general problems of the 2011 Jeep Wrangler

The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.

When filling with fuel, after the pump finishes putting fuel into the vehicle, fuel surges back out of the fill neck. It appears to be about one half gallon spills out onto the vehicle and ground. It does not matter whether the pump is being run in automatic or manual mode. Nor does it matter at what rate the fuel is being added. When contacted, the dealer said it was not covered for this VIN series.

While 4x4ing at a high altitude and hot weather there was a smell of gas in the Jeep. We were told by others that the same thing has happened and to not roll the window down as it would make it worse. We took it to the dealer and he could not find anything wrong.