lighting problem

Failure Date: 11/11/2021

The high beams do not light when turned on by pushing the left stalk forward. They do function if the left stalk is pulled back. But after about a minute they turn off again. I experienced this on a dark highway with no traffic or other lighting outside.

35 Exterior Lighting problem

Failure Date: 10/14/2021

Per the information I can find - the previous recall # is "21v797000" - I took my Jeep gc l in for the recall per the campaign and the work was complete yet it was not corrected. I have been back to the dealer 3 separate times no one can provide an update as to why this issue is not able to be corrected. I still cannot turn my high beams on without having to move the headlights to the 'on position. ' per the info available on the previous recall, "when the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment. ".


Other Exterior Lighting related problems of the 2021 Jeep Grand Cherokee

Exterior Lighting problems
38
Brake Light problems
1

Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations