Table 1 shows one common child seat related problems of the 2021 Jeep Wrangler.
| Problem Category | Number of Problems |
|---|---|
| Child Seat problems |
The contact owns a 2021 Jeep Wrangler. The contact stated that the rear seat head restraint fractured, preventing the headrest from remaining in the locked, upright position. The contact associated the failure with NHTSA campaign number: 25v472000 (seats); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was taken to a dealer, where technicians confirmed that the failure was related to the defect described in the recall; however, the dealer stated that the recall remedy could not be applied because the VIN was excluded, despite the vehicle utilizing the same component. The failure mileage was 39,000.