general problems of the 2021 Jeep Grand Cherokee

29 problems related to service brakes have been reported for the 2021 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Jeep Grand Cherokee based on all problems reported for the 2021 Grand Cherokee.

1 Service Brakes problem

Failure Date: 08/01/2025

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the esc and “service 4wd” warning lights illuminated, causing the vehicle to shake abnormally. Additionally, the transmission unexpectedly shifted to 4wd low while driving. The steering wheel vibrated while making a turn, and the vehicle jerked. The vehicle also intermittently failed to start immediately and made a clicking sound. The vehicle was taken to an independent mechanic, who determined that the abs had failed, and that the drive train control module and transfer case control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

2 Service Brakes problem

Failure Date: 08/28/2024

For my 2021 Jeep Grand Cherokee, the antilock braking system, hydraulic control unit has failed. It is currently being repaired by the dealership, and I will request the old part so that it is available for inspection. The failure of the abs control unit, disabled the electronic stability control, the forward collision warning system and the cruise control - and the issue appears to be directly equivalent to the current stellantis recall for ram 1500's of a similar year. The dealer was able to reproduce the error - and was inspected at a Jeep dealership.

3 Service Brakes problem

Failure Date: 06/21/2024

Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it is and has not been opened. It also disable the auto stop/start . It does this at traffic lights or when ever a vehicle comes to a stop creating a potential rear end collision due to having to manually restart the vehicle, disengage the parking brake and put the vehicle in drive.

4 Service Brakes problem

Failure Date: 05/10/2024

I-5 just south of grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It is very heavily traveled, and is used by a large number of 18-wheelers. It has a slow lane on the far right, for trucks and cars pulling trailers. I was in the #1 lane, traveling at 70 mph. About 5 miles south of grapevine, CA, the car completely lost control of the steering. I came within inches of impacting the guard rail, and hitting a large tractor-trailer. By braking gently, and making greatly exaggerated steering inputs, I was able to maneuver to the slow lane, and, driving at less than 15 mph, was able to get to a truck stop parking lot, where the car was towed to a Jeep dealer. This is the third catastrophic safety failure this car has suffered. The first was explosion of the front transfer case, scattering transmission parts all over the road, the second was the failure of the left front axle boot. Which spread grease onto the brake disc. Fortunately, both of these problems occurred at very low speed, so accidents were avoided. This last failure almost killed me, my wife, and my little dog.

5 Service Brakes problem

Failure Date: 03/17/2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken to a dealer where they discovered that all the vehicle's brake rotors had warped and needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.

6 Service Brakes problem

Failure Date: 01/10/2024

Upon parking my car in my driveway (which has a slight slope), I put it in park and turned it off. I then opened my door and got out. Before I could close the door my car began to roll backwards and I had to jump back in the car to stop it very quickly. The door was open and got caught on the cement wall that lines my driveway as it rolled back. There is damage to the door and it will likely need to be completely replaced. The next morning I had my friend come over to follow me to a body shop to assess the damage. I reversed my car to the end of my driveway and got out to close the garage door. The same thing happened again right when I stepped out of the car, and I again had to jump back in very quickly to stop it from rolling into the street. I then had it towed to the nearest dealer (on 1/15), where they replaced the vacuum pump because the service stability control light was on. They claim to have tested it on a slope and could not replicate the problem. They checked it out and could not find anything wrong with the transmission either. I got my car back on 1/22 (with the door still needing to be fixed) and this happened again on 1/23. I pulled into my driveway, put it in park, and my car immediately rolled back. I then put my 4-wheel drive on and the parking brake and parked it. It was not rolling so I went inside. I looked at it before bed and it was in the same spot. The next morning I go out to my car and it has rolled backwards down my driveway. Luckily, it did not go into the street. I could have easily been injured on multiple occasions, as well as other people or cars if they were around. The next time I might not get so lucky.

7 Service Brakes problem

Failure Date: 09/15/2023

On many occasions, warning lights come on for no reason. The dealer has "updated" software, but to no avail. . Collision warning, stop/start error, throttle body error and more. On the last event we were driving uphill, approx 25 mph, nobody in front of us, and the brakes slammed on with multiple errors showing. . The car then lurched forward with active breaking, stop start error, throttle body sensor all showing up and going away. This happened 4 times on the evening of Sep 15th. The errors and random and intermittent. . They replaced a "secondary" battery at one point, and that did nothing. They told us we needed to drive it for over 100 miles, to charge the battery, but it did not fix the stop/start or any other error. Now it is in the cerritos Dodge dealer and we have a formal complaint filed with chrystler. . The dealer states they can't find any problems. . During most of the events, the errors and warning lights do not stay on longer than a few seconds. I have one picture I was able to take when the warning lights stayed on a little longer.

8 Service Brakes problem

Failure Date: 07/07/2023

Crossing 4 way intersection with no cars or animals in site and while accelerating at about 40 mph vehicle came to a shuddering halt in the middle of the road for no reason. My husband and I were both thrown forward whipping our necks back and forth and my collar bone taking a direct hit with the seat belt. There were no sounds to warn us, no lights came on it just slammed its own brakes for no reason. My dealership brought me a loaner and vehicle was towed to them where they are working on getting the issue solved, but I am going to be terrified this will happen again and rightly so.

9 Service Brakes problem

Failure Date: 07/03/2023

3 months ago, I was getting my all-season tires installed in lieu of my winter ones. They told me that the lug nuts on all four of my wheels were swollen and I needed to get a replacement as they could not use them. It was my first time hearing this terminology. I asked for clarification and was told that due to severe rust they cannot be used. 15 days ago, I heard some squeaking coming from the tires. I took it to the mechanic and was told that I have to replace the rear wheel pads. I took it yesterday to have them replaced and when they took off the tires, they called me in to witness that the rear disk brake rotors are totally rusted from the inside out, were badly deteriorated, and some pieces were falling off. They checked the front wheels as well, and they had the same issue as well. An issue such as this could lead to severe consequences and could potentially be life threating. I ended up replacing front and rear disk brake rotors and pads, and.

10 Service Brakes problem

Failure Date: 06/08/2023

Driving through my subdivision, no other cars in sight, no animals, no people, nothing in front of me and the automatic emergency braking mechanism engaged and brought my car to a sudden stop. The brakes engaged on their own, tires squeeled and my body jolted, almost hitting my head on steering wheel. Automatic brake sensors have activated before for no reason as no objects were in sight, but never has the vehicle actually stopped on its own. Luckily I was in my subdivision with no one behind me otherwise someone could have rear ended me and an accident would have occurred with injuries.

11 Service Brakes problem

Failure Date: 03/02/2023

The rear rotors and pads became so pitted and damaged so quickly that the brakes shake like a mad man and it seems to be extremely common in the newer Jeeps. A remedy or recall for inferior materials used in the pads or rotors may be needed. I know it’s about 30% braking in the rear so in theory those pads/rotors should certainly last far longer.

12 Service Brakes problem

Failure Date: 01/02/2023

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 55 mph, the vehicle inadvertently stopped abruptly without warning. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated normally. The vehicle was towed to the dealer and the dealer agreed that the vehicle had experienced a failure however, the dealer was unsure of the cause of the failure. The manufacturer was not contacted. The failure mileage was 24,000.

13 Service Brakes problem

Failure Date: 12/23/2022

Driving down a steep icy hill all warning lights illuminated and power steering completely failed. This is the second time for this specific failure. The vehicle is extremely hard to control without power steering and could have easily caused an acident. The vehicle was repaired at a local dealership both times.

14 Service Brakes problem

Failure Date: 10/22/2022

In 2022 I attempted to back into a parallel parking space and the emergency braking system kept activating to prevent backing up. Attempted getting corrected at dealer but no trouble codes available. Was driving, slowing down to stop at about 22mph, emergency braking system kicked in, shifted into auto stick, switched back reactivated normal drive. Six months later, was at a stop sign, on green light, turned left from left lane, accelerating to approximately 25mph, suddenly emergency braking activated again, again had to use auto stick to kick out of emergency braking. Luckily car behind me was not tail gating. End of message 04:56-fri-01/05/24.

15 Service Brakes problem

Failure Date: 09/16/2022

I was driving 45-55mph,closest vehicle was about 4-5 car links in front on me, driving about same speed-when the breaks locked up. I had not hit the break! on my dash where the mph is located it turned red and said break. It made the Jeep pretty well come to a complete stop in a second. The seat belt caught my neck,my son (passages) seat belt caught his belt and hurt his stomach, my son (back seat driver side) hit the drivers seat pretty hard. I have now took my Jeep into the dealer. No word yet in there findings. This was scary and could have ended very badly. We was fortunate enough not to have wreaked or worse. I don’t know who or where to contact someone about this issue.

16 Service Brakes problem

Failure Date: 05/01/2022

While driving on the highway, there was a massive electrical system failure, resulting in the power steering, air bag, lane management, emergency braking, and other systems failing immediately and without warning. Vehicle was almost impossible to operate, but an accident was avoided. These failures not only put the vehicle's occupants at risk (no air bags), but also other motorists with the sudden loss of power steering. Cursory research shows this is a somewhat common issue. The vehicle is being towed to the dealership to be inspected, but due to the safety issues this warrants a report.

17 Service Brakes problem

Failure Date: 03/26/2022

Brakes locked up. Had to use all my body weight on brakes not to have a collision. 2nd major brake vehicle with this car.

18 Service Brakes problem

Failure Date: 02/18/2022

Last night, my brand new car (Jeep Grand Cherokee l limited) tried to kill me. Driving down 1187 going 40 miles an hour, it came to a dead stop, put itself in park and would not crank or start back up. All I could hear in the panic was screeching tires from cars trying not to hit me. The seatbelt also did not stop me and I was thrown into the steering wheel. My car has less than 900 miles on it. After a panic attack of epic proportions and a sleepless night, I immediately drove it to the dealership today and of course they can find nothing wrong with it. They are going to keep it a few days to double check a few things, but to say I will no longer be able to drive this car without severe anxiety is an understatement. It has less than 1000 miles on it and I haven't even made my first payment. Trading it in, I will automatically lose $3100. If I don't trade it in, I don't think I would ever be able to get over the anxiety of driving it. Talk about a lose/lose situation. All I could think about is if I had been going faster and there had been more traffic, I could have killed someone including myself. Thank you to the kind salesman who, when I pulled up this morning, said "I love your car" and I proceeded to break down crying and hand him the keys and say you can keep it. He was so helpful in calming me and getting it checked out right away. I've owned it 21 days exactly. Honestly I am not sure I want to take the chance of it happening again.

19 Service Brakes problem

Failure Date: 02/15/2022

Purchased new 2021 Jeep Grand Cherokee l overland in December 2021. The SUV has 2900 miles on it. Since purchase, the auto park engages at random moments most recently today when pulling out of drive thru lane. I began to drive the Jeep forward and it locked up and engaged park brake. This has happened on numerous occasions. I went to get in the Jeep a few days ago. Started the engine and the brake engaged itself before even putting the vehicle in reverse. The touch screen in the dash that controls all functions of the SUV including radio, car play, heat/cooling, vehicle settings will randomly shut off and go black while traveling. While using the paired phone setting when making a call, the speakers produce a swishing/scrubbing sound that will not stop while the call is in session. New today, the windshield washer fluid light is on and the fluid is full. Due to "staffing shortages," can't get the Jeep into the local dealer until March 11th to be examined. Such a joke for a $60k vehicle.

20 Service Brakes problem

Failure Date: 01/12/2022

At a red light the auto start/stops shuts engine off and the emergency brake engages. It’s done this multiple times.

21 Service Brakes problem

Failure Date: 01/10/2022

I took my vehicle in for a recall on Saturday. I left with the auto start stop warning light on. They said the cable was fried and part was on back order, otherwise it was fully drivable. I started it for this first time since Saturday on Monday morning. I began to drive and the aeb immediately slammed on. Every warning light started to flash. Including the hazards. I had to unload my kids through the driver side, as the other doors wouldn’t open from inside or outside. The locks nor the windows would roll down. On the suspension it said to turn the engine on, however the engine was on.

22 Service Brakes problem

Failure Date: 12/28/2021

Vehicle was in park on the drive way and rolled backwards about 20 feet before coming to a stop. Video from ring camera is available in the link below. Https://photos. App. Goo. Gl/qjvpbfn47gbhqla37.

23 Service Brakes problem

Failure Date: 11/25/2021

The car lost communication with the body control module causing multiple features to malfunction, including power steering, while we were on the road. It's a 2021 vehicle that we leased only 29 days prior to the incident. Yes, with multiple important features malfunctioning at once, we were at risk. Fortunately, we were not on a highway or driving in inclement weather or this would have been even more dangerous. The problem has been confirmed by the dealer. The vehicle was inspected by the dealer after the incident. There were no prior warning signs and the problems came about rapidly.

24 Service Brakes problem

Failure Date: 11/13/2021

The automatic braking system/parking collision system on our vehicle regularly causes it to slam on the brakes when the vehicle is in reverse, despite there not being any objects anywhere close to the vehicle. We have had this occur when we are trying to get out of oncoming traffic into a parking space, move out of the way of oncoming traffic into a driveway or parking garage, and when trying to back the car out of oncoming traffic to avoid a collision. This problem has been inspected by, and reproduced by, the dealer (dishman Jeep in spokane, wa). No other individuals have inspected the components causing this issue. There were no other warnings or symptoms of the problem before they appeared--just the slamming on of the brakes in reverse accompanied by a loud noise and message on the dash about potential collision, despite there being no objects or people anywhere close by.

25 Service Brakes problem

Failure Date: 11/06/2021

Driving on a highway in kansas at 9pm the car slammed on brakes and sent a pedestrian warning. There is nothing out in the middle of kansas, especially a pedestrian. This occurred 2 more times. The car would randomly brake.

26 Service Brakes problem

Failure Date: 10/25/2021

While driving, failure of breaks. White smoke billowing out of engine compartment limiting visibility. Smoke worsens with pumping break, appears to be burning break fluid. Requires parking brake to stop.

27 Service Brakes problem

Failure Date: 09/01/2021

Ok the brake make nose the front and off the Jeep rockledge like the control arm is bad the fuse box in the engine room was replaced I here a rocketing sound on the right side off the front end off this not.

28 Service Brakes problem

Failure Date: 04/26/2021

I was driving on the rd by 20 miles per hr when I loose all the breaks in my Jeep! for some reason I press the break and he get complete to the floor and my dash start blinking was very scary I was with my daughter if I driving more faster maybe I'm not here today! I'm don't trust anymore on this car and I still pay for something the I do t feel safe.

29 Service Brakes problem

Failure Date: 02/11/2021

I stopped on a slight forward facing hill, put the car into p for park so it was stationary, and turned it off. I got out, and walked around the car to open the back passenger side door to let my son out. Then after about 1 minute of being parked correctly, the car started rolling forward down the hill on its own (note that the wheels were turning so the car was not sliding). Luckily I got my son out, and then the car stopped on its own after about 30 yards (unclear if it stopped as the brakes engaged again or the hill was sot enough that it stopped on its own). This has happened twice now. Once seemed like an aberration, but twice is very scary. . Read more...


Other Service Brakes related problems of the 2021 Jeep Grand Cherokee

Service Brakes problems
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Brake Disc Pads problems
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Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations