Table 1 shows one common air bag related problems of the 2022 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems |
The contact owns a 2022 Jeep grand wagoneer. The contact stated that while driving at an undisclosed speed, the front passenger’s seat air bag deployed without a passenger seated in the seat. No warning light was illuminated. The front passenger’s seat air bag failed to deflate. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 80,500.
Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700$ there is no wholesale for this particular piece so you’re looking at any place that would charge you $700 and then whatever the service or labor fee is which is minimal so we’re talking at least $800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system.
While parked my 2022 Jeep Grand Cherokee, front passenger seat airbag deployed unexpectedly without any collision or impact. The deployment caused damage to the seat and could be a serious safety risk. I later learned there is a recall for similar models due to improperly secured side airbag connectors, but my VIN is not currently included. I believe my vehicle may have the same defect and request immediate inspection and repair at no cost, as this is a safety-critical failure.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that upon entering the vehicle, the contact became aware that the driver’s side air bag had inflated internally, causing a large bubble to form on the leather upholstery. No warning lights were illuminated. The vehicle was taken to the dealer, and the contact was informed that the comfort seat control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 40,000.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 mph around a roundabout, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. Several unknown warning lights illuminated with an abnormal beeping sound coming from the vehicle. The contact was able to coast to the side of the road. The contact waited for a while and was able to restart the vehicle. The vehicle was taken to the dealer, and the contact was informed that an air bag sensor might have caused the failure. An unknown part was replaced. The contact stated that the message "service hybrid electric system" was continuously displayed on the instrument panel. The vehicle was taken back to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The dealer escalated the failure and contacted the engineering departing at the manufacturer. The manufacturer was made aware of the failure and filed a claim. The failure mileage was approximately 25,000.
The front passenger seat lumbar/massage system malfunctioned and inflated without user input to maximum capacity. The lumbar air bladder became over-pressurized and created a large, hard, immovable bulge in the center of the seatback. The system will not properly deflate and remains in this condition. The failed component appears to be the lumbar/massage module and valve system, which is electronically controlled. The vehicle is available for inspection upon request. This condition creates a rigid protrusion directly behind the occupant’s spine. In the event of a crash, this would alter occupant positioning, concentrate force on the spine, and interfere with proper restraint function and airbag performance. This will increase the risk of injury to the occupant. The problem has been confirmed by lander’s Jeep dealership in little rock, ar, which acknowledged the issue but advised that diagnosis and repair would be costly and would not be covered under my warranty or extended service contract provided by mopar. No warning lights or messages appeared prior to the failure. The issue occurred suddenly during normal use. Online research shows countless similar failures in 2022+ Jeep grand wagoneer vehicles, with consistent reports of lumbar/massage module or valve failures causing uncontrolled inflation. Some owners report repeat failures and electrical issues related to the seat module. Given the repeated nature of this failure across multiple vehicles and the potential safety implications, this issue should be investigated as a possible safety defect affecting occupant protection systems. I have multiple more examples of this from facebook wagoneer and grand wagoneer owner groups, however I am limited to just 10 uploads.
I lease a 2022 Jeep Grand Cherokee 4xe that has developed serious and unresolved safety issues. While driving at highway speeds, typically between 70 and 75 mph, the vehicle has repeatedly lost power and begun to decelerate on its own without driver input. When this occurs, I am unable to maintain speed with traffic, creating a dangerous condition and placing myself, my passengers, and other motorists at risk. In addition to the loss of power, the vehicle regularly displays warnings related to critical systems, including electric mode being unavailable, fuel and oil refresh in progress, emergency/sos system unavailable, hybrid power loss, and an airbag system warning. These warnings are documented and have appeared across multiple service visits. The vehicle has been taken to two different authorized Jeep dealerships and has spent nearly a month in service between them. Despite extended diagnostic efforts, neither dealership has been able to identify or repair the underlying issue. The problem remains unresolved. In addition, two active recalls continue to show as incomplete in the system and have not been successfully addressed. As of now, the vehicle is still at the dealership and is not available for use. Given the unresolved loss of power at highway speeds and the incomplete recalls, I do not consider the vehicle safe to operate. I have contacted both Jeep/stellantis and Chrysler capital in writing to request assistance and resolution. Despite providing documentation and allowing ample time for review, I have not received a response or acknowledgment. All repair attempts, warnings, recall status, and communications have been documented. I am seeking resolution because the vehicle remains unsafe, unreliable, and unavailable for normal use despite multiple repair opportunities and extensive time in service.
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his step daughter was driving at 40 mph, the railroad track poles were lowered. The contact's daughter crashed in to the railroad poles. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passenger did not suffer any injuries. The vehicle was towed to an impound lot. The contact believes the vehicle will be deemed a total loss however, it was not confirmed yet. The contact mentioned that about six moths ago the fender and bumper were placed due to his step daughter having an accident. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was 30,000.
The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service center that this is just a code b273c-00, an error with the airbag system, and we should not worry about this since it is a computer glitch. I have confirmed with the service advisor that it is now impossible to distinguish a real hybrid system malfunction from a "fake" airbag system warning. I am told that the vehicle is safe to drive and nothing requires repair, however, Jeep star publication case s2408000063 states there is a fix, but it is only to be used to "mitigate buyback. " that is unacceptable and needs to be remedied as soon as possible.
Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my c2 vertebrae in my neck.
Vehicle was involved in a crash. Vehicle was hit head on by a pick-up truck. The air bags deployed in the pick-up truck due to the severity of the crash/impact, but the air bags in our vehicle failed to deploy. Driver of truck injured at scene but declined treatment. Passenger in our vehicle felt pain an hour after accident and went to er and diagnosed with blunt force trauma injuries from the seat belt.
2022 Jeep grand wagoneer series 1,had 22000 miles and engine locked up with number 4 piston seizing up. New starter put on and also new Cadillac converters. A new motor was installed but will not idle because of timing issues. 64 days later engineer can still not figure out how to help the mechanic to get it running. Prior to this driving home from dealer lot airbag light came on sos. Would shift in four low without pushing the button while driving. Because dealership was not a certified Jeep wagoneer dealer, wagoneer client services has been little to no help driving a used GMC arcadia that has more miles on it that what our vehicle had when the motor blew!.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 45 mph the vehicle t-boned crashed into a second vehicle causing severe damage to the front of the vehicle but the airbags did not deploy. During the crash the contact sustained an injured back and neck which required medical assistance. A police report was filed and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 7,000.