Two problems related to blind spot detection have been reported for the 2021 Jeep Renegade. The most recently reported issues are listed below.
On Sunday 1/17/21, my daughter's husband leased a car from the dealer listed above. He leased a 2021 fully loaded Jeep Renegade after only two days of having the car, we got the warning on the dash that said "stereo system unavailable". This malfunction caused all safety features to turn off as well as the special kenwood sound system that we paid extra for as a part of the luxury group add on. My husband looked into the issue himself and it stated that it had been going on in this car since the 2018 model. The next time he got into the car, it worked perfectly fine. Since then it has happened on and off daily. Finally after a week of owning the car we attempted to make a service appointment but due to the weekend, Monday morning we call the dealer and get an appointment for Tuesday morning. Tuesday morning we drive in and leave the car there. They call back in the afternoon and tell us that there is no problem with the car and they cannot replicate the problem- later in the evening we get a call to come and get the car, we stated we did not want to pick up the car because it happens every morning and to keep the car overnight and try again tomorrow morning (Wednesday). We get a call from corporate that they are opening a case and they would also call us back on Wednesday. Wednesday we do not get a call from the dealer's service department. We get a call from the case manager explaining that this is a problem with all Jeep Renegades my question is why do I need to pay for when Jeep should not be selling these vehicles! the safety features are disabled because of this malfunction. This is dangerous and unprofessional for a company of their caliber not only for our family but also for everyone buying these vehicles. There is case similar to this since 2017 and nothing is done about it.
On Sunday 1/17/21, I leased a car from the dealer listed above. I leased a 2021 fully loaded Jeep Renegade even after the horrible treatment from the rude impersonal salesperson - after only two days of having the car, we got begin having issue with it, the warning light on the dash that said, "stereo system unavailable". This malfunction caused all safety features to turn off as well as the special kenwood sound system that we paid extra for as a part of the luxury group add on. I looked into the issue myself and it stated that it had been going on in this car since the 2018 model. Since then, it has happened on and off daily. That Monday morning, we call the dealer and get an appointment for Tuesday morning. Tuesday morning, we drive in and leave the car there. They call back in the afternoon and tell us that there is no problem with the car, and they cannot replicate the problem- at this point we had opened a case with corporate. Later in the evening we get a call to come and get the car, we stated we did not want to pick up the car because it happens every morning and to keep the car overnight and try again tomorrow morning (Wednesday Feb. 27). We get a call from corporate that they are opening a case and they would also call us back on Wednesday. I get a call from the case manager explaining that this is a problem with all Jeep Renegades and that if we want a loner, I'll need to rent a car and get reimbursed by Chrysler. The safety features are disabled because of this malfunction! this is dangerous and unprofessional for a company of their caliber not only for our family but also for everyone buying these vehicles. If they will try and get over on us for this - what else will they try to take advantage of? as now we need to wait for an update (which I think it is only a tactic for losing time) for next quarter until they update their software on the car.