general problems of the 2023 Jeep Grand Cherokee

I am writing to formally document a serious and extremely concerning safety incident that occurred on Wednesday, March 4, 2026 at approximately 12:06 pm while driving my 2024 Jeep wagoneer, which currently has approximately 58,000 miles. While driving, multiple critical warning lights and system failure messages appeared simultaneously. I have attached photos documenting the warnings that occurred during the incident. Service power steering • abs warning • red steering wheel with exclamation mark • check engine light • collision / auto emergency braking warning • traction control / electronic stability control warning • forward collision warning / automatic emergency braking disabled during this event, the vehicle behavior became unpredictable and unsafe. Considering the failure of multiple safety systems at once, this created a situation that could have easily resulted in a serious accident. I am extremely shaken by the experience and thankful that my four children were not in the vehicle with me at the time. Unfortunately, this incident is part of a long list of issues I have experienced with this vehicle since purchasing it. These include: persistent check engine light issues • replacement of all third-row seatbelts due to defects • oil valve replacement (code p06d – oil pump control stuck high) • multiple software updates • the vehicle shifting itself into park when coming to a stop, with the gear dial locking and requiring the vehicle to be fully shut off and restarted before it can be driven again • driver window intermittently sticking • replacement of the passenger seat massage system due to an air bladder malfunction • vehicle jolting/jumping when coming to a stop given the number of ongoing mechanical and electronic problems, I no longer feel confident that this vehicle is safe to drive. I purchased this vehicle specifically for the safety and reliability.

The right side back seat belt became jammed and tighten around child's body. With no release button or no way to untangle the seatbelt, the belt had to be cut to prevent further tightening around child's body and to prevent suffocation.

I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulting in a broken headrest. This was in may 2024. Today the seatbelt was stuck around my child's abdomen. The seatbelt got tighter around his stomach and he tried get out of it. I parked the car and tried to get the seatbelt to release and it refused to. It continued to get tighter and tighter making it difficult to breathe. I had to call 911 for assistance on the side of the road. 2 police officers had to help me lift him and get him free- the entire time the seatbelt refused to release. My son has bruises and scratches from trying to get out and now is terrified to wear a seatbelt. There is something wrong with the mechanism for the seatbelt that does not allow it release. I am now scared that if we are in an accident and the seatbelt tightens across someone's chest or one of my children's neck that I won't be able to get them out in time. This has been reported to Jeep who advised that I fill out this form.

We took the car home on 5/4/24 & while drive it home we started to get a binging noise, I got scared I thought the car was braking down & a message came on the instrument panel driver 1 info & then it went away & then a few minutes later more binging this message was check 2nd row seat belt latch, stop driving also the screen,radio,and air conditioner, shut off then it come back on after a while. We had a lot going on & we had to wait for a passenger side mirror to come in because of prior damage being done to it & scratch marks that need to be buffed & everything could be done at one time. Still driving the car and picked up my parents at the airport 5/15/24 and same electrical issue coming across the instrument panel. On 5/22/24 took my parents to the airport and they were in the 2nd row seats & the 2nd row latch message came up three different time while I was driving @ 70 mph and couldn't do anything didn't have a screen,radio,air conditioner or anything. On 6/4/24 the engine light came on while driving & stayed on. Took it in on 6/5/24 & they couldn't duplicate any of the problems and they must of just reset the engine light because we pick up the car on 6/6/24 & when I driving home both the 2nd row seat belt issue come on, & driver 1 info I was doing 41mph when it shows up on the instrument panel & the check engine light came on the next day 6/7/24 we took it to another dealership & they were able to duplicate all the problems. From all the service records that I can see there has been electrical system problems sense10/2/23, 2/19/24, 2/26/24 also wiring repaired done & all these issues where reported by two different dealership before being purchased by us and the problems still keep happening 5/4/24,5/6/24,5/7/24,5/8/24,5/9/24,5/10/24,5/15/24,5/18/24,5/22/24, 6/4/24,6/5/24,6/6/24, & the seat belt problem sense 2/15/24 & continue until this day. This another dealership has duplicate all of the problems, but they have no solution for these issues.