Jeep Grand Cherokee owners have reported 2 carry handle, shell, base related problems since 1996. Table 1 shows the 1 most common carry handle, shell, base problems. The number one most common problem is related to the vehicle's carry handle, shell, base (2 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Carry Handle, Shell, Base problems |
Below are the series of events. The reason for this report is related to item number 6. I have attached pictures. I contacted the manufacturer about this and they said that it was made like this from the plastic moulding, but I inspected the seat prior to install and these marks were not there. 1. I bought the seat on November 30, 2024 2. I installed it in my 2015 Jeep Grand Cherokee on December 17, 2024 3. I could not get the leveling ball in the correct location for a rear facing install with a 25lb baby. I had a zoom call with evenflo and she was unsure as well and said to send pictures and she would pass along. I did so on this same day and did not hear back. 4. The seat remained installed in my car, but unused by my child as I had not heard if it was safe. 5. On December 26, 2024 I decided to try an install of the seat forward facing to see if it would work for my older kid. I could not get the shell on the base in forward facing position and after not hearing back overall felt like the correct decision is to return it. 6. I got the shell off and noticed stress marks on the plastic where the belt path is. This seems incredibly dangerous, and it had never even had a kid in it. These marks were not there when I purchased the seat. 7. I initiated the return. The point mentioned in (6) seems of high concern for the safety of this seat.
The “latch” mechanism that secures the seatbelt can be kicked open by rear facing child which results in car seat not being secure to vehicle seat and severely unsafe.