Automatic Emergency Braking problems of the 2021 Jeep Renegade

I am writing to file a formal safety complaint regarding my 2021 Jeep Renegade, which has been experiencing sudden, unprovoked automatic braking for almost a year. The issue began in spring [year], and over the past two months, it has become significantly more frequent. The vehicle brakes sharply on its own even when there are no obstacles, cars, or objects in front of us. This happens at normal driving speeds and creates a serious risk of rear-end collisions—especially dangerous on highways. We have a baby, and this malfunction has put our family in frightening situations multiple times. We’ve brought the vehicle to the dealer and service center several times, but they claim no error code shows up, so no repair is made. The car is currently at the service center again, and still no resolution. We’ve also requested assistance from our Jeep case manager, but no effective action has been taken. There are additional issues such •the door locks stop working after it rains, requiring us to use the physical key in the door. •the sunroof stopped working, even though it was replaced two years ago (this is currently being addressed, but remains part of the larger reliability concern). This automatic braking issue is the most urgent concern. The car is not safe to drive, and the lack of response from Jeep is deeply troubling. Please let me know if further information, service records, or documentation is needed.

On Sunday 1/17/21, I leased a car from the dealer listed above. I leased a 2021 fully loaded Jeep Renegade even after the horrible treatment from the rude impersonal salesperson - after only two days of having the car, we got begin having issue with it, the warning light on the dash that said, "stereo system unavailable". This malfunction caused all safety features to turn off as well as the special kenwood sound system that we paid extra for as a part of the luxury group add on. I looked into the issue myself and it stated that it had been going on in this car since the 2018 model. Since then, it has happened on and off daily. That Monday morning, we call the dealer and get an appointment for Tuesday morning. Tuesday morning, we drive in and leave the car there. They call back in the afternoon and tell us that there is no problem with the car, and they cannot replicate the problem- at this point we had opened a case with corporate. Later in the evening we get a call to come and get the car, we stated we did not want to pick up the car because it happens every morning and to keep the car overnight and try again tomorrow morning (Wednesday Feb. 27). We get a call from corporate that they are opening a case and they would also call us back on Wednesday. I get a call from the case manager explaining that this is a problem with all Jeep Renegades and that if we want a loner, I'll need to rent a car and get reimbursed by Chrysler. The safety features are disabled because of this malfunction! this is dangerous and unprofessional for a company of their caliber not only for our family but also for everyone buying these vehicles. If they will try and get over on us for this - what else will they try to take advantage of? as now we need to wait for an update (which I think it is only a tactic for losing time) for next quarter until they update their software on the car.