general problems of the 2023 Jeep Grand Cherokee

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60–65 mph, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel. However, the issue recurred while driving 45 mph. Upon returning to the residence, the contact inspected the hanging plastic panel and retrieved a detached bolt that had fallen inside. The contact believed that it was a chassis bolt. The contact's friend secured the bolt in place with a small wrench. Another service appointment was scheduled with the dealer. The manufacturer was notified of the failure by phone. The failure mileage was approximately 50,000.