Table 1 shows one common wheel related problems of the 2023 Jeep Wrangler.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
Two issues. The first involves shaking and veering which continues since the purchase and this is the fourth time I have had concerns with this. Vehicle it shakes at any speed and violently if I dont let up off the gas. The second issue occured while driving on the 5 freeway with the speed control on and suddenly there was a loud boom thud sound behind the front seet like running over a tire or something, the vehicle began to slow I applie gas and noticed the panel radio etc all working but a message appeared to stop or pull over and park and restart; however when I looked down to see if was in gear and it was in d and blinking like it does in park assist. The screen also ramdomly swithche the view. Vehicle is currently in the dealership.
Statement of facts 1. I am the registered owner of a 2023 Jeep Wrangler rubicon (VIN: [xxx]), purchased for approximately $75,000 usd, inclusive of all taxes and registration, in cash. 2. I have been driving different cars for over 25 years and have owned multiple vehicles. This Jeep Wrangler is the most expensive vehicle I have ever owned, and the only one to cause severe safety issues for me and my family. 3. I primarily drive this vehicle on weekends with my two young children (ages [xxx] and [xxx]) seated in the rear seats. The persistent and unresolved mechanical issues with this vehicle have directly jeopardized our physical safety and my livelihood( I couldn’t go to work during many weeks) 4. There are new problems related to manufacturing defects that keep poping up every month since last 6 months while the car is only used for 25k and under basic warranty (example on top of serious death wobble issue , there are incidents of coolant issues, 95b safety recall, battery pack issues- refer below photos, in addition I have phone messages and videos of death wobble as evidence) issues and service history 4. At approximately 5,000 miles of use, the vehicle began exhibiting significant technical issues. 5. The first major defect was related to the battery pack, which rendered the vehicle inoperable. The dealership held the vehicle for approximately two months in 2023 to address this issue. 6. Over the last six months, the vehicle developed a recurring and dangerous condition widely referred to as the "death wobble" – a violent and uncontrollable shaking of the vehicle while driving on the freeway. 7. This defect has occurred multiple times, forcing me to immediately pull over on the freeway, placing me, my children, and surrounding drivers at serious risk of harm or collision. 8. I have documented multiple instances of the death wobble via video and have submitted evidence to both: othe Jeep dealership ojeep customer care / fca us llc 9. Despite my repeat information redacted pursuant to the freedom of information.
I began to notice some occasional loss of the steering with violent shakes - the death wobble - and once in the rain down a street with potholes which seemed to agitate the car further. I made an appointment to get the car checked and took it into the dealership. At that time, the tech mentioned that there was a recall out - which I had seen in the mail before - and asked if I wanted to get the update - I said yes. I believe the “check engine” was also blinking at that time so I also asked them to check that. After that, the vehicle was in the shop for 2 weeks without a clear diagnosis before the tech reached out and told me the car was “inoperable”. After communicating with the engineers and getting support from management, the car was still inoperable for over 2 months. At that point the tech asked me to contact Chrysler to file a claim to help him make sure it kept moving. (please note that I found this bizarre and I hope any reasonable person in a similar situation would as well. ??) a few days later, they told me the car was ready for me to pick up! I do not have a technical background and do not fully understand the issue, but the tech told me there was an issue with the vehicle sensor software which clashed with the recall and caused the vehicle to stop responding. As a fix, they uninstalled the sensor software and then reinstalled it after the recall update. Any future software update may cause the vehicle to crash and considering there is a third recall on this issue so far with out a proper fix, it is highly probably that there will be subsequent recalls/updates which will crash the car. At that time, I will have no recourse.
Experiencing the "death wobble" when driving on uneven paved roads/bumps/railroad tracks at speeds as low at 40 miles per hour.
When operating the vehicle about ~50mph, and if you drive over a pothole, or bump in the road, the frontend of the vehicle wobble/vibrate uncontrollably. The only solution (I have found) is to lower the speed (which is obviously a problem on the freeway). I purchased the vehicle new from the dealer, have not made any modifications, and they (the dealer) is telling me the tires are the source of the "death wobble" problem. I have spoken to other Jeep owners that have had the same issue and it had nothing to do with the tires. The solution from the dealers perspective is "replace all four tires" (they claim its the firestone brand of tires) at my expense.
Violent shaking of the front end (wheels/tires and steering wheel) after hitting a bump in the road. The “death wobble” occurred twice since I bought the vehicle new from a dealership about a year ago. The miles are low (2,000) as the Jeep is my extra vehicle, and no modifications have been done. The first time it happened I was going about 55 mph, and the second time about 65 mph. After the second incident I reviewed the internet and saw the death wobble class action suit that does not cover post-2020 Wranglers. Both incidents occurred during the day on dry and well maintained roads. I made a dealership appointment after the second occurrence, but can’t get in until 1/9/2024. Loss of steering/control in traffic makes this a serious issue.
After hitting a bump driving normal highway speeds 45+ mph the car begins to shake and vibrate vigorously. It feels like you will lose control of the vehicle and the only way to stop these vibrations is to slow down to 30-40mph. Stopping like this on the freeway seems extremly unsafe when traffic is flowing. The dealership referred to this issue as the "Jeep death wobble" and it is apparently a known issue. The vehicle has been into the shop already twice and they have failed to correct the issue. The first time they replaced the stabilizer and the second time they were unable to replicate the issue to the traffic in the area and being not able to drive at highway speeds. Stellantis/fca have requested I continue to to drive this vehicle even with these issues saying this is not a safety issue.