Diesel Fuel System Problems of Jeep Grand Cherokee - part 1

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 20v699000 (engine and engine cooling), and the vehicle was repaired; however, the failure occurred. The contact stated that coolant had leaked onto the driveway. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the radiator was fractured. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was determined that the egr cooler failed (exhaust gas recirculation) and there was coolant intrusion into the oil. The contact was informed that the egr cooler needed to be replaced, along with the coolant bottle, the upper and lower radiator hoses, and possibly the high-pressure fuel pump. The vehicle remained at the dealer unrepaired due to the cost. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The contact was informed that the recall repair was completed with an upgraded part. The failure mileage was approximately 173,000.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start immediately, but started after the second attempt. The battery was replaced; however, soon after the battery replacement, the failure recurred, and the vehicle was taken to a dealer. A diagnostic test was performed, and the contact was informed that the failure was related to the fuel pump or the electrical system. The vehicle was not repaired and remained withthe dealer. Upon investigation, the contact linked the failure to NHTSA campaign number: 22v406000 (fuel system, diesel) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle failed to start while pressing the push to start button. There was no warning light illuminated. The contact stated that the vehicle eventually started after several attempts. The vehicle was taken to a dealer to be diagnosed; however, the dealer could not determine the cause of the failure. Upon investigation, the contact discovered NHTSA campaign number: 22v406000 (fuel system, diesel); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond, and was stalling. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the vehicle was not starting due to a fuel-related failure. The vehicle was then towed to the dealer where it was repaired under NHTSA campaign number: 19v813000 (electrical system). The dealer then diagnosed the vehicle with a faulty fuel pump. The contact stated that the vehicle had experienced the same failure listed in NHTSA campaign number: 22v406000 (fuel system, diesel); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000(fuel system, diesel), 20v475000(engine and engine cooling) and 20v699000(engine and engine cooling); however, the parts to do the recalls repairs were not yet available. The local dealer was contacted and informed the contact that they could not perform the recall repair because the contact had modified the pcm. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The VIN was not included in NHTSA campaign number: 22v406000 (fuel system, diesel). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, she observed a noise that resembled air escaping from the passenger side of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the diesel particulate matter harness and exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,000.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v406000 (fuel system, diesel). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 130,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 mph, the vehicle went into limp mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 97,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 30 mph, the vehicle went into limp mode and started to lose motive power. The check engine warning light was illuminated. The contact restarted the vehicle briefly, but the vehicle shut off. The vehicle was towed to the dealer where it was diagnosed as a failure with the fuel pump which needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 160,000. Parts distribution disconnect.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving at approximately 80–85 mph, the vehicle stalled. The driver was able to veer safely off the road. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA campaign number: 23v411000 (engine and engine cooling). The vehicle was repaired. After retrieving the vehicle from the dealer, the contact's wife noticed that the check engine warning light was illuminated. The dealer informed the contact about the codes and determined that the throttle body and the tone wheel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The contact stated that the failure was related to NHTSA campaign number 23v411000 (engine and engine cooling) and 22v406000 (fuel system, diesel). The failure mileage was approximately 143,000.

See attached document for complaint.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to NHTSA campaign number: 22v406000 (fuel system, diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to NHTSA hotline to file a complaint. The failure mileage was 30,000.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds and towing a boat and a trailer, the vehicle started losing motive power. The contact became aware that the fuel economy was incorrect. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 69,000. Parts distribution disconnect.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000(fuel system, diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000(fuel system, diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. In addition, the rear power liftgate door latch had malfunctioned and the rear liftgate door would not remain secured. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The contact indicated that the vehicle was previous repaired for the same failure. The failure mileage was 118,000. The VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel ) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the vehicle parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated the failure had been persisting. Additionally, the contact stated that the vehicle experiencing reduced power while driving and stalled while idle. The vehicle was taken to an independent mechanic, where the diagnostics codes: p200a ,p2d2d and p2d2f were read, and the failure was related to 22v406000 (fuel system, diesel); however the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact the earliest availability was on December 7, 2023. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 109,939. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that while the accelerator pedal was depressed there was a delay before the vehicle responded. No warning light was illuminated. The dealer was notified of the failure and scheduled an appointment. Additionally, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not yet been diagnosed or repaired. The failure mileage was approximately 140,000. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the vehicle was not included in a recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that the vehicle was not included in a recall. The contact had did experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact received recall notification of the NHTSA campaign number: 22v406000 (fuel system, diesel), the NHTSA campaign number: 23v411000 (engine and engine cooling) and NHTSA campaign number:20v699000 (engine and engine cooling) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 22v406000 (fuel system, diesel) and 23v411000 (engine and engine cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light would illuminate when the vehicle had been driven at various speeds for less than 20 miles. The message fuel injector pump failure was displayed. The failure had occurred in the past and the vehicle was taken to the dealer and the main computer system was replaced approximately 9-month prior to the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. VIN tool confirms parts not available.