general problems of the 2023 Jeep Wrangler - part 2

My vehicle, a 2023 Jeep Wrangler 4xe (VIN [xxx] ), is under recall stating: “a vehicle fire can result in increased risk of occupant injury. ” “owners are advised to refrain from recharging. ” “owners… are advised to park away from structures. ” “the remedy… is not currently available. ” vehicle also has front-end instability at 65+ mph. I notice it starting to vibrate/wobble. Dealership will not provide a loaner until a remedy has been identified leaving my family in a very unsafe, potential life threatening position. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: on a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to internal combustion engine (engine) after parking, upon restart and re-restart, various malfunctions appeared on dashboard: - straight to engine power (engine noise), not on electric power (even when still in hybrid mode) - "service charging system” alert - engine light on - plug light on - battery light on - "blind spot service unavailable, service required” - on right dial showing “power" and “charge", abnormal (?) temporary swing down towards “charge" - ac not working (no warning, no alert) - battery still showing 51% after parking, when attempting to charge: - charging lights start off normally but stop (?) after 30 seconds, and - “service charging system” flashes back on - engine light on, plug light on, etc - ac still not working -the Jeep is now not accelerating normally and seems to lack power -breaking is unresponsive or lagging please note, our vehicle was recalled under 95b and was serviced by kendall Jeep on July 25, 2025 for 1895b182 reprogram bpcm and complete drive cycle reoutine. We were told the software update was successful. We have made an appointment with kendall Jeep to drop our Jeep off on December 8, 2025. We are concerned that our vehicle is unsafe to drive and that mopar has not provided a fix for this continuing issue. We included a pic of our dashboard and warnings.

Last week the cat went in for the open recalls. However the electrical and propulsion problems are still going on so I think it’s more than software. The car jerks and come close to stalling almost like a standard transmission with the clutch not catching properly. Additionally, and this is separate and does not occur with the problem described above. The dashboard lights randomly go off. It has no correlation to anything just randomly shut off then come back on.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhaust pipe. Additionally, the contact stated that after shifting into reverse(r), the indicator on the instrument cluster and the console started to flash, and the vehicle failed to reverse as intended. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 25v741000 (electrical system). The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2023 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The vehicle was taken to auto zone, where it was diagnosed with engine and electrical failures. Additionally, the contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The contact was concerned about driving the vehicle because of the possibility of the vehicle catching on fire. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500.

I was traveling in the right lane on I-75 at approximately 70 miles an hour, and my Wrangler completely lost all power and began to suddenly decelerate in traffic. I lost all acceleration ability, power brakes, and power steering. I immediately had to change lanes and exit the highway onto the shoulder while trying to avoid other vehicles all while struggling to steer and brake.

My leased 2023 Jeep Wrangler 4xe is included in recall #68c (NHTSA #25v741000) for a battery fire risk when parked. Jeep and NHTSA have both advised owners not to charge or park the vehicle near structures due to a potential fire hazard. This makes the vehicle unsafe and unusable under normal lease conditions. I contacted my leasing company, Chrysler capital, to request assistance because the vehicle cannot be safely used or parked. Their representatives repeatedly refused to escalate or document my case and stated that they “can’t do anything,” including refusing to provide a supervisor’s id or written confirmation. I feel unsafe keeping or driving the vehicle, and I believe I should not be charged lease fees or penalties while it is under this recall. I am requesting that this issue be investigated and that Jeep and Chrysler capital provide appropriate lease termination or safety accommodations.

I am unable to use the car as intended. It poses a major safety risk to me, my family, our home, our neighbors, and my workplace where I must park it in a garage or next to many other vehicles every day.

Recall for electric battery packs in the electric Wrangler manufacture requires that we don't park the vehicle in our garage and we don't charge or use the electric battery this pretty much makes my vehicle unusable as I drive the electric motor and my only free parking space is inside my garage.

My 2023 Jeep Wrangler 4xe is under a safety recall involving a risk of fire. The recall notice instructs owners not to charge the vehicle and to park it away from structures or other vehicles. Because I live in a residential community I do not have any way to safely store the vehicle according to these instructions. My place of work is strictly prohibiting my vehicle from being on premises due to the risk of fire. The vehicle is effectively unusable. Jeep customer service has repeatedly told me to bring it in for diagnostics, but my dealership stated that there is no diagnostic procedure available for this recall. Jeep also told me the vehicle is "safe to drive" despite the written recall warning about fire risk and parking requirements. I have been unable to get a loaner or alternate transportation and my case has not been escalated after multiple calls. I am reporting this because the safety guidance is conflicting, there is no remedy available, and I cannot safely use or store the vehicle as directed.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

A 2nd recall has been issued for the hybrid battery system and once again Jeep has no remedy available. My safety is at risk to due to the possibility of a car fire. I am also unable to use the car as intended due to safety concerns. Jeep needs to be held accountable for selling a very expensive vehicle that not only does not work properly but could catch on fire. It is unacceptable for owners to be left in limbo due to the negligence shown by Jeep. If they cannot sell a car that operates safely then they should be made to reimburse the owners.

We are scared to drive our vehicle and we have grandkids who ride with us . I would like the dealership to allow us to trade this in without any hassle. Urgent: fire risk when parked an urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA recall number 25v741000. Oct 30,2025 manufacturer recall number68c NHTSA recall number25v-741 recall statusrecall incomplete, remedy not yet available summary in rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety risk a vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, fca us is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.

The contact owns a 2023 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA campaign number: 25v741000 (electrical system) through the insurance provider; however, the part to do the recall repair was not yet available. The manufacturer was informed of the issue and advised the contact that she would receive a second letter once the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the recall repair of NHTSA campaign number: 24v720000 (electrical system) was performed on the vehicle in 2024. The contact had not experienced a failure.

Asking for lease relief so I can turn in the vehicle and get one that doesn't run the risk of catching on fire and can be used as intended.

This is a safety recall dispute — the vehicle is under NHTSA recall 25v741000 with a fire-risk-when-parked warning and no available remedy. I’m requesting arbitration for a manufacturer repurchase or that the leasing bank be directed to terminate the lease early without penalty.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The contact called the dealer several times and was advised that manufacturer would notify vehicle owners by mail when the remedy was available. The contact had received two recalls for the main battery within a 2-year period. The contact attempted to contact the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

On October 25th, 2025 my husband and I were driving home on the freeway. All of a sudden, without any warning notice or check engine light, my hybrid 2023 Jeep caught on fire as we were in it driving down the freeway. The fire started under the hood and under us. Flames were coming up the sides of the Jeep as we drove and were getting bigger then coming in the vents and under the hood. My husband pulled the Jeep over to the shoulder and we quickly got out and away from the Jeep and called 911 for help. Cars were still driving down the freeway as the Jeep was engulfed in flames. Our safety was put at high risk since we were driving on the freeway at highway speeds and the Jeep caught on fire without any warning and my husband and I were sitting inside the Jeep traveling while it was actively on fire and getting worse. We were located right by the fire as we were driving. It was under us, in front of us and growing around us. Others were put at risk because there was a large fire on the side of the freeway as other vehicles were driving by. A semi truck almost hit the median in the freeway when it probably noticed what was going on. Further, vehicles were driving in the right hand lane right beside the active fire. My Jeep was sparking, throwing flames and some things exploded. Jeep hybrids have had problems and my Jeep has had many recalls and problems. Stellantis was involved with the last few dealership service visits. The Jeep was not charging so a new charging system was put in it at the dealership. The Jeep had a red turtle come on as I was driving and it drastically slowed my speed down suddenly. I pulled over and then my Jeep turned off and would not start again for hours. The dealership, with stellantis involved, put in a new rechargeable battery. These were some of the things done recently prior to my Jeep catching on fire en route in addition to many recalls/updates. There were no warning signs at all prior to his Jeep fire.

I just left my house and I was getting on the highway and the service 4 wheel drive light came on then all a sudden the car slowed down then it accelerated really fast so I pulled over and put it in park then when I tried to continue driving I put it in drive and it would not move. The engine ran but it would not move so I had to get it towed to the dealership.

I have a hybrid Jeep 4xe, 2023. Allegedly unaffected by the software issue over the weekend that caused countless issues for 2024 and 2025 Jeeps. My 2023 Jeep Wrangler 4xe stopped suddenly while driving. Unfortunately, I panicked in the moment, so I do not remember if it completely powered off or if it just lost propulsion, but it stopped. I had to turn the car off and then back on to get it to go the next day. My check engine light came on for about 24 hours and went off again.

The contact leased a 2023 Jeep Wrangler. The contact stated that the engine overheated on several occasions while driving approximately 25-50 mph. The driver was able to pull over safely. The temperature gauge warning light was displayed. The message “engine overheated – pull over” was displayed. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The vehicle was taken to the local dealer, where the engine was replaced under warranty. The vehicle was repaired, but the failure recurred. The recall was not repaired because parts were not available. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 22,357.

Sudden loss of power. We experienced a sudden loss of engine power. The vehical is currently at a dealership for repairs. We have been informed this is a known issue and a service bulletin has been issued. We are shocked that we were not notified. We were on i75 and had the traffic not been light it is very possible we would not have been able to maneuver out of the way of other vehicals. This is not like a rattle or minor malfunction. The engine suddenly and without warning quit producing power. Adress this now before drivers are killed or injured.

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 30 mph, the check engine warning light illuminated. The vehicle failed to restart. The contact called aaa and was informed that the battery was being drained by an unknown electrical fault. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover and steering module timing cover needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer added an extended warranty. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that the vehicle was an import from canada and there was no warranty coverage on the vehicle. The failure mileage was approximately 19,000.

I bought this Jeep brand new on 7/5/2025 at a dealership with 342 miles on it. The night of purchase, I noticed the fog lights did not work. The dealership had to replace all the wires to the fog lights. On the morning of 8/29/2025, while driving my vehicle between the speeds of 25 - 55 mph to work, the vehicle would shimmy for unknown reasons. Later that afternoon, while driving home from work on the interstate at approximately 60 mph, the vehicle began a severe shake (aka death wobble). I was able to slow down and safely exit the interstate, but the vehicle did not stop the “death wobble” until it was at a near stop. I immediately called the dealership, and they are to inspect it first thing in the morning on 8/29/2025. This vehicle has not had any modifications or previous owners.

My son was turning out of a parking lot and the car suddenly stopped moving and went into park. He couldn’t shift out of park and was stuck in the middle of a very busy street with cars slamming on their brakes to avoid hitting him. The car had to be towed away.

Battery.

On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.

Driving roughly 20 mph coming off of a highway off ramp, the vehicle lerched and went into "turtle mode". Pulled to side of ramp and engine stalled. Would not crank over when attempting to start. Brand new 12v battery that morning due to vehicle not starting in driveway.

At approximately 36,600 miles, my 2023 Jeep Wrangler sahara began experiencing a critical and recurring electrical malfunction. Upon attempting to start the vehicle: •all dashboard electronics power on, but the engine does not crank or start. •the brake pedal remains fully depressed and will not release. •the vehicle cannot be shut off by the ignition; the only way to power it down is by disconnecting the battery and fuse and waiting ~15 minutes. This issue renders the vehicle completely inoperable and has occurred multiple times. It began just 600 miles after the factory warranty expired (36,000 miles), and two dealership repair attempts have failed to resolve the issue. I’ve reviewed public NHTSA complaints and discovered that similar issues are being reported in 2023 Wranglers, including full power loss and no-start conditions. This issue is consistent with symptoms reported in the NHTSA’s July 2024 investigation into 2023–2024 Jeep Wrangler 4xe models for electrical system failures. I believe this is part of a systemic electrical defect and poses a serious safety risk due to its sudden onset and inability to shut the vehicle down normally.

The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling started at 50 mph. No warning lights were illuminated. In addition, the contact stated that several times the vehicle shut off and needed to be jump-started. The contact stated that the vehicle became undriveable. The vehicle was taken to two separate dealers and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact's mother received notifications of NHTSA campaign number: 24v111000 (visibility), 24v720000 (electrical system), and 25v741000 (electrical system); however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 57,000.

I've had the electric coolant heater module (ech) replaced three times in under three months, and had to pay $853 the last time for a wiring harness connector that the dealership & Jeep said was not covered under the warranty. I couldn't continue to safely drive the vehicle with a check engine light on given the other reported problems with the 4xe hybrid battery system so I had no choice but to pay for the part out of pocket, even though the item the connector was attached to was deemed to be covered by the 100,000 miles hybrid system warranty.

The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 35-60 mph, the vehicle was wobbling. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wobbling was caused by the damper, and the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA campaign number: 25v741000 (electrical system). The manufacturer was contacted. The failure mileage was approximately 13,000.

Nhtsa complaint summary: 2023 Jeep Wrangler 4xe recall 24v-720 overview: a complaint was filed with the NHTSA against fca us llc and opelika Ford Chrysler Dodge Jeep ram for failing to remedy a safety defect in a 2023 Jeep Wrangler 4xe under NHTSA recall 24v-720, as required by the national traffic and motor vehicle safety act. The vehicle has been inoperable for 83 days as of July 17, 2025, causing financial hardship and safety concerns. Issue description: recall details: recall 24v-720 addresses a high-voltage battery pack defect prone to separator damage, risking vehicle fires. Fca is obligated to reprogram the battery control module or replace the battery free of charge. Vehicle status: dropped off at the dealership on April 25, 2025, the vehicle remains unrepaired. The repair order is “pre-assigned,” with no technician assigned or parts ordered. Failed repair attempt: on may 9, 2025, the dealership claimed repairs were complete, but charging errors emerged immediately, confirming the defect persists. The vehicle is unsafe and unusable, with restrictions against charging or parking near structures. Failures by fca and dealership: dealership inaction: limited testing and poor coordination with fca’s star system have stalled repairs. Fca oversight: Jeep case management demanded redundant documentation, despite the recall’s clear mandate. Communication has been sparse despite frequent follow-ups. Unpaid reimbursements: fca approved rental reimbursements, five invoices remain unpaid, including one approved on June 18, 2025, promised within 10-15 business days. Requested resolution: immediate repair or refund: complete the recall repair or issue a full cash refund of the purchase price, rejecting fca’s fair market value credit offer. Nhtsa investigation: investigate fca and the dealership for non-compliance with the recall mandate.

Vehicle safety complaint – instrument cluster failure component/system failed: the instrument cluster (dashboard display), part number 68522503ad, malfunctioned and intermittently went completely black while the vehicle was in operation. The vehicle and component were available for inspection and were inspected and repaired at tomball dcjr. Safety risk: when the instrument cluster malfunctioned, I could not see vehicle speed, warning indicators, gear position, or other critical safety information. Autonation cdjr spring instructed me to continue driving the vehicle and rely on a mobile phone app to view speed, increasing distraction and crash risk. Stellantis later instructed me to drive the unsafe vehicle to another dealership, showing disregard for my safety. Problem confirmation: the defect was diagnosed in April 2025 at autonation cdjr spring while the vehicle was under warranty. The dealer confirmed the cluster qualified for warranty replacement but released the vehicle back to me against my wishes due to parts backorder, despite it being unsafe. Stellantis repeatedly refused to assist after I filed complaints. Inspections: in January 2026, after the condition worsened, autonation cdjr spring again refused service. Tomball dcjr inspected the vehicle, confirmed internal cluster failure, test-drove it and observed the display shutting off, then removed and replaced the cluster. I was forced to pay $111. 63 for installation despite the repair being warranty-related. Warnings/symptoms prior to failure: the issue began as water-like droplets or spots inside the cluster glass that could not be wiped off, reducing visibility of safety information. The spots increased over time, visual clarity worsened, and the display eventually went completely black while driving. Summary: Jeep/stellantis and autonation cdjr spring failed to repair a known, worsening safety defect under warranty and instructed me to continue operating an unsafe vehicle.