Gasoline Fuel System Problems of Jeep Renegade

See attached document for complaint.

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The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

The contact owns a 2016 Jeep Renegade. The contact stated that while her mother was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

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The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds the vehicle had suddenly experienced a loss of automotive power and reduced speeds before stalling. The failure had occurred on multiple occasions and during the failures the message "vehicle must be in park to shift gear" had also displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure or diagnose the cause of the failure and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA campaign number: 18v731000(fuel system, gasoline) but the failure continued to occur. The failure mileage was 100,000.

See all problems of the 2017 Jeep Renegade 🔎.

The contact owns a 2018 Jeep Renegade. The contact stated while driving 50 mph, the vehicle lost automotive power. The vehicle was unable to properly accelerate; however, the contact was able to pull over to side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the fuel pump was inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 18v731000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 82,000.

The contact owns a 2018 Jeep Renegade. The contact stated that while at the gas station refueling the vehicle, the vehicle failed to start. After several attempts, the vehicle restarted. The contact stated that the failure would occur after refueling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to call the NHTSA hotline. The failure mileage was approximately 85,000.

The contact owns a 2017 Jeep Renegade. The contact stated while driving approximately 35 mph, the vehicle had stalled while the contact was in traffic, as she attempted to pull off the road, the power steering had failed. The contact stated she hit the curb and lost control and hit a tree with driver's side front fender and head light. The vehicle had only light damage to the head light and front fender. The contact had suffered no injuries. The contact stated that the check engine light was illuminated. The contact had attempted to restart the vehicle and finally had it towed to her residence. The contact stated a non-certified mechanic had attempted to diagnose the failure and added fuel system treatment solution to the fuel system. The contact stated that the vehicle finally restarted, however the vehicle was idling roughly. The contact stated that the failure reoccurred, this time on a highway. The contact managed to pull off the highway and had the vehicle towed back to her residence. The vehicle had been checked again by the non-certified mechanic who said the failure was with the fuel pump. The vehicle had not been diagnosed by a dealer or certified mechanic and had not been repaired. The contact had researched online and related the failure to NHTSA campaign number: 18v731000 (fuel system, gasoline). The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2018 Jeep Renegade. The contact stated while stopped at a red light, the vehicle was shifted into gear but failed to accelerate. The push to start message was displayed. The contact pulled over and turned off the vehicle; however, the vehicle failed to restart. The vehicle was towed to the local dealer and diagnosed with a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The contact informed the dealer that the failure was like NHTSA campaign number: 18v731000 (fuel system, gasoline) however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was 66,700.

The contact owns a 2017 Jeep Renegade. The contact stated she notice she was pump fuel more than usually. The dealer was contacted and they stated that the vehicle needed to be diagnosis. The manufacturer was not contacted. The failure mileage was 71,000.

The contact owns a 2018 Jeep Renegade. The contact stated that while stopped at a traffic light, the vehicle made an abnormal sound. Additionally, the contact stated there was smoke coming from the engine compartment. The contact related the failure to NHTSA campaign number: 18v731000 (fuel system, gasoline). The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

Tl the contact owns a 2018 Jeep Renegade. The contact stated while driving 65 mph, the vehicle loss motive power. The vehicle was restarted after waiting approximately 40 minutes. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18v731000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.

Tl the contact owns a 2018 Jeep Renegade. The contact stated that while driving at 10 mph, the vehicle stalled with the check engine warning light and another unknown warning light illuminated. The vehicle was restarted however, the failure recurred. The vehicle was towed to huntington beach Chrysler Dodge Jeep ram (16701 beach blvd, huntington beach, CA 92647) where the vehicle was diagnosed with excessive oil consumption. The contact was informed that the dealer would not honor NHTSA campaign number: 18v731000 (fuel system, gasoline) since the last oil change was not performed by an authorized dealer. The contact was informed that the vehicle was not included in the NHTSA campaign. The husband of the contact reached out to the manufacturer and was informed to monitor the vehicle for 1,500 miles. The contact was informed that depending on the results, the vehicle may be eligible for repair under the recall campaign. The vehicle was not repaired. The failure mileage was approximately 22,000.

The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds, at an altitude of 10,000 ft. , the vehicle experienced a loss of automotive power before the vehicle stalled. The contact stated that there were construction barriers on the road, and the contact was not able to get to the side of the road. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The contact stated that the failure had occurred approximately seven times. The vehicle was not repaired. The contact was informed that a diagnostic test was needed. The contact declined and stated that the failure occurred while the temperature outside was high and hot, and the vehicle was driven on a steep hill. Upon further investigation, the contact related the failure to NHTSA campaign number: 18v731000 (fuel system, gasoline). The manufacturer was notified of the failure and advised the contact to have the dealer check the flex fuel/e85 system. The manufacturer advised the contact to have the dealer open a star case. The failure mileage was unknown.