Body problems of the 2022 Jeep Grand Cherokee

My 2022 Jeep grand wagoneer has been subject to an open safety recall involving the rear passenger-side window trim since I purchased the vehicle in 2025. I scheduled and attended numerous appointments with the authorized Jeep dealership seeking completion of the recall repair, but the defect was never remedied. On September 7, 2026, my husband was driving the grand wagoneer while I followed behind in another vehicle. My two toddlers were occupants of my vehicle. Before the incident, I observed the recalled rear passenger window trim flapping and becoming loose. The trim then detached completely from the grand wagoneer while both vehicles were traveling at approximately 75 mph on the highway. The detached trim entered or moved toward my vehicle’s path, forcing me to swerve suddenly to avoid striking it. This created an immediate risk of losing control, colliding with another vehicle, or leaving the roadway. The incident endangered the occupants of both vehicles, including my two young children, as well as other motorists. Fortunately, no collision or injuries occurred. The flapping trim was the only warning immediately before it detached. The dealership had prior notice of the unrepaired recall because I had brought the vehicle in approximately four times beginning in November 2025. Despite those appointments, the recalled component remained on the vehicle and ultimately failed in the manner the recall was intended to prevent. The vehicle and photographs of the affected area are available for inspection. The detached trim was recovered. Dealership service records and recall communications documenting the unsuccessful repair attempts are also available.

There have been multiple recalls (77c and 88c) affecting 2022-2025 wagoneers where the trimming was not properly secured at the vehicle assembly plant. Our rear window trim was affected by one of these recalls and has fully detached from our vehicle while we were driving which has yet to be replaced by the dealership. I have attached a picture to show our rear window trim that is missing. We are having a similar issue with our front passenger window trim but the dealership has stated this is not part of the recall but based off the pictures attached it is evident that the retainer clips were also not fully engaged in this part of the window trim and is beginning to detach and pose as a road hazard if it completely detaches from the vehicle while driving.

There were 2 recent safety recalls (77c and 88c) that affected numerous 2022-2025 grand wagoneer vehicles regarding the window trim. One of the recalls directly affected our vehicle where the rear trim detached and flew off our vehicle. The dealership has yet to replace this rear trim stating that the window has to be replaced as well and is currently on backorder. The bottom half of our window trim on the passenger side is also starting to detach from the vehicle but the dealership states that it is not part of the recalls associated with our vehicle. It is a similar issue where the trim was not properly secured. The retainer clips are clearly not fully engaged which can be seen in the attached photos. I have also included a photo of our rear trim to show how it has completely detached from our vehicle so clearly an issue at the vehicle assembly plant with our vehicle. If this bottom half of our passenger window trim detaches while driving it will pose a road hazard to operators and occupants of other vehicles.

The upper trim on the rear passenger window came off unexpectedly, which could have caused a safety hazard if it hit another car or a person.

I am submitting this complaint to report what I believe to be a manufacturing or design defect involving the sunroof of my Jeep Grand Cherokee. On or around December 1, 2025, I discovered a severe water leak originating from the sunroof area during normal rainfall. Water entered the vehicle interior without warning and caused substantial damage to the headliner, interior trim, and other interior components. The amount of water intrusion was significant and far beyond what would be expected from normal wear. The vehicle has only around 45,000 miles and is regularly maintained. The leak occurred without any visible damage to the sunroof glass and without prior indication of a problem. The sunroof was fully closed at the time. This suggests a defect related to the sunroof sealing system, drainage system, or overall design rather than misuse or external damage. This defect presents a serious safety concern. Water intrusion inside the vehicle creates the risk electrical system damage or failure, mold and health hazards, impaired visibility due to water dripping near the windshield, distraction to the driver while operating the vehicle. In heavy rain conditions, this defect could reasonably occur while driving, creating a dangerous situation for the driver and passengers. As a result of this defect, my vehicle sustained significant interior damage, requiring repairs. I believe this issue reflects a broader defect in the sunroof design or drainage system rather than an isolated incident. I am concerned that other Jeep Grand Cherokee owners may be experiencing similar failures. I am requesting that NHTSA investigate this issue for potential safety-related defects involving sunroof leakage in Jeep Grand Cherokee vehicles. The severity of the water intrusion and resulting damage indicates a defect that could pose a risk to vehicle safety and occupant well-being.

Glass sunroof panel shattered while driving on empty highway at 60 mph. No explainable cause, e. G. No driving range nearby. The sunroof was rarely opened and was closed during the incident. There was no prior indication of failure. Noise resembled a loud bang. Shade prevented glass from raining down onto occupants. The noise was sudden and startled driver. Since road was empty, the incident did not cause the driver to loose control. No car behind, when chunks of glass blew off. After driving 15 miles, examination showed about 1/3 of the glass was missing. The much of the remaining glass was removed to reduce occupant risk. Shattered glass was vacuumed and can be examined but not as a pane. Next car will be driven to dealer. And possibly to insurance agent.

While driving going about 40mph, I pressed cruise control to 75. Once my car picked up speed, no other cars around, no overpass, etc. My moon roof exploded out of no where. My 8 month old was in the backseat right under where it busted.

Rear window trim piece almost flew off while I was driving. This could have caused an accident or damage. Come to find out you have to replace the whole window to fix the problem too and not just the trim piece.

The sunroof glass exploded during a highway drive. A sudden loud explosion sound caused a big disruption to me, the driver. The glass pieces fell inside the vehicle. No one was injured but I found several interiors places, such as console trim, seat leathers were scratch by glass pieces. There was no waning or anything abnormal. It just happened suddenly. There is no truck in front of us. Just a SUV in from of us in the lane right to us. No cliff or anything that rocks can fall from.

The contact owns a 2022 Jeep grand wagoneer. The contact stated that while driving approximately 65 mph, the hood of the vehicle suddenly became unsecured and flew open, striking the front windshield, and creating a visibility hazard for the driver. The contact indicated that the locking mechanism bolts had erroneously unscrewed from the hood causing the failure. The vehicle was taken to the local dealer who replaced the hood and locking mechanism and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 4,000.