Jeep Liberty owners have reported 111 unknown or other related problems since 1996. Table 1 shows the 1 most common unknown or other problems. The number one most common problem is related to the vehicle's unknown or other (111 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Unknown Or Other problems |
Rear passenger window fell partially down & won't go back up. Motor makes noise but window doesn't go up. Research on internet indicates window regulator/motor small plastic piece problem well documented. Jeep needs to recall & fix all windows.
Sept. 8, 2012 I took my Jeep to the dealership I purchased it from, and have had all maintenance work completed by, for routine factory maintenance and an oil change. I told them I was leaving for an extended road trip and requested they look everything over to see if there might be any safety issues. On sept. 17, 2012 while traveling on the interstate, I accelerated and the accelerator pedal stuck. I do not have cruise control and it was not related to the floor mats. This happened several times while on the road trip. I returned home sept. 19, 2012 and for the next 2 weeks the accelerator stuck intermittently, with no common underlying cause. Oct. 2, 2012, while backing into a parking space the accelerator stuck at a high rpm and I nearly crashed. I contacted the same dealership, who originally wanted to look at the vehicle almost a week later even after I explained how serious the issue was. I managed to talk them into looking at the Jeep on oct 3, 2012 and they were able to duplicate the accelerator sticking on their first try. They contacted me later in the day to tell me it would be $385 to fix and was not covered under my extended manufacturer warranty. I contacted the warranty administrators who also said it was not covered as the accelerator is considered "an accessory". I tried to get some assistance through Chrysler customer care assistance to no avail. Now the issue has become serious enough that I'm afraid to drive the vehicle. In other words, it is worse now than before. I'd like to receive some assistance with this issue and/or find out what truly constitutes a vehicle accessory, as the accelerator pedal seems to be an integral part of the vehicle's operation, not an "accessory" like a stereo or luggage rack. Help?.
I purchased a 2007 Jeep Liberty limited edition 4x4 on may 26, 2012 from local dealership. On September 16, 2012, I was shocked to find rear passenger window had slid half way down through the night. Discovered from internet research that plastic parts are faulty and known by Chrysler for years. Yet no recall made to correct this serious problem. Replacing with same plastic parts is no solution. My concern is safety and security. Why have an alarm system when any or all four windows are prone to failure? steel replacement parts can be purchased online independently, but as a consumer I feel Chrysler should be obligated to correct this at no cost. This requires immediate attention. Why wait for the possibility of a child falling out of a moving vehicle. There is no warning.
Sky slider roof which is an option for this vehicle has broken loose from the vehicle. This is the third failure of this convertible top feature. The top slides backward electrically on metal tracks and is pulled backwards using cables. The first failure of the roof was in 2010. At that time the roof would not close leaving it open and dangerous while driving. The vehicle was under mfg warranty and the entire cable and track was replaced. The second identical problem occurred in February 2011 resulting in repair and replacement of cables and track. Most recently, the cables have again broken leaving the top unable to close, only this time, the components have broken and while driving the top came loose and flew open causing more damage to the vehicle. The dealership where this vehicle has been repaired for this identical issue is aware of the ongoing problems with the sky slider. Chrysler/Jeep has been notified and a case has been opened, however, despite the problem being well-known they are not providing repair.
My key will not turn in the ignition of the 2003 Jeep Liberty. The steering column was not locked and I tried for about 20 minutes to jiggle/turn the wheel, jiggle the automatic transmission shifter, etc. The key was inserted fully because electrical came on to alert me that the key was in the ignition (when I opened the driver door the warning beeps came on to signify key still in ignition). The ignition simply would not turn. I had to have my car towed to a mechanic and have since learned from online research that this is a very common problem with Jeep Liberty's and many Chrysler products. The solutions seem to be patchwork workarounds that people have come up with independent of Chrysler's help.
The rear passenger side window regulator failed again. Driving and the back window dropped without notice. This is a costly repair and its an ongoing problem . You need to make the mfg step up and make a permanent solution for a ongoing problem. I see you have had several complaints on the same issue. This is a safety issue as well.
Thanks for this opertunity;; experienced exactly the identical rainwater flooding problem , from the right hinge above the hatchback of my 2008 Liberty, first saturating the cargo area, then moving forward saturating the front cabin floor! dealer wont fix!! ! removed seats and carpet, threw away padding,, replaced padding cleaned carpet, removing back hatch, and putting gaskets under hinges! good thing im handy and ex-navy!! please take all kuddos away from Jeep inc!! p. S. Someone tried to silacone around that right cargo hatch hinge then use touch-up paint on it;; I think it was the dealer;; but they deny it!! but the Jeep was a lease before I bought it!! so no one else was supposed to touch the car;; right?? I would not have known ,, if I hadnt read another post describing the very same problem!! I owe them!! thanks!!.
The rear window regulators in the 06 Jeep Liberty are failing at an alarming rate. Ours has had both break once and the drives side twice now. I have contacted Jeep with my frustrations with zero help. There are countless claims online, with friends, acquaintances, and even my local Jeep dealer (easton, MD) that all support that this is not an isolated issue. I have again been told that there will be no recall because this is not a safety issue. I disagree strongly!! when driving down the highway and the window regulator fails, the window drops. What happens if there is something leaning up against the window, a child in that seat, a pet? the risks are huge to the safety of the vehicle occupants and others on the road should something fall out. The other thing that is very alarming is that everything is beginning to present itself at a similar time for the vehicles showing signs of the problem. Jeep claims it is due to plastic parts failing due to not enough use?? this makes no sense. To support my claim that this is an issue affecting a large number of people and clearly not an isolated issue, please see the web sites listed below. . Read more...
Shift cable failed when we rolled to a stop. Went to put the Jeep in park. Would not go. Would not go into reverse. Managed to force it into neutral but that was it. Had to manually push the Jeep backwards to try to turn it around to take it to a shop. Key would not come out as a result making battery go dead. Very unsafe because if that shifter cable broke at a higher speed it may or may not have messed the transmission up or allowed us to shut the vehicle off. For instance it it were in drive and could not be shut off what would we do? found out from local Jeep dealers that they have to replace several of these a week. My personal mechanic was unable to secure one for several days because they were sold out all in our region. Suspect this is a big problem. No word from Jeep on this! mechanic was stunned how poorly made the cable is and was surprised it lasted as long as it did!.
This is my 5th time in 4 years! having to bring into the dealer to have the window fixed. Malfunctions and break down of electric window motors or regulators.
I was driving my 2007 Jeep Liberty with me 4 yr old son in rear saftey seat when the rear passanger window slammed open. It could have shattered into the vehical where m son was siting. Thank god it did not, this issue I see is a problem with these Jeep Liberty's.
My car was parked, when the regulator for the back passengerã‚s side window broke causing the window to fall into the door. This is at least the 14 time one of the regulators has broken in my Liberty. This time I was lucky because my car was parked. There have been several times it has broken while driving which is a safety concern for my passengers. Jeep has not yet recalled the part even though they have acknowledged that the part is faulty.
Rear driver's side window fell into door. Could not get it back up. Window is now held in by zip ties. 6/23/2012 front passenger power door lock stopped working. Purchased vehicle used in June 2007, rear passenger power door lock not working at that time. Occaisionally vehicle will stall and restart while driving.
Window regulator broke costing me $210. Chysler refused to reemburse me because my vehicle was made in December 2005 prior to the extention of the warranty for the same problem effective March 2006. Also, I am the third owner. This is a known factory defect and is not a wear issue or a maintenance problem. This should not happen period.
I recently noticed abnormal tire wear (insides balding) on my front tires so I replaced the tires and took the vehicle for an alignment. Before the repair shop would do the alignment on the vehicle the checked the components to be sure that the was no other problems. They found that the lower and upper ball joints were bad on both sides and stated that it was unsafe to drive. I imediately contacted my local Jeep dealer to inquire about the repairs and to check for recalls. They advised me that there was a recall on the lower ball joints, I asked if the lower ball joints could cause the upper ball joints to go bad and they said that it could. I asked if that would be covered under the recall as well since they could have caused the upper ball joints to become bad, and I was told no that it would only cover the lower ball joints. So my complaint is that the recall should cover the upper ball joints as well because even after the repairs on the lower ball joints the vehicle is still unsafe to drive if the recalled part caused the problem to the upper portion as well.
It was light to medium rain while stopped at a red light where traffic took off and had to stop soon after. As soon as I hit my brakes the abs kicked in increasing the stopping distance of my Jeep causing me to rear end another vehicle. At the same time the abs brake light, traction control brake light and stability control lights all came on at the same time and remained lit. I called the dealership the next day and was told this wasn't a serious problem and to bring it on Monday (I called Friday morning). The first time the dealer corrected the problem by replacing the brake switch and the tail light lamp switch. As I was leaving the dealership, less than a mile away, all of the lights came back on. They corrected it again, so I picked it up and it happened again two days later. In the mean time whenever it is a medium rain or above or it has been raining for an extended period of time the abs brakes prematurely activate. The Jeep was inspected by Chrysler engineers who state it does not have any problems, and will not fix the damage to the vehicle.
I owned this veicle for 2 1/2 years, my Jeep liverty has a sunroof that completly opens up the roof and all the sudden on Tuesday September 27,2011 arond 5:45 I was driving and try to open the sunroof a little and it open all crooked and with the wind it was lifting up from one side I had to pull over and hold it with one hand and driving with my other hand I had to drive back home called the dealer witch was closed at the time the next day I called the towing truck to take it to the dealer closer to my house and they send us 35 min. Away from there because we had to take it were we bought the veicle and not covered by the warranty. It's been 11 days already and I still dont have my veicle back. I haven't seen that manny veicles with the sunroof like mine and I'm really wondering if this has happen to someone else.
Power window regulator failure. This is the fourth time in 2 years. This is a major problem that is very expensive to fix. The regulator fails when the car is not even in motion. The window will fail to roll up or down when the regulator fails and it makes a grinding sound when you try to roll the window up or down. This is obviously a huge problem judging by how many complaints are listed on this website. Jeep needs to recall the power window regulators in these vehicles and take care of their customers. Who has three hundred dollars to fix an ongoing problem two times or more a year. I am a very upset customer and I think something needs to be done about this problem.
First the drivers rear regulator failed, causing the window to fall and break inside the door. I replaced both the window and the regulator. Six months later the passenger rear regulator failed and the window dropped in the door. This time it did not break the glass. Just a month after the warenty on the driver rear expired, it failed again. Now I have no working back windows. The service manager at the local dealership ackowledged this as an issue but stated there is no recall. He recomended that I take it up whith Chrysler. They claim it the problem exists but not with this year. They told me because I did not buy it new nor use the dealership for my service they would not help. With the glass breaking this is more than an inconvenience, it is dangerous. Chrysler knows this is an issue and is ripping people off by charging them over $400. 00 to replace these with parts that will fail again.
I cannot control my vehicle while driving on the highway. The steering column seems to be very loose and the Jeep shimmies. It seems that when you reach maybe 50 mph the back end seems to pull to the right while you are trying to drive straight. Causing alot of shaking and pulling going on. A very unsteady ride. And noticed when trying to stop at the fast pace the front end wants to go to the left while the back end wants to go to the right. Very scary driving conditions. Took it to the Jeep dealer last year and they told me that there was nothing wrong with the vehicle, that Jeeps have alot of play in the steering. But when I noticed that when I go over a bump a loud clanking noise happens I decided to look on line to see what the problem could be and I saw that there was a recall on ball joints, so I thought it could be that. I took it into the dealership yesterday and they told me that there was something wrong, described exactly what I was dealing with and told me that they would find out. To my dismay, they said it was my rear lowe control arms that needed to be replaced and would charge me over 600 to fix. Now finding out that others are having the same issue and some have resulted in a wreck. Something needs to be done regarding this issue before someone loses their lives.
My 2006 Jeep Liberty's back driver's side window regulator is broken. The window will not stay up and falls down part way when you are driving and needs to be pulled back up manually when you stop. When you press the button for the window, you can hear the window motor running, but the window will not go up. This happened when the vehicle had just over 48,000 miles. This seems to be a very common complaint for the 2006 Jeep Liberty and an extended warranty has been issued by Chrysler to repair 2006 Jeep Libertys with this problem which were manufactured after March, 2006. My Jeep was manufactured in Feb. Of 2006. This window regulator warranty needs to be extended to all 2006 Jeep Libertys. According to comments on the internet, this repair can be $400 and up.
Key would not turn on car. Opened up steering column to find small rod that pushes button on ignition was broken. Jeep dealership says cannot replace rod has to replace entire steering column.
I purchased my 2006 Jeep Liberty in may 2011, however I have to windows that just stopped working. The windows just fail completely down without any warning one while I was driving which could have schatter and hurt my passenger. I contacted the chysler Jeep manufacture comppliant line but they were no help. I was given a phone number to a dealership and was told I have warranty on the windows that only cover the list plate (if that's the problem) for my back window only. The problem after researching it this morning on the internet is the regulators in the windows which are very costly to repair approx. $260 per window. In this economy I can't afford to repair this and I should not have to because there is some kind of mal-function with the parts inside of the windows. They need to recall these vehicles because owner of them will spend money repairing the same proble at least 3 to 4 times in one year.
The rear automatic windows on my 2006 Jeep Liberty fall down into the door panel and cannot be raised with the regulator. This happened to me while I was driving and forced me to drive on the highway with lowered windows. I have had the rear windows repaired for the same problem multiple times, and they continue to break, at times that are unsafe. It also prevents me from properly securing the vehicle from theft until I can get to the dealer and they can "repair" it with the same defective part over and over again.
The window regulator for the rear driver's side window has failed, leading to the window unable to roll up and loss of window control that leads the window to fall inside the door and glass to shatter.
My horn will not stop blowing, it woke everyone in my neighborhood up at 10pm last night, and the only way it would stop was to disconnect the battery. Water seems to be leaking into my fuse box. I have taken the car to a mechanic and will see how it turns out.
Rear driver side power window dropped full open unexpectedly on 2006 Jeep Liberty; original owner of vehicle with 71,00+/- miles. Repaired at dealer(costly). From internet search appears this problem is systemic to 2006-2007 models and repeat failure not unheard of. . . Very scary at 65mph.
It is a well documented fact regarding the continued negligence of Chrysler/Jeep regarding the defective window regulators. The window regulator controls the electric window and keeps it in place. With no warning the defective part frequently breaks causing the window to fall into the door-the window cannot be rolled up. The first time this happened 11/09 I had two small children in the back seat during a thunderstorm. I was traveling on the freeway. Suddenly the window dropped into the rear drivers door. The children started screaming as rain came into the vehicle and I had to pull over onto the side of the freeway. I had to call for help and a family member drove 60 miles to pick up the children as we sat on the side of the road with pouring rain coming into the vehicle. After investigating the matter and spending 357. 00 to get it fixed,I realised this has become a chronic safety issue for this vehicle. Jeep fixes the window with the same faulty part,they reimbursed me for most of the cost however 21 months later. . . . . The same thing all over again and this time they don't want to cover it and of course they still fix it with the same dangerous part. It now costs 400-500$ to fix it. Thousands of Jeep Liberty owners have dealt with this problem over and over. I don't understand how Chrysler/Jeep can get away with this blatant safety issue.
The left rear window just fell down inside the door when I was driving. We took the door apart (so we could close the window) and found out it was a faulty window regulator. I called everywhere for a part and the only one that has it is a dealer at a hefty price. I was told that it is a commom problem and the dealer checked my VIN # and I was told mine was not on a recall list. On my many phone calls to various parts supplier stores, I was told that the part is junk and it would probably happen again. The dealer says there is a one year warrantly on the part. It just seems to me that it is a no win situation, for the consumer anyway. Total cost of repair, parts and labor - $283. 48. Rediculous!.
Drivers side rear window fell down while vehicle was parked.
Failure of passenger side power window (1) while driving to work, I attempted to roll down the passenger side door window and the window just fell down inside the door. At that point, I was unable to roll up the window. (2) the window could not be operated by the power switch and therefore, I had to remove the door panel and secure the glass with a piece of wood. (3) the failure has not been corrected at this time. While researching this problem - I have found that this is a reoccurring problem across the country with Jeep Liberty's and I feel that this is a great safety problem. The glass in the window is for protection and should it fall out while driving at a normal rate of speed - this could potentially cause damage to the driver, passengers or other cars on the highway. I feel like Chrysler corperation should bear the costs to correct this problem and not leave it up to the owners to correct this defect in the Liberty. There are pages and pages online with Liberty owners who have had this same problem. Just entering (Jeep Liberty window problems) will take you to numerous complaints about this issue. It is disheartening to still be paying on a vehicle that is like new but is falling apart. I was already involved in an accident in which the faulty ball joints just gave way. Thankfully, I was not on the interstate when this happened. Now this failure of the window is another recall I would like to see happen. It would be appreciated if you would make Chrysler corporation stand behind their products. The Jeep Liberty is not a cheap vehicle to buy but it is certainly cheaply made and it is sad to wonder what is going to happen next while driving this vehicle.
Both rear windows have fallen into window tracks due to failure of a $. 05 piece of plastic. The dealer repair is $600 to replace window accuator with no promise that the failure will not happen again, since the exact same part that fails is the exact same part that is replaced. It is simply a disgrace that an individual can "google" this issue on Jeep Liberty's and see that this happens everyday and has happened tp thousands of owners. How can Chrysler get away with this, and not be forced to repair a faulty part that is known to fail time and time again?.
The driver side window dropped into the door. Repairman states that the regulator on the window has went bad. Cost over $300. 00 to fix. Two months later, the back driver side fell into the door, and again the repairman states the same problem. Now the total cost to have both fix over $600. I had the passager side fixed, and had the back driver side blocked up. Do you think that after some many complaints that they would investiage these regulators and maybe have a recall on them. It's now Nov. 2011, and my driver side window is acting the same way. . . Think it might be the next one.
My son was driving my Jeep Liberty and lost control of the Jeep because the front right axle broke and caused him to run into a wall. He has a leg & back injury due to this accident. We have only had the car for 7 months when this happened.
Power failure of the motor for the rear power windows. The windows have failed twice in a year.
This will be the fourth year that I have had to replace the rear driver side window mechanism in my 2006 Jeep Liberty. Each year, the mechanism has failed while my vehicle was parked and not running (August 2007, June 2009, July 2010, June 2011). I have been told there is a recall for some models of Jeep's to fix this problem but not for my VIN group. I feel this is a safety issue as I cannot secure my vehicle while I am away and someone would be able to get into my vehicle and could be waiting for me to come back. Also, the integrity of the interior is compromised if an accident would occur due to the window not being up. The window mechanism has been replaced each year but with the same part. No modifications have been done to help ensure this problem will not happen again. I have called Jeep customer service and was told to use this website to lodge my complaint. My local dealerships have been very helpful with resolving this problem each year.
Jeep Liberty 2003. Rear windows up/down mechanic breaks. . . Poor construction. . It breaks and the window fall down, leaving it open and with kids on the back sit are instantly exposed with the risk of putting parts of their bodies to the outside of the car. There are thousands of Jeep users complaining on the internet. . . Jeep has not step up to recall those defectives rear windows.
I was driving my 2002 Jeep Liberty and was raising the windows up and the window of the back passenger side fell into the door. These are electronic windows. I was lucky that none of my children were hurt. Luckily, the window did not break and I was able to open the door. This is the third time that this has happened in my car. I feel there is a faulty part that Jeep does not want to address. It is a plastic part in the window regulator. It cost me $400 dollars the first time to replace the part. The second one Jeep replaced for free. I just got off the phone and Jeep does not feel responsible for replacing it again. I am not sure if I want to get it replaced again or just fine some way to keep the window up. I am very frustrated because I do not want to replace it with a part that will just break again.
I have a 2004 Jeep Liberty. On June 7, 2011 the passenger rear window just fell down inside the door. Our extended warranty doesn't cover replacing window regulators. That cost $300 to repair. Then, on June 27, 2011 the passenger front window just fell down inside the door. It is in the repair shop and it will cost another $300 to be repaired. The driver side window regulator is also about to break. When I put the window down the whole inside door panel expands and the repair shop said it's about to break. I think its a big safety hazard if my windows just fall down inside the door especially when I'm driving and have small children in the car and weather conditions. Also, when the window falls inside the door it makes a loud noise which is a distraction from the driver. There needs to be a recall because my repair guy said that these regulators have to be replaced quite often at $300 a pop!!! I am not a satisfied customer what so ever.
Window regulators have been repaired 9 times on my vehicle. Please contact mack massey jepp in el paso and bill luke jeeep in phoenix for details. This has been ongoing thing since 2008.
Abs, esp, brake light, battery and check engine light, come off and on I have took it to Jeep at two different locations, neither place has been able to resolve my problem, I even drove with tech in the car, he saw the light come on and was unable to determine the cause.
I have a 2007 Jeep Liberty and @ 44,000 miles I had to have the compressor replaced, the auto shop stated that the wires burned out and this stop the compressor working, I asked how this could have been prevented and the mechanic stated that this could have not been avoided due to the way Jeep has the compressor housed. This cost me over $1,000. 00.
Car would not start. Called aaa who made several attempts to start car but all failed. Tow driver said he thought key was problem since all electrical was fine. Said he had approx six incidents in recent months with Jeep/Chrysler and all were due to key failure. I was towed from jfk airport to Jeep dealer in wantagh. It was determined key **deprogrammed** and so failed. I asked if there was any indication this failure was going to happen and they said no. They replaced one key under warranty and charged me 206. 00 for second key. I wrote to Jeep/Chrysler for reimbursement and was denied. A failure like this could cause serious issues .
We have a 2005 Jeep Liberty that we purchased new. Since that point the rear windows have spontaneously fallen down five times. 3 time the windows were replace under warranty, the last two times Jeep has refused to cover the repair since the vehicle is out of warranty. The repair cost is approx $400 each time and they replace the broken part with the same faulty part that breaks again.
Rear back passenger window was fixed(regulator) 2 yrs. Ago. Now same problem has reoccured, I called the Jeep recall number and they tell me there is no recall for the 2002 Jeep Liberty, I think that is negligence on their part as a auto company not respecting that this is a widespread problem, I am 1 out of thousands of people with the same exact problem. With the window going down at any given time it poses a problem for the glass to shatter creating a problem for whomever is in the back seat. I am very upset that the dealership won't acknowledge this problem, I need them to understand it is a mechanical fault of theirs.
I've had multiple window regulator failures (leaving my car open to theft and damage), seat belt broken, and air condition compressor, and rear axel problems. All issues happened shortly after the warranty expired.
While driving down the highway, the rear driver-side window began to open of its own accord. Trying to stop the window from lowering further using the control button on the console did nothing but make a terrible grinding noise inside the door. Within five miles of driving, the window glass had disappeared into the door panel. This has happened twice now. The first time was a year ago, mid-April 2010, also while driving on the highway. This year it happened to the same window again, mid-April 2011, which means the replacement parts failed, too. The wind in the car was awful, not to mention the cold! it certainly made for a noisy, freezing, and uncomfortable drive. When I arrived at my destination, I had absolutely no way to close up my car, since the window glass had disappeared into the door. I was very afraid someone would steal my car.
2004 Jeep Liberty second replacement of a rear window regulator/motor.
2004 Jeep Liberty columbia 4x4 3. 7 engine. The key will not turn in the ignition to start the car. Saw no steering column choice on the components list so I chose other. I have seen on the internet that there are 100's if not thousands of people with the same problem.
My mother bought a used 2006 Jeep Liberty has never had a problem,so in March of 2010 me and my husband decided to purchase a used 2006 Jeep Liberty from a trusty car dealer. Within 2 months of having this Jeep our right rear window dropped into the door as we were driving to a family function. My biggest fear was that 1 of our 3 kids could have been hurt by broken glass. My father repaired the window by wedging a piece of wood between the door and the window. I later called Jeep who told me there was no recall on this Jeep and that they would gladly split the cost with me which only cost $600 per window and they won't warranty because they know it will happen again. I left it alone cause we could not afford this at the time. A few months later in November 2010 the left side rear window slipped,once again my father repaired it at best he could. I finally went online to see what I could do repair the problem myself at a cheaper cost. I came across a web site steigers. Com the gentleman who owns this company has created a replacement peice for the broken part and it works great. I replaced it myself with no knowledge of repairing cars. The only hard part was working in such a tight space. . Thank god my hands are small enough to squeeze in between the door and the window area. The part is about a $100 with shipping and handling and so far seems to have solved the problem it took about an hour to do all the work on 1 window. Thats not our only problem with this lovely vechile we have also had problems with the fuel spilling out when filling the tank. The tank seems to build pressure or catch air. I dont know all I know is it scared me really bad the first time. And we have also had problems with the esp especially when you hit a turn to hard or hit a big bump. How wonderful a 4x4 vechile who doesnt like big turns,bumps or snow. And the most expensive part is the broken window. . They told me its called a binding crack it happens to all Jeeps so dont force your Jeep to do its job. . And work.
At 43305 miles, I had to replace the main bearing oil seal. The cost was $556. 91. At this low mileage, this seal should not fail.
Rear window regulator assembly had to be replaced. 3rd time in past 16 months.
2006 Jeep Liberty. Esp/bas lights . Problem does not register on computer. Hundreds of other people with same problem. Bas module is the problem. Why is there not a recall on this.
Jeep Liberty: due to a disability, I cannot reach snow on roof to clear. Driiving about 35 mph, braking to slow down for stop sign, all the heavy snow on roof slid forward, completely covered windshield. I was a blind driver for at least 100 feet. No one in front of me this time, thank god. Had to stop in middle of a busy road to clear windshield. Never had this happen with any car I have ever owned. I am 62 and owned a lot of cars. I am so upset, I may sell this car, I am afraid to drive it with snow on roof. Contacted dealer, he said clean the snow off the roof. I am disabled, I told him. He did not do anything, offer advice, etc. Have you had any complaints like this?.
Normal use of the vehicle. Normal use of the power windows. No bumps, accidents, rough driving, inclement conditions, rough terrain, unusual external force applied or anything that would constitute replacing the third power window regulator in approximately 2. 5 years. I've fortunately only had to replace the right side of the vehicle's window regulators. Both the front and the rear have gone out, the rear twice in the past 2. 5 years. Jeep has apparently only acknowledged the issue because of the part number revision of the part 6 times since 2004. It would be great to have this problem fixed once and for all and to have all the regulators replace by an authorized dealer with a part that can be guaranteed for the life of the vehicle. I don't want money since this hasn't cause and personal or property damage but I would not like to pay hundreds of dollars every 6-9 months to replace a part that technically should last 5 times as long as it does.
Control mechanism for the right rear electric window broke and window fell down. Would not roll up. Mechanic said control was broken and that whole control mechanism would have to be replaced as that is the only way that Jeep sell part even though only part of mechanism was broken and electric motor still worked. Very expensive repair for a part that should be sold separately. I have seen other similar complaints. Looks like this is a faulty part on the Jeep Liberty. Car only had 68000 miles even though it is a 2003.
I purchased a new Jeep Liberty 2009 in Jun of 2010 in January of 2011 while attempting to put air in the rear tire the tpms valve stem exploded and shot across the garage. In September of 2011 the tpms valve stem disintegrated while the car was parked in the garage and shot the parts across the garage both of these where replaced by Chrysler under warranty. On may 21st 2012 while travelling on the highway at 65 the tpms valve on the rear tire disintegrated and caused immediate loss of air from the rear tire, causing the vehicle to become unstable, I was able to control it and drive the vehicle to the side of the road. On inspection the valve was completely gone. This valve is being replaced by Chrysler but now as the vehicle is outside of warranty I have to foot the bill. I have driven hundreds of thousands of miles over the last 23 years and have never had any issues with tire valve stems to have 3 such major failures over 2 years and the last one on the highway which could have led to a serious accident. It appears that there is a design flaw with the tpms valves being used by Chrysler on this age of vehicle and from what I have seen on car forums this seems to be the case for many Chrysler group vehicle owners with tpms systems.
My spouse was driving on the highway when the left window fell into the door of our 2004 Jeep Liberty. On further research I became suprised to find hundreds of complaints about the same problem. The costs for repair are nuts and unwarented because of poor design by Chrysler. How is it that the ones to pay for all the mistakes created by manufactures ends up being the consumer. We have done enough for the big corporations it is time to do something for the people. I'm going to recommend to all that I know not to purchase Chrysler products.
I was driving up to kids school to park and parked and tried to take the seat belt off and it was stuck. The red release button was stuck down. I was able to get it released, but the red release button was still stuck down. I tried to re-buckle and nothing worked. I went to the dealership "napletons" and they said that the part was on national back order. I am still waiting.
In July 2009 the left, rear passenger window in my Jeep Liberty fell down by itself. In Dec. 2010 the right rear passenger window in the same vehicle fell down by itself during a snow storm causing approximately 6 inches of snow to accumulate in my vehicle. These are windows that are rarely used. Both the service manager and customer service reps at Chrysler advised me that there is a faulty window regulator in the Jeep vehicles which causes this problem, but no recalls have been made.
The 2006 Jeep Liberty window regulators continue to fail. I have had to repair the driver side window regulator twice, the left window regulator once and the right regulator twice. The first three repairs were covered under warranty, the fourth one I had to request re-imbursement from Jeep which was granted after correspondence with Jeep. The fifth time I am still negotiating with Jeep. They are aware of the issue as there have been many complaints with the same issue.
I'm working in a big city and park my car all day in a open parking lot. The left rear window of my car was open, not sure if it was open all day. . For right now im duck taping that window from the inside, nothing has been done yet waiting to order and have it fixed, part alone will cost at least $ 150. 00 and then repair cost, ?????.
While driving my 2003 Jeep Liberty sport, I heard a loud and distracting thud, only to discover that the back window on the drivers side had fallen into the door. The door also became jammed and I was unable to open it from either the inside or outside of the vehicle. This happened to the other back widow just 9 months prior to this incident. At that time I took my vehicle to an auto repair shop, and paid to have it fixed. I have read several complaints about this happening in the Jeep Liberty. The issue is a cheap, plastic part used in the window regulator. This is a design flaw, and Chrysler will only replace this part with another cheap plastic part, rather than using a sturdier metal part. This is an expense issue as well as a safety issue. The noise the window makes when it falls is very distracting. All the doors and windows should be functioning properly in case of emergencies, and the driver should be able to control the windows, in order to avoid dangerous debris flying into the car, not to mention having some control over outside elements. (weather) Chrysler really should do a recall, and stop charging Jeep owners to fix what is their fault in the first place-it is a design flaw in the Jeep Liberty. Many reports from Jeep owners mention this happening to the same window, or multiple windows over and over. There ought to be a class action lawsuit against Chrysler.
Was driving and all of sudden vehicle went out of control ,rolling over numerous times and ending up in the opposite lane. Vehicle was hit buy another vehicle and air bags never deployed. Car was completely demolished .
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour. I took my Jeep 2002 Liberty 2wd to get serviced and received recommended repairs: prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely. I pulled over and noticed the gray smoke from my tire. I took the car to check the rear breaks. They were fine but was told that I had a leak from the exhaust pipe which dripped on to that area. The car has 75,806 miles. I was told that I could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, I am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and I was told that I needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether I wash the carpets and seats (smells like mold/mildew or skunk).
2007 Jeep Liberty window regulator I have had to replace them at least 6 times and the last time I had the problem the window fell in to the door and almost knocking my child in the face with broken glass I have heard more than just mine doing this. I believe that this is not safe when you have children or my self because it did this while I was driving I have had to replace it so many times that I can not afford to replace this anymore and I can not trade in because I cant afford a new higher car payment b/c the value of the cars has droped because of the window regulator.
On my way home from work. . . With my 1 year old in the back seat. . The rear passenger window fell down and would not go up. My husband took it apart and we discovered that the window regulator had failed. . Luckily it was not raining. . And the window did not break. . I did some research trying to locate a part and you have to replace the whole component which costs an average of $145 instead of the plastic clip that probably costs about $1. 00. It was also brought to my attention that this is a very common problem in Liberty's and I was appalled that even new vehicles were having these problems! in my 10 minute search 20 people reported about having to replace this part several times in more than one window! Chrysler should really change something so this product doesn't fail so often in so many vehicles! some day someone will be injured because of this part malfunctioning. Luckily it was not my son!.
Windows will become stuck in the down position. I have have the front 2 windows fixed already, the driver side twice and the passenger side once. Now, the rear passenger window has become stuck down. I hear the motor turning in the door, but it will not come back up. My child (3 years old) sits in that seat and so it is even more concerning to me.
I own a 2006 Jeep Liberty each all of my window regulators have broken atleast once in the last 3yrs. My back driver side window has broken twice and my front passengar side window has broken twice. This causes the window to fall and cannot be held up.
Rear window felll down. Was told the regulator is bad. I now see this is a very common problem with the Jeep Libertys. I have a 2006 Jeep Liberty.
Power windows of Jeep Liberty 2006 4x4 failed a second time. After driving on highway I realized that rear window on passenger side slid down into door and could not be pushed up again. This had happened the first time in July 2008 and was repaired under warranty. The window regulator was replaced. The failing of the power windows is a safety issue. The car can not safely left alone closed because the window always will slide down without warning-> rain damage, theft. Load can get damaged or fall out of the car, kids or pets can get hurt. The dealership states that the whole window assembly needs to be exchanged ($750) although the window is not damaged. This failure of the window regulators is common on 2006 and older models. Jeep has to do a recall and provide reliable and safe power windows on Liberty 2006 and older models.
Jeep Liberty renegade 2006 - broken window regulator 3x in 3 year. I bought this Jeep brand new and each year, the window comes off the track--in 3/07, 8/08, and now 10/09.
Window regulator in three of the windows failed while driving. No way to put up the window while driving. No way to secure the vehicle when parked. No way to keep rain and snow from coming in the window until it was repaired. We replaced the window regulators with ones from a salvage yard. We kept old parts.
2004 Jeep Liberty window regulators. Replaced left rear window regular ($450) in 2009. Replaced left rear window regulator in July, 2010 at cost of $96 (goodwill warranty). Right rear window regulator needs to be replaced but hasn't because of cost. Now front left window regulator has to be replaced for $350. This causes hardships in inclement weather conditions while driving the windows get stuck or fall down while driving causing distractions as well as financially having to pay labor and parts costs each repeat time.
Power windows failing to stay up due to faulty regulators: two years ago the rear left window of my 2003 Liberty fell into the door casing. When using the atomatic buttons, the window would not go up and the window motor would simply attempt to raise the window with no success. Upon taking it to the Jeep dealer, they stated the window regulator neeeded to be replaced. After paying $227. 94, my window was fixed and back to normal. Surprisingly, a few months later, the right window fell while driving on the highway (this is a major safety issue). Back to the same dealership we went, for a second and unnecessary diagnostic (the maintence man said this was a problem he had frequently seen) to determine the regulator was broken. I paid to have the second window fixed and continued to drive my car. This week, the left rear window fell again while driving down the street in my neighborhood (20 mph). I contacted Jeep headquarters directly after researching online (inculding the NHTSA website) that this is clearly not an isolated incident and they have neglected to address the saftey issue with their automobile owners. They are requesting that I take my Jeep back in for another diagnostic, and to confirm there has been no "neglect" of maintenance on my part. My Jeep has just over 65,000 miles – it is in perfect condition with the exception of faulty windows. Upon inspection of the dealer this week, Jeep says they will determine the next step depending on the results. This issue is dangerous for multiple reasons - children riding in the car, the frightening noise made from the dropping window, lack of security when parking the car/at a stop, weather (rain, hail, snow, etc. ), drivers startled by the drop and attempting to assess the situation while driving, etc. According to Jeep headquarters via phone, they dishonestly claim to be unaware of the situation.
On Dec 8, 2008 I picked up my Jeep Liberty from my mechanic, he had replaced the transmission oil pan that rusted out and drained all the transmission oil out. On January 6, 2009 on my way to work early in the morning the transmission blew out totally, I was able to get back home and once again the mechanic has the Liberty replacing the transmission. I feel the transmission oil pan rusting out and leaking caused the transmission blowout a month later. The check engine light did come on in December and I had an appointment to have the engine looked at when the whole pan blew out. The transmission totally dropping in January could have caused a major accident if I were driving later, and I feel this could cause major accidents on the roadways across the nation. I have complained via the webpage at Jeep to no avail, this should be at least a recall on these vehicles.
I purchased a gently used car from a Chrysler dealership that had two open safety recalls. I was not informed of these recalls at the time of my purchase. It is my understanding that this is an offense against the NHTSA. Please feel free to contact me for further information. I hope this will never happen to anyone else buying from a so-called "reputable" dealer, as I thought I was.
Left rear window has failed 3 times (9/5/08, 6/17/10, 10/16/11) and all three times the regulator had to be replaced. The right rear window has failed once (8/29/09) and the regulator had to be replaced. All 4 times, the car was parked and I found the window down and was unable to get it back up. This is a safety issue as I have young children in the back and use the window lock so they are unable to open the window. Having an unreliable window that can fall down at any time is a serious safety issue for anyone with passengers in the back. I have complained to Chrysler and they have extended the warranty for the window lift plate but not the regulator. There is a need for a permanent fix for this. I am tired of my regular trips to the dealer to get this fixed. Consumers should not have to pay out of pocket to get this fixed.
Two weeks after purchasing a 2006 Jeep Liberty, the rear left window dropped and could not be rolled up or down. It was repaired under warranty. The next time it was the right rear window and it cost $429. 26. Three weeks later the rear left window dropped again. This time we contacted Jeep/Chrysler and were told that although the warranty for this problem had been extended for the 2006 Jeep Liberty that mine was not included because it was built in October/2005. The agent said nothing could be done and there was no one else to talk to - it was a final decision. I called back and was told that the previous customer service agent didn't follow procedure and was "stunned" at the way I was treated and I was then assigned a case number and a case manager. There have now been 14 phone calls and nothing has been resolved. This is a safety issue. Small children ride in the back seat that could get out of safety restraints and be in danger. The vehicle cannot be locked up and secured and it's scary to have to get inside an unsecured vehicle at night. The interior is being destroyed by constantly being rained and snowed upon in a region of the country that has more cold and wet weather than anything else. Jeep refuses to acknowledge that there are hundreds of complaints on the internet about this problem, no standard policy being followed by Jeep to get this manufacturer's defect fixed, and no recall for a problem that happens over and over again on the same vehicle. If Jeep will not fix this problem with their product, then consumers should unite a file a class action lawsuit because the way Jeep is handling this is just plain wrong.
Numerous mechanical problems all dash lights come on at once between 15 - 50 mph dealer replaced body control module lights still come on now has more problems after repair by dealer. Several recalls on this leased vehicle running up miles back 2 dealer rear window fall down repaired motor tried 2 quit 3 times could be dangerous in traffic seems it loses prime on fuel system . Also excessive tire wear on front tires had it aligned myself was out from factory 10 deg. I have no confidence in dealer 2 fix since I have more problems after last visit. Horn doesn't sound on key pad door lock and fog lights stay on at highbeam after electrical work. Vehicle has locked me out when I shut doors 4 no apparent reason switch keys in ignition and motor running.
The first time this happened, I was driving home from work, and the passenger side, front window fell into the door. At first, I did not know what had happened, I just heard a loud "bang" from the side of my car - I thought that something may have hit the car. Fortunately, I was only going about 35 mph when this occurred, and I was level headed enough to keep driving the car in my lane. This was on route 35 in eatontown, NJ, which is a busy highway during rush hour when this incident occurred. The 2nd time this happened, the rear passenger side window fell into the door. This was in June 2010, 47,000 miles. The third time this happened, the driver side front window fell into the door. This was February 14, 2011, 50,000 miles. Thank god I was not driving on the garden state parkway when these incidents occurred. I have receipts for the repairs. I just got off the phone with Chrysler, and they issued an extended warranty for the 2006 and 2007 models, but not for the 2004 Jeep Liberty models. The rear window passenger side has not fallen into the door yet. My grandson's car seat is next to that window. I know that it is unsafe, but I am losing my job this year because of fort monmouth closing. I am now seriously thinking about getting a new car when I find a new job. The component that fails is the window regulator. It holds the window in place, and when it fails, the window falls into the door.
The contact owns a 2004 Jeep Liberty. While driving approximately 15 mph uphill in rainy weather conditions, the vehicle pulled excessively to the right without assistance. The vehicle then fishtailed uncontrollably across the road into a ditch. There were no warnings or injuries. The vehicle sustained damages. The failure recurred on a separate occasion. The rear passenger side tire was damaged and replaced. The contact was concerned of the safety risk involved. The VIN was unknown. The failure mileage was 35,000 and current mileage was 42,000.
I have attempted 3 times to get my recall taken care of on my 2004 Jeep Liberty. Each time someone has assured me the part would be ordered and they would call me when it came in. I have not heard anything to date. This has occurred since prior to me receiving the first recall in the mail.
I would like to make a complaint about parkway Chrysler Dodge and Jeep dealer. I have a recall on my vehicle and I called them back in July of 2007, the said that they had to place an order on the part and it could take up to a month. Two month passed and I called them and they told me that it still isn't it and that they would call me when it was ready. This has been going on back and forth since July 2007 and now its Jan 2008 and I am getting another recall notice in the mail. I have had other issues with them too.
Air conditioning unit works for approximately 10 minutes and then starts blowing warm air. Clutch on ac compressor found to be disengaging causing the ac to turn off. Did not have repair done since it will cost $1000 on a 4yo vehicle.
Within the past year, my 2002 Jeep Liberty limited has had a sudden loss of power and mobility. The vehicle tends to roughly shake. The steering wheel wobbles/shakes along with the entire car. It's a random problem and does not happen on a daily basis. The vehicle has been to the dealership and they cannot find anything wrong with the Liberty. They say that we need 4 brand new tires because they feel since we did not have the tires rotated this is what is causing the problem. The problem happens many times a week. Sometimes it will go for a week or so and be fine. Other times, it will occur on a regular basis.
Windows falling into door. Since I purchased the vehicle, all of the windows at one time or another have fallen into the door, some of them 2 times. I have has them fixed 7 times. Window regulator needing to be replaced.
I have a 2003 Jeep Liberty and the electric window motors have gone out 4 times from 2007 to present. 3 motor/regulators have stopped working in the rear drive window (the original and 2 replacements), and now the passenger side window motor is out. The window just drops and will only move manually.
Plastic dust shield on shifter assembly broke off in cold weather. Shop estimate of nearly $400 to replace entire shift assembly since plastic piece cannot be fixed on its own.
The contact owns a 2006 Jeep Liberty. The contact received a recall notice in December of 2006 (f23). Since then, she has been unable to have her vehicle serviced. The dealer stated that nothing can be done because the parts are unavailable. She has notified various dealers in the area and they have provided the same response. The contact stated that the recall notice only has f23 on it and does not specify what is being recalled. She asked the dealer what the defect pertains to and they stated that no additional information was available. The current mileage is 6,000 and failure mileage was 3,000.
I have a 2003 Jeep Liberty for which I heard recall some months back. I inquired at my dealership in Aug ( greenbriar Jeep) and was told I would get a notice. Well, I did receive notice 11/12. When I called dealer today 11/13, I was told they did not have parts, and the parts were already 2 weeks behind. If this is a safety issue there should be enough repair kits for all vehicles involved. Is there anyway of expediting this repair? I am very concerned with this kind of delay where safety in driving the vehicle is in question. Respectfully submitted, m. Sherman.
This problem with the window regulators has been an ongoing problem since we bought this car new. The dates of repair are as follow from newest to oldest, 10/10/11,10/22/10,9/30/10,8/10/09,3/13/08,12/11/07,4/10/07,4/5/07,3/16/07,1/24/07,11/07/06,11/03/06. We have taken this car to the dealer this many times for the same problem. We have never paid a penny for the repairs. The manufacturer is now asking us to pay 100$ saying is is a warranty issue. The problem is that they know they have a defective part but cannot fix it. They have recalled on some models of this car. Ours is not included in this recall. This trip for us to take this car in for the initial check is 230 miles then we have to wait for the authorization of repairs to take it back is another 230 miles. It is not reasonable for us to pay for the manufacturers faulty parts. We are out of pocket 12 times for the time and gas to go over there. This window regulator is defective and when it snaps the window rod breaks jams the door locking mechanism the door then will not stay closed or it will not open. We are also filing claims with the consumer affairs and national transportation safety board.
Dealer will not fix my safety recall. [the recall that has not been fixed is the safety recall # f23- lower ball joints. *smch].
1. A) ck engine lt came on, heavy black smoke, Jeep would stall, fuel mil decreased,b) a/c quit working,c) Jeep violently jerked while accelerating/braking, Jeep would lurch after coming to a complete stop, Jeep stalled during turns and in middle of intersections leaving the Jeep stuck in the path of oncoming traffic,d) safety recall of lower ball joints,e) while out of state, driving home at pm on highway, the elect throttle and battery warning lights started flashing, electronics and lights on Jeep failed, Jeep stalled on highway and would not restart, f) after p/u the Jeep up from the shop for a new starter and battery, within 30 miles, same warning lights appeared, electr quit, and Jeep again stalled in traffic and would not restart, rear hatch opened and windows stuck down 2. A) wouldn't run properly, unsafe to drive b)a/c quit c)not safe operate Jeep for 5 days until auth dealer could take in thejeep d) recall replacement e) had to have Chrysler tow to shop (first site didn't even work on diesels, second didn't have a certified diesel tech in) f) had to have Chrysler tow to shop 3. A)egr etc replaced but in shop for 5 days due to backorder on parts b) transducer switch replaced, refrigerant refilled; safety backup switch on a/c not replaced because part was on backorder,part installed a month later c) authorized dealer stated diagnostics showed transmission failure to include front pump, seals, and other misc. Parts with the torque converter out of range, service bullentin issued by Chrysler indicated parts were on backorder, parts installed after 10 days in the shop d) lower ball joint kit installed, in shop and unable to drive for 1 day e) installed new starter, let Jeep sit for 1 day and was not able to start, put in new battery and stated Jeep was fixed, unable to drive Jeep 7 days f) Jeep still there, no power, may be the alternator but because battery is dead, the failure history is unretrievable, not able to diag problems other thean prob electrical.
Faulty rear window regulators. To date have had the right and left rear window regulators replaced six times. 7/2006 right regulator, 6/2007 left regulator, 7/2007 right regulator, 9/2008 right and left regulator, 8/2010 left regulator. It is 2011 and they are both now broke again and are now being held up with tape. I continue to pay out of pocket to have them replaced as Chrysler continues to make me pay a CO-pay which in the past has been $150. I refuse now to pay to replace them anymore and believe Chrysler has a duty to make a permanent fix for the regulators.
On the 2005 and 2006 diesel Jeep Liberty (4x4) the oil filtered is exposed to damage when off roading. Currently, there is no skid plate available for the oil filter. While off road a rock hit the oil filter and opened a hole which drained all oil and caused vehicle to turn off.
From the date I picked up the car, the brakes gave off a "moan". This is a recognizable noise, as a brake problem. This occurs mostly in colder weather but is loud and particularly evident when I first take the car out of the garage in the morning when backing up. I have had it back to the dealer at least 5 times for this problem. The dealer has worked with the manufacturer, changes the components to no avail. The manufacturer has washed their hands of the problem but the noise is still there.
Air conditioner blowing out hot air,took car to auto dealer, they check it out charge me 74. 95, and said the problem was condensor leaking, well this didn't get repair do til said that I would have to payest. Of 455. 00, I call Chrysler corp and they said that they was not paying to fix,only have 50,931 miles, they claim a rock had did this, I hope this is not true seeking for help thank's.
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, and mechanic determined that the rear coil springs needed to be replaced due to worn out parts. The brakes made noise when applied. The blower motor for the heat failed and the a/c was inoperative.
Problem is with rear power windows when the assembly breaks the cable jams the door lock and you can not open the rear door.
I have replaced nine window regulators, affecting all four windows. The windows simply drop into the door frame, leaving passengers vulnerable and the Jeep unsecured.
2004 Jeep Liberty safety recall. When the consumer presented the recall notice to the service department they were unaware of the recall and lacked any knowledge or equipment to make the necessary adjustment. The dealer retained the letter and advised the consumer to make an appointment for June 24, 2004. The consumer arrived on the appointment date. The recall stated that the repair would take 30 minutes to complete. An hour later the consumer asked if the vehicle was completed they said the vehicle was not completed and that they could not predict when it would be completed. The consumer took the vehicle from the dealer with the repairs having been completed. The consumer feels the repairs were not being made in a timely manner.
Chrysler had a recall on the ball joint of a Jeep Liberty. Today while driving my car began making a noise and was difficult to brake and steer. I called the dealer and he said bring it down. I asked if it was safe to drive as I explained the problem to him. He said he could not tell me that but to bring it right down. I did then I had to hang around since everyone was at lunch. Within two minutes they told me it was the ball joint and Chrysler had put out a recall. I said I did not get notice. They said it was Chrysler responsibility. However, they also said they only have 20 new ones as there is a shortage. When I searched on the web today this recall can cause a person to lose control of their car. Luckily I did not. But I believe Chrysler has a responsibility to notify the owners immediately before they lose control of the car.
Service dept. Unable to duplicate the consumer's many complaints, therefore no repairs were performed. (nar).
When changing a front tire on my 2003 Jeep Liberty limited, I discovered that the jack does not completely seat into the notch on the body weld seam. The edges of the notch are sloped. The width of the jack allows it to only go about half way into the notch. After jacking up my Liberty and beginning to change the tire, the jack slipped. No damage or injury resulted, but this could cause problems. The local Jeep dealer's solution was to grind out the notch. I don't know if this problem is limited to my Liberty or if the dealer reported this to Jeep.
2003 Jeep Liberty limited-humming/vibration on right side of vehicle-extremely bad in the morning but can be heard throughout the day as the vehicle is driven. Chrysler tech is aware of this defect in some Libertys but doesn't know why it occurs or how to fix the problem. They have instead chosen to call this a normal characteristic of the vehicle. Owners of vehicles with this defect may be at risk since Chrysler has no idea what is causing the vibration/humming and no current fix for the problem.
Consumer was inconvenienced when she dropped her vehicle off for repairs but the dealer had ran out of parts. (nar).
A bolt with a built on washer dropped from dash between windshield and steering column. It was a large bolt, and didn't know what it was for. Contacted dealer, and dealer stated to bring in vehicle. &.
Consumer wants to know about recalls for 2002 Jeep Liberty.
The consumer states that the knee blocker (unknown-specific blocker) plate, is seperating from the instrument panel and falling.
The consumer received a recall notice (01v-311) for replacement of the knee blocker backing plate, but could not find convenient time to schedule recall repair.