general problems of the 2023 Jeep Wrangler - part 2

On 1/19/2026 I had my 2023 Jeep Wrangler 4xe serviced at a Jeep dealership to have recall 68c corrected. I received a call from the dealership later that day stating a new battery was not needed, only a software update was needed. They completed the software update. On 1/31/2026 when I started my Jeep in the morning, the check engine light was on. After stopping at a red light, my Jeep felt like it was losing power. To get it to move, I had to push the pedal down to the floor, the Jeep jerked some and did drive but felt like it was going to shut down. I pulled in the parking spot. Turned the car off and tried to turn it back on. It would not start. The red battery light appeared, a symbol of a charger (accel. ), and an error message stating, "service charging system". None the hybrid options were available and electronic mode showed not available. I had to have the Jeep towed to the dealership that recently completed the recall. The Jeep did start when the tow truck driver arrived, but I was worried that it would stall and leave me stranded on the beltway. On 2/2/2026 I received a call from the dealership stating the issue was with the battery and that it needed to be replace but it will take "some time" to receive. On 2/5/2026 I received a call from the dealership stating the battery should be received around 2/26/2026. I was reviewing online comments from other Jeep owners impacted by recall 68c and the issue that I experienced appears to be a common theme. Some reported it taking 4-6 weeks due to the battery not being available.

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “d” (drive) indicator on the gear selector begins flashing, and the engine rpms suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “d” indicator and sudden decrease in rpms, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.

Official report: unjustified denial of safety remedy & data inconsistency - VIN: 1c4jjxn6xpw623043 I am filing this official complaint regarding a significant barrier to resolving safety recall 68c (battery fire risk) and recall 78c on my 2023 Jeep Wrangler 4xe. 1. Debunking manufacturer claims: stellantis middle east (ref: fa-25274) has declined to perform the remedy, claiming authorized dealers in my region lack the necessary equipment. This is factually incorrect. The manufacturer's own portal (Jeep. Com) confirms that recall 04b (hcp software update) was successfully repaired on this VIN by the local authorized dealer (harlem cars). 2. Disappearing safety records: I possess a prior screenshot from the official portal confirming that recall 95b (high voltage battery) was also successfully repaired by the same dealer. However, this record has recently disappeared from the active recall list on the manufacturer's website. This removal of a safety record, combined with the current denial of service, raises serious concerns about data integrity and safety compliance. 3. Proven technical capability: the successful completion of recall 95b and 04b-both involving high-voltage systems and software-proves the dealer is fully equipped. Furthermore, mopar session b27c4acf-bcff-4dbc-99ac-aba6477d31b1 confirms active, real-time communication between the dealer's witech 2. 0 tools and u. S. Servers. 4. Request: I request NHTSA to intervene and compel stellantis to provide the necessary software permissions to the local dealer to resolve the 68c fire hazard and the idcm replacement immediately.

The contact owns a 2023 Jeep Wrangler. The contact stated that upon pressing the push to start button to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred approximately 3 months later. The contact stated that the vehicle failed to start; however, the interior lights, the exterior lights, the windshield wipers, and other electrical functions were engaged unintendedly. The gear shifter was locked in park(p). The contact was unable to turn off the vehicle or to lock the vehicle manually or with the key fob. The contact noticed an abnormal relay sound coming from underneath the hood. The contact stated that the failure persisted for 13 hours, from morning to evening, until both batteries were completely drained. The vehicle was towed to peach Chrysler Dodge Jeep ram (528 south blvd, brewton, al 36426) to be diagnosed and repaired, but the diagnostic information was unavailable. The manufacturer was notified of the failure but declined to cover the cost of the repair under the warranty. A case was filed. The vehicle was not repaired. The failure mileage was approximately 25,000.

The high-voltage battery system on my Jeep Wrangler 4xe malfunctioned and is subject to recall 25v-741 (68c). The vehicle has been under safety recall for battery fire risk for months, with instructions to park outside and avoid charging due to fire hazard. On December 29, the recall remedy failed and the vehicle was rendered completely undrivable (“bricked”) at the dealership. I was informed that hybrid battery components/repair parts are not available and there is currently no way to return the vehicle to a safe, operable condition. The vehicle cannot be moved or driven and remains stored outside. This defect creates a direct safety risk to me and others. I am unable to charge or operate the vehicle normally, and I have been advised by the dealer that the recall repair cannot be performed because there are no available batteries or parts. This leaves me without transportation and continues the safety risk identified by NHTSA, with no practical remedy or timeline. The problem has been confirmed by a Jeep dealer, and I have written documentation showing the vehicle is non-drivable due to the recall condition. I have also attempted resolution with stellantis/Chrysler capital without success. I request NHTSA investigate the lack of remedy availability and failures related to recall 25v-741/68c for affected owners whose vehicles are now immobilized.

Two months ago the vehicle decided to not work at all. Couldn’t turn it on couldn’t move it. Had to have it towed where they kept it for 3 weeks and said it was main battery and replaced it. Fast forward to yesterday 12/29 and the engine light came on again. Waiting for dealership to contact when they’ll have loaner vehicle. But this is the second time in 2 months the engine light has come on. We bought the vehicle in September a month later in the shop. Now again going back to the shop. This vehicle has under 30k miles and I’m not a a very happy customer right now.

This is the third time my vehicle has been recalled for battery issues. Twice it has been noted that I should not drive, charge, park my vehicle in my garage, or park it near any building or person because of vehicle fire risk. In both 2023 and 2024 they performed a software update and yet this issue still persist. In 2024, since they didn't have a fix for the problem they said we should not drive our vehicle and I was without a vehicle for 2 months. Now in 2025 they are recalling for the same fire issue for the third time. Again, I am advised not to drive, not to charge, not to park in my garage, and to keep the vehicle away from people and buildings. I have again been without a vehicle for almost a month. I spoke to the dealer this morning and again they have a software update as a fix. I asked to have my battery replaced since the two previous software updates did not fix the issue. They said they were only authorized to do the software update and mopar would need to authorize a battery replacement. Spoke to mopar and they say they will do the software update and only replace the battery if needed. I do not find this acceptable. I do not feel that my car is safe to drive especially with my elderly parents, children, or pets inside and yet mopar will not authorize the replacement of my battery. I feel that after two software updates that did not fix the issue and continued vehicle fires that a battery update should be mandated, not another software update. I now have a care I don't feel safe to drive. Florida attorney general's office lemon law hotline suggested I report this issue here.

We have had this recall for over a year and now the dealer is saying that the vehicle can't be driven and there is no timeline for a resolution. We are still required to pay our lease on the vehicle and the Jeep is not able to be driven. We are getting no help from the dealer we purchased it from or Jeep itself.

While driving at about 55 mph my Wrangler shut down and dash read to put car in park to calibrate battery. I had to bring vehicle to side of road and try to restart. It did restart. I had a recall addressed at marc motors sanford maine service dept back in April 18, 2025. For recall for high voltage. Not sure why recall is showing incomplete? I am very scared to drive this car. I called the dealership in which directed me to call Jeep customer service. No one could help me. I was told I had to pay for a rental. I do not have such funds. In the mean time I am forced to drive an unsafe vehicle that shuts off anytime while driving. I'm leasing this vehicle from stellantis and still have no help or support. I'm afraid to drive this car. I have no other means of transportation. I need to be able to transport to my job. I was told by dealership and Jeep customer service that there is no solution to fix such recall. Not until the first quarter of 2026. Please, I need a solution thank you [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This vehicle has a serious recall (the car can start itself on fire) and there is no fix. The value of the car tanked, and nobody wants the vehicle. I dont feel safe in the vehicle, but I am stuck in it due to unfixable recall and dealerships being unwilling to trade for it.

"vehicle is subject to recall 68c (fire risk). Manufacturer states remedy is 'not yet available. ' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard while parked. ".

After pressing the start/stop button to start the vehicle, it immediately began making a loud and unusual noise. Recognizing that this was not a normal sound, I pressed the start/stop button again in an attempt to turn the vehicle off. However, the vehicle did not disengage and would not shut off as expected. The noise continued and became louder, and smoke began coming from the sides of the vehicle and from underneath. When the hood was opened, there was very thick white smoke coming from the engine compartment along with a strong burning smell. The smoke was too thick to determine whether there were any visible flames. After a short period of time, the engine finally disengaged on its own, but the smoke continued for a period of time after the vehicle shut off. The exact cause of the shutdown is unknown. We did not attempt to restart the vehicle. After the incident, there was visible melted plastic material and residue on the concrete beneath the vehicle, consistent with something overheating or melting in the engine compartment. The vehicle was not driven after this incident and was towed to the nearest dealership for inspection, where it remains pending further evaluation.

On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in myrtle beach, SC. Recall 68c (NHTSA 25v741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A stop sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains open as of today. Third-party vehicle history data confirms stop sale: yes tied to 68c. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active stop sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.

See attached document for complaint. Dear Jeep customer care and Chrysler capital, I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: 1c4jjxr66pw516923, due to the severe safety risk posed by NHTSA recall 25v-74 l, concerning the high-voltage battery fire hazard. Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose. This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice. Your own notices further indicate not charge it as designed for normal function. Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, MA. King it impractical and unsafe for my living situation. This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis. When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy. With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late ql 2026 (as documented during my call with riana, case #94898718). I was advised to contact Chrysler capital regarding a potential lease suspension due to the seriousness of the recall. At 11 :00 am est, I called Chrysler capital and spoke with maren (id774178). After discussing my living situation and concerns about driving an unsafe vehicle with my I I -year-old son, maren placed me on hold and subsequently returned to inform me he had obtained approval for not just a lease suspension, but a full early return with no further financial liability. He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue f.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not available. The contact stated that the recall was the second recall that was associated with the VIN. The manufacturer was not contacted regarding the unrepaired recall. The contact had not experienced a failure.

Shutting off when I make stops have to put in park start over.

I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “the high-voltage battery may become damaged under normal operation which could lead to a vehicle fire. ” the recall instructions also direct me fully discharge the high-voltage battery not charge the vehicle park the vehicle away from all structures because of the fire risk this indicates that the vehicle may spontaneously catch fire even when driven or stored as intended. I currently cannot safely store or use this vehicle at my residence. I am a 100% permanently and totally disabled marine corps veteran with ptsd, and this fire hazard and the required parking instructions significantly worsen my medical condition. There is no available remedy or repair at this time. I am requesting that NHTSA document this hazard, investigate stellantis’ handling of this recall, and ensure owner protection given the severity of the fire risk and lack of resolution.

I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. About it 4 times now with no call backs. 2. The new tires that came with my Jeep from the factory only lasted about half their treadwear. I had to replace prematurely at 30,000 miles bc they were causing a “deathwobble” on my Jeep at speeds of 60-70mph and they were also messing with my alignment which I paid the dealer to try to fix but they’ll couldn’t bc it turns out it was the tires the whole time but they’ll couldn’t bc couldn’t figure this out. The independent tire shop figured it out. 3. This is the most worrisome they just sent me another recall about the high voltage battery pack being dangerous and poasibly catching fire. It says not to charge it or park it near structures. This is the 2nd or 3rd recall of this sort and it’s not allowing me to use the electric features on my vehicle which I paid extra for when I bought it and I pay yearly for with insurance and taxes. . I need compensation or a vehicle exchange or a buyback so that I can use my vehicle as it is intended to be used. This is a clear violation of that. Please help me!.

I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.

My vehicle, a 2023 Jeep Wrangler 4xe (VIN [xxx] ), is under recall stating: “a vehicle fire can result in increased risk of occupant injury. ” “owners are advised to refrain from recharging. ” “owners… are advised to park away from structures. ” “the remedy… is not currently available. ” vehicle also has front-end instability at 65+ mph. I notice it starting to vibrate/wobble. Dealership will not provide a loaner until a remedy has been identified leaving my family in a very unsafe, potential life threatening position. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: on a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to internal combustion engine (engine) after parking, upon restart and re-restart, various malfunctions appeared on dashboard: - straight to engine power (engine noise), not on electric power (even when still in hybrid mode) - "service charging system” alert - engine light on - plug light on - battery light on - "blind spot service unavailable, service required” - on right dial showing “power" and “charge", abnormal (?) temporary swing down towards “charge" - ac not working (no warning, no alert) - battery still showing 51% after parking, when attempting to charge: - charging lights start off normally but stop (?) after 30 seconds, and - “service charging system” flashes back on - engine light on, plug light on, etc - ac still not working -the Jeep is now not accelerating normally and seems to lack power -breaking is unresponsive or lagging please note, our vehicle was recalled under 95b and was serviced by kendall Jeep on July 25, 2025 for 1895b182 reprogram bpcm and complete drive cycle reoutine. We were told the software update was successful. We have made an appointment with kendall Jeep to drop our Jeep off on December 8, 2025. We are concerned that our vehicle is unsafe to drive and that mopar has not provided a fix for this continuing issue. We included a pic of our dashboard and warnings.

Last week the cat went in for the open recalls. However the electrical and propulsion problems are still going on so I think it’s more than software. The car jerks and come close to stalling almost like a standard transmission with the clutch not catching properly. Additionally, and this is separate and does not occur with the problem described above. The dashboard lights randomly go off. It has no correlation to anything just randomly shut off then come back on.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhaust pipe. Additionally, the contact stated that after shifting into reverse(r), the indicator on the instrument cluster and the console started to flash, and the vehicle failed to reverse as intended. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 25v741000 (electrical system). The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2023 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The vehicle was taken to auto zone, where it was diagnosed with engine and electrical failures. Additionally, the contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The contact was concerned about driving the vehicle because of the possibility of the vehicle catching on fire. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500.

I was traveling in the right lane on I-75 at approximately 70 miles an hour, and my Wrangler completely lost all power and began to suddenly decelerate in traffic. I lost all acceleration ability, power brakes, and power steering. I immediately had to change lanes and exit the highway onto the shoulder while trying to avoid other vehicles all while struggling to steer and brake.

My leased 2023 Jeep Wrangler 4xe is included in recall #68c (NHTSA #25v741000) for a battery fire risk when parked. Jeep and NHTSA have both advised owners not to charge or park the vehicle near structures due to a potential fire hazard. This makes the vehicle unsafe and unusable under normal lease conditions. I contacted my leasing company, Chrysler capital, to request assistance because the vehicle cannot be safely used or parked. Their representatives repeatedly refused to escalate or document my case and stated that they “can’t do anything,” including refusing to provide a supervisor’s id or written confirmation. I feel unsafe keeping or driving the vehicle, and I believe I should not be charged lease fees or penalties while it is under this recall. I am requesting that this issue be investigated and that Jeep and Chrysler capital provide appropriate lease termination or safety accommodations.

I am unable to use the car as intended. It poses a major safety risk to me, my family, our home, our neighbors, and my workplace where I must park it in a garage or next to many other vehicles every day.

Recall for electric battery packs in the electric Wrangler manufacture requires that we don't park the vehicle in our garage and we don't charge or use the electric battery this pretty much makes my vehicle unusable as I drive the electric motor and my only free parking space is inside my garage.

My 2023 Jeep Wrangler 4xe is under a safety recall involving a risk of fire. The recall notice instructs owners not to charge the vehicle and to park it away from structures or other vehicles. Because I live in a residential community I do not have any way to safely store the vehicle according to these instructions. My place of work is strictly prohibiting my vehicle from being on premises due to the risk of fire. The vehicle is effectively unusable. Jeep customer service has repeatedly told me to bring it in for diagnostics, but my dealership stated that there is no diagnostic procedure available for this recall. Jeep also told me the vehicle is "safe to drive" despite the written recall warning about fire risk and parking requirements. I have been unable to get a loaner or alternate transportation and my case has not been escalated after multiple calls. I am reporting this because the safety guidance is conflicting, there is no remedy available, and I cannot safely use or store the vehicle as directed.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

A 2nd recall has been issued for the hybrid battery system and once again Jeep has no remedy available. My safety is at risk to due to the possibility of a car fire. I am also unable to use the car as intended due to safety concerns. Jeep needs to be held accountable for selling a very expensive vehicle that not only does not work properly but could catch on fire. It is unacceptable for owners to be left in limbo due to the negligence shown by Jeep. If they cannot sell a car that operates safely then they should be made to reimburse the owners.

We are scared to drive our vehicle and we have grandkids who ride with us . I would like the dealership to allow us to trade this in without any hassle. Urgent: fire risk when parked an urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA recall number 25v741000. Oct 30,2025 manufacturer recall number68c NHTSA recall number25v-741 recall statusrecall incomplete, remedy not yet available summary in rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety risk a vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, fca us is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.

The contact owns a 2023 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA campaign number: 25v741000 (electrical system) through the insurance provider; however, the part to do the recall repair was not yet available. The manufacturer was informed of the issue and advised the contact that she would receive a second letter once the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the recall repair of NHTSA campaign number: 24v720000 (electrical system) was performed on the vehicle in 2024. The contact had not experienced a failure.

Asking for lease relief so I can turn in the vehicle and get one that doesn't run the risk of catching on fire and can be used as intended.