Two problems related to suspension noise have been reported for the 2016 Jeep Patriot. The most recently reported issues are listed below.
Purchased vehicle less than 6 monthes ago and complained to the dealer that it sounded and felt like wheels were about to fall off. 8 days later I took it to get an oil change and the shop refused. He explained that when they lifted the Jeep and inspected tires the wire treads were exposed in the middle of the tire, at any moment the vehicle could pose serious injury or death to passengers. I took it to the dealership and they changed tire but did not inspect the vehicle. The brakes continually made a screeching sound , for some unknown reason. The steering wheel would often veer left when turned right and the Jeep kept making rubbing and popping sounds last week while travelling less than 20 miles an hour the car made a popping sound , I lost control of steering wheel and it was veering to right , running up on the curb and the vehicle was still in motion . . When the Jeep finally stopped I was unable to move steering wheel nor push it out of the street. It had to be towed away. Mechanic inspected and advised of numerous issues: axle bent, control arm , drive shaft, suspension to mention a few. The Jeep had 107000 miles when this occured and is under warranty. Mechanic is requesting warranty approval to fix the failed components and damages incurred from the failure.
Rear tire area makes a grinding sound, auto shop explained that it was the control arm and suspension (rear cradle assembly) was broken at weld connection to the frame. Spoke to another auto shop about repairs, told I was mistaken, part should not break. Contacted warranty tech/edge warranties regarding issue, told to take to dealership. Dealership calls back same day and said that it broke because it had been pulled wrong. . . I asked what that meant, dealership said that it had been towed wrong. I told him that we had purchased new from the lot and had never been towed. Representative said he would look further into issue after telling me that I needed to contact my insurance. Next day, representative of dealership calls (breeden Dodge) and tells me that once they took the wheel off and examined further, that the "pulled wrong theory" was out the door, that it basically just broke, and that it should not have. I again told him that from each professional I spoken with that it was more than likely a manufacturer defect/error. He said he would contact Chrysler to see if they would stand behind issue. I dropped the vehicle off on a Wednesday, the following Wednesday, the representative calls back saying that Chrysler will not stand behind, but that I needed to contact insurance company. I told him that I had an extended warranty through warranty tech/edge warranties (Chrysler calls it one thing and dealership calls it another). The representative acted like the extended warranty was an issue, each time I mentioned it, but said he would contact them. He called back a couple of hours later and said that the warranty would not cover because it is part of the frame. He then insisted that I contact my insurance company. I told him I would contact both Chrysler and warranty tech. I contacted Chrysler and almost got it approved as he had only contacted them the day prior.
| Suspension problems | |
| Suspension Noise problems | |
| Front Suspension Control Arm problems |