Table 1 shows one common hybrid propulsion system related problems of the 2023 Jeep Grand Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Hybrid Propulsion System problems |
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, while driving at slower speeds the braking system independently engaged and the vehicle came to a complete stop. The “service hybrid system” warning light illuminated. A dealer was contacted. The vehicle was taken a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The approximate failure mileage was 18,000.
The contact owns a 2023 Jeep Grand Cherokee phev. The contact stated that after purchasing the vehicle brand new and driving to the residence, he became aware that the owner's manual was missing information for hybrid system operation. The dealer was notified of the failure and confirmed that the owner's manual was designed for the vehicle, the manufacturer was contacted and informed the contact that the supplemental information for the hybrid system operation was available on the manufacturer's website. The failure mileage was approximately 75.