Blind Spot Detection problems of the 2024 Jeep Grand Cherokee

Nhtsa odi complaint update — #xxx 2024 Jeep grand wagoneer l | VIN: [xxx] date of update: April 15, 2026 current odometer: 94,896 miles this is a formal update to my previously filed NHTSA complaint (odi #xxx) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized stellantis dealer following my complaint filing. Defect origin — 325 miles from purchase stelantis’s own connected vehicle service history app confirms the electrical system defect was present from near-delivery. The complete documented service history for electrical system inspections is as follows: • February 19, 2025 — 325 miles — west herr cdjr orchard park, NY — electrical system inspection • February 24, 2025 — 326 miles — west herr cdjr orchard park, NY — electrical system inspection • March 11, 2025 — 357 miles — west herr cdjr orchard park, NY — inspect electrical system, vehicle inspections • March 21, 2025 — 779 miles — west herr cdjr lockport, NY — vehicle inspection, electrical system • April 1, 2025 — 3,297 miles — west herr cdjr lockport, NY — electrical system, vehicle inspection • July 16, 2025 — 32,830 miles — dave warren cdjr jamestown, NY — electrical system • July 23, 2025 — 33,406 miles — dave warren cdjr jamestown, NY — electrical system x2 • October 14, 2025 — 55,702 miles — dave warren cdjr — diagnostic system test this vehicle required electrical system inspection at 325 miles — within weeks of purchase. The root cause water intrusion defect has never been identified, sealed, or permanently repaired across more than a dozen dealer visits spanning 18 months. Defect progression — summary • water intrusion on left side of vehicle destroyed: led driver module #68590086ad, wiring harness connector (never replaced), original battery, uconnect/tbm module, bcm • vehicle died mid-route with medical passengers on board — March 23, 2026 • new headlight assembly installed April 3, 2026 — moisture visible inside information redacted pursuant to the freedom of information act (foi.

The rear trunk opening while the vehicle is in motion the vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving the radio and infotainment system freezing for days at a time the vehicle frequently dying and becoming completely inoperable situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me with no way to access the car the car showing different & random amounts of fuel levels in the vehicle. None of which are accurate. It will show a half full tank with 157 miles left and within 10 minutes it then says I have a full tank with 342 miles left & it continues to change inaccurately.

The issues I'm experiencing are a rubbing sound when breaking and turing the wheel. The car turned on and could not be turned off. Nothing worked or responded no matter what you pushed. The brake sensor and lane assist diagnostic fault codes (error codes)popped up which they couldn't find a bulletin or error code to replicate the issue. The vehicle would not read the key fob, it would say the fob had left the vehicle because the door opened, or if I move the key while in the vehicle( bulletin for this issue). I get the call that my vehicle is ready and I'm driving away and the steering wheel vibration coming from the engine between 40 and 49mph feels like I should be driving on rumble strips, but the drive is smooth, this is coming straight from the engine or transmission when you accelerate through the steering wheel. This was not an issue before they ran their tests and fixed said problems. The computers are still updating on the screen and I hope that it evens out when the car turns on and off and the computers reset. Now today the car starts dinging and error codes are flashing on my dash. It's the lane sensor and the lane assist error code going crazy. This was the issue they couldn't replicate or find a bulletin on. Here's the fun part, the problem becomes more consistent when I apply the brakes. One time the brakes seem to not work properly. All these error codes pop up when you initiate the braking system. Then the final error code was warning me that the breaking system was faulty. I drove it straight to the dealership and left out with them again.

Fca pushed an involuntary software update to our car on August 6, 2024. It completed about 75% of the update and froze, rendering our display and systems unusable. Our back-up camera only works intermittently as does many of the adas safety features. We have no temperature controls or radio either. We have been to the dealer multiple times and they are being told by fca that the entire unit needs to be replaced. A search of social media (reddit) shows that others may be having the same safety issue. The dealer says they have had four more incidents come into their shop.