Table 1 shows one common exterior lighting related problems of the 2023 Jeep Wagoneer.
| Problem Category | Number of Problems |
|---|---|
| Exterior Lighting problems |
Since purchasing the vehicle, I have experienced a serious and recurring safety issue: when towing, the trailer lights work for approximately five minutes before a portion of them blackout. This failure renders towing both unsafe and illegal, as it compromises visibility and compliance with traffic laws. To date, my vehicle has been into the dealership three separate times for the same issue: 1. First visit: I was told the problem was with my trailers. I paid to have both inspected, and both were confirmed to be in proper working order. 2. Second visit: I was informed that a software issue had been identified and corrected through an update. The issue persisted immediately afterward. 3. Third visit: I was recently told that Jeep is now aware of this as a known vehicle software defect and that there is currently no resolution available. This situation is unacceptable. I purchased this vehicle with the expectation that it would safely perform its advertised towing functions. Instead, I am left with a vehicle that cannot legally or safely tow — the very purpose for which it was purchased.
The contact owns a 2023 Jeep Wagoneer. The contact stated while driving at unknown speeds, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle failed to recognize the key fob after driving and parking the vehicle. The headlights became inoperable while driving at night. The navigation screen randomly became inoperable and turned blank. The manufacturer was not contacted. The failure mileage was 34,000.