general problems of the 2024 Jeep Wrangler - part 1

I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be towed to the dealership. The dashboard displayed “service hybrid electric vehicle system. ” the vehicle has fewer than 20,000 miles. I believe this is a serious safety concern because the loss of propulsion occurred while driving, leaving me stranded in traffic. I no longer feel confident in the safety and reliability of this vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request?multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (recall 68c), currently being replaced by the dealer; (2) the hybrid control processor / drive system (recall a7c); (3) the electric hydraulic power steering pump (recall 21d); and (4) the 2. 0l engine (recall 78c, status disputed — see below). The vehicle is currently at the authorized dealer and is available for inspection there. How was your safety or the safety of others put at risk?recalls 68c and 21d are both manufacturer-designated fire risks; 21d specifically carries an "urgent: fire risk when parked" designation in NHTSA's own database. Recall a7c describes a loss of drive power without warning while driving, which the manufacturer states may cause a vehicle crash. I experienced a stalling event with the drive indicator blinking on 10/17/2025 (10,553 miles); unknown whether this was directly caused by the a7c defect, but the symptoms match the recall's description. Has the problem been reproduced or confirmed by a dealer or independent service center?the 68c battery failure has been confirmed by the dealer, who is currently performing a full battery replacement. Unknown whether the 10/17/2025 stalling event was ever formally diagnosed as connected to recall a7c; the dealer's repair order for that visit does not reference a7c or a root cause. Unknown whether recall 78c's applicability to my vehicle has been confirmed or denied by the dealer — see discrepancy described below. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?the vehicle has been inspected and serviced multiple times by the manufacturer's authorized dealer. Unknown whether any fca/stellantis field engineer or investigator has separately inspected it. No police involvement; no c.

While driving in electric mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me electric mode unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68c recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68c recall software update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% hybrid battery charge.

My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.

Smell of burning fluid is actually power steering fluid that recall is supposed to fix. . . . . . In the mean time I have no vehicle and dealer is not helping . . . . All they are saying is that they have no part to fix problem. . . . . There is a brand new known recall. . . . . How to handle????.

After recall 68c (NHTSA 25v-741), a software-only update applied after my high-voltage battery passed physical inspection, my 2024 Jeep Wrangler 4xe began severely limiting battery discharge power during normal driving. This was not present before the update. The vehicle limits high-voltage battery output during sustained load, such as climbing grades and highway merging, at states of charge as high as 75% or more, worsening as charge drops toward 50% and below. The limiting persists after the load is removed, continuing on flat ground and even while descending, showing it is held by control software rather than being a momentary response to demand. This is a safety concern because the power loss occurs without warning during the exact maneuvers that require power: accelerating up grades and merging into highway traffic. A sudden, sustained reduction in propulsion power while merging or climbing risks being unable to accelerate out of a hazard or keep pace with traffic. I captured obd-ii data from the battery control module during these events. The cooling system works correctly (coolant chilled about 25f below its starting temperature), yet available discharge power still dropped about 16% over 25 minutes, and one cell location stayed hot while the rest of the pack cooled. This indicates the software is derating the battery due to a single degraded cell (identified by the module as cell 73) that the recall's own pass/fail inspection did not detect. Running the a/c gave only brief, partial recovery before the limit re-engaged. The remedy appears to mask rather than correct a battery cell defect, creating an unpredictable propulsion-power-loss condition that did not exist before. I request NHTSA review whether the 68c remedy is adequate and whether affected vehicles need battery inspection or replacement rather than a software derate.

- the all electric drive system intermittently fails. The vehicle drive shuts down and stops suddenly when decelerating to a stop in full electric mode while in drive. The vehicle "drive" light on the gear shift then starts flashing when the drive system shuts down. Vehicle motors lock up and the vehicle comes to an abrupt stop. The vehicle then has to be shifted into park, and then back into drive, in order for it to re-engage. The incidents happened at all different levels of soc - from 98% charge to 1% charge. All happened at different times of day. Temperatures between 73-85 degrees. All in daylight with different sun/clouds. Yes it is available for inspection upon request. - safety is an obvious issue when the vehicle comes to a compete and sudden stop in traffic unexpectedly. - yes the problem has been reproduced and confirmed my an independent automotive engineer. I am an experienced professional automotive test driver/engineer for multiple oem's. - not as of this time. It is due for service on Thursday July 2nd for its 78c recall completion. At that time, I will have the dealership inspect it. - there were no warnings of any kind prior to each failure. I have only owned the vehicle for 14 days, and in that time, the issue has repeated 6 times. All when in full electric/battery mode, or, when in hybrid mode but the vehicle was operating solely on electric propulsion and the ice was not on or engaged.

While driving down the highway, the instrument cluster flashed a lightning bolt and then went blank and the Jeep stalled. Completely lost power and had to stop on the edge of a busy interstate highway. Upon stopping and putting the Jeep in park and pressing the start button, everything lit up and the vehicle started, then immediately gave me a tpms sensor failed warning and all pressure readings were blank, it periodically gave me a low pressure warning after that but I manually checked the pressure with a tire gauge and it was within in normal range on all five tires (including spare). After I restarted and drove a bit further, the same thing happened again. I looked at the voltage in the instrument display and what I saw was I am only getting to about 13. 3v on start up and when idle (including coasting at highway speed) or stopped and ess kicks in voltage drops to 12. 2. I looked up the VIN on the mopar recall site and it shows that recall # 24v-652 has been previously marked as completed.

When I am driving I will lose power and not be able to drive while I am in the middle of a road driving. And I have to turn my car completely off to let it start back up. The dealership doesn’t not seem to have any more suggestions or recommendations. I feel unsafe driving this vehicle. This keeps happening.

After performing the 68c recall vehicle no longer drives the way it was designed. When in hybrid mode pushing the accelerator to the floor results in a 2-6 second delay waiting for the gas motor to kick in and then it slams the power into the car. This car is extremely unsafe and impossible to merge into the highway correctly now. Car does not show any warnings and dealer claims this is normal operation.

Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions.

I am filing a recall remedy failure complaint regarding NHTSA recall no. 26v-363 for my 2024 Jeep Wrangler sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “recall incomplete, remedy not yet available. ” I have contacted stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the national traffic and motor vehicle safety act. I respectfully request that NHTSA investigate this matter as a recall remedy failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.

This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "electric" mode. The vehicle will no longer function safely in "electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ice (gas engine) violently starts and lurches forward in an unnatural manner. The response by stellantis is that this is "normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "normal" operation happened.

1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: the instrument cluster panel was subject to safety recall and required service. The radio system suffered an internal malfunction. The electric hydraulic power steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The electric hydraulic power steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the power steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.

Recall number: 26v363000 vehicle: 2024 Jeep Wrangler sahara I am filing a recall remedy failure complaint. This recall was issued in June 2026 for a fire risk when the vehicle is parked. The recall status continues to show "recall incomplete, remedy not yet available. " I have contacted Jeep/stellantis multiple times and have been told there is no remedy, no parts, and no timeline for repair. They have been unhelpful and unable to provide any safe interim solution. This defect poses a fire risk, and I have been unable to safely use or park the vehicle. It has been well beyond the reasonable time required under federal law for the manufacturer to provide a remedy. I am requesting NHTSA intervention and classification of this case as a recall remedy failure. I am seeking a manufacturer buyback as required under the motor vehicle safety act.

While driving my 2024 Jeep Wrangler 4xe on the garden state parkway and approaching traffic on the driscoll bridge, a turtle warning icon suddenly appeared on the dashboard, indicating limited vehicle performance. Moments later, the dashboard displayed a message instructing me to "shift to park. " immediately after this warning, the vehicle suffered a complete hybrid/electrical system failure and lost all motive power. The vehicle became completely unresponsive, and I was unable to accelerate, move the vehicle, or restart it. The vehicle came to a stop in an active travel lane of the garden state parkway on the driscoll bridge, leaving me stranded in live highway traffic. This created an immediate and serious safety hazard, as vehicles were approaching from behind and I was exposed to the risk of a high-speed rear-end collision. The vehicle could not be moved under its own power and had to be removed from the travel lane and towed to a nearby parking lot. Roadside assistance later performed a battery reset, which temporarily restored vehicle operation and allowed me to drive the vehicle home. No permanent repair was performed, and the cause of the failure remains unresolved. The vehicle currently has multiple open safety recalls, including recall 68c involving the high-voltage battery system. Stellantis has also recently announced an additional recall involving electric hydraulic power steering pump wiring and fire risk. The primary defect is the sudden loss of propulsion and complete electrical/hybrid system shutdown while driving, resulting in the vehicle becoming disabled in active highway traffic without warning. This defect created an immediate risk of a serious crash and could have resulted in severe injury or death.

I own a 2024 Jeep Wrangler 4xe high altitude (VIN: [xxx]) with three open safety recalls, two of which involve fire hazards: NHTSA id 25v741000 – high voltage battery may fail and cause fire (parts available) NHTSA id 25v766000 – engine failure may cause fire or loss of drive power (parts not available) 2. 0l phev engine recall (parts not available) I have been trying to schedule a recall repair appointment for several days. The dealership failed to confirm parts availability, gave no clear answers, and ultimately hung up on me during our conversation. Despite the NHTSA website confirming that parts for recall 25v741000 are available, the dealership was unable to schedule an appointment and provided no solution. I am being forced to drive a vehicle with an active fire hazard while the dealership refuses to take responsibility or provide timely service. This is a serious safety concern and I am requesting immediate action. The dealership has shown complete disregard for customer safety and has failed to fulfill its obligation to complete open safety recalls in a timely manner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See attached document for complaint.

My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in electric mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that electric mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to hybrid mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68c, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.

My vehicle is confirmed affected by three active NHTSA safety recalls, none of which currently have an available remedy: • NHTSA recall 25v741000 – high voltage battery may fail and cause fire. Issued October 2025. This is the third recall issued for this same underlying defect. I have been monitoring this recall since it was issued — now over eight months later — with no resolution. • NHTSA recall 25v710 (manufacturer recall a7c) – loss of motive power while driving. Issued October 2025. An interim backend policy update was implemented but does not constitute a full fix. • NHTSA recall 26v363000 – power steering wiring may catch fire. Issued June 2026. The electric hydraulic power steering pump wiring may overheat and cause a fire even when the vehicle is parked with the ignition off. No remedy currently available. As a result of recalls 25v741000 and 26v363000, Chrysler/fca has officially instructed me to park my vehicle outside and away from all structures at all times, and to refrain from charging my vehicle until a remedy is available. That charging restriction is a serious problem independent of the safety concerns. I specifically chose and leased the 4xe model for its plug-in hybrid capability and the fuel economy benefits it provides. I am now officially instructed not to charge it — meaning the vehicle cannot be used as intended or as it was represented to me at the time of lease signing. I have been unable to charge my vehicle for eight months, with no remedy available and no timeline provided. I do not feel safe driving this car. It can catch fire not only while parked, but also while driving. I am paying $500 per month for a vehicle that cannot operate as intended, poses active safety risks with no fix available, and has been in this condition for the majority of my lease term. The value I am receiving does not reflect the payments I am making.

Engine turns off while driving down road, have to pull over, restart vehicle to unlock gear shifter. Taken to deery iowa city three times to fix the dangerous problem and deery iowa city are only resetting the computer and turning off while driving down road continues happening. I have not been provided a safe loaner vehicle for over 12 days in shop. I cannot risk me and my daughter's safety resulting from this dangerous problem refusing to be fixed.

Nhtsa complaint description what happened & safety risk: while driving a 2024 Jeep Wrangler 4xe at highway speeds on interstate 84, the vehicle suffered a catastrophic, unrecoverable loss of motive power. Without any warning, the vehicle completely seized up, shut down, and turned off entirely while moving in active traffic. This exact life-threatening failure has now occurred twice. Operating a vehicle that completely dies at highway speeds places the driver, passengers, and all surrounding traffic at an extreme risk of a high-speed rear-end collision, as the vehicle loses all ability to accelerate or safely clear the roadway. Component/system malfunction: the failure lies within the hybrid propulsion system and electrical/software communication network (specifically relating to active federal recalls 25v710 for hybrid control processor software shutdown and 25v766 for engine sand contamination). The vehicle is absolutely available for inspection upon request. Dealer confirmation & inspection: the problem is currently being evaluated. The vehicle is currently held at an authorized stellantis dealership service department, where it was brought immediately following the most recent highway shutdown. Warning symptoms: there were no advance warning lamps, diagnostic messages, or performance symptoms prior to the failure. The loss of propulsion and complete vehicle shutdown occurred instantaneously and without warning while traveling at highway speeds.

Still no remedy for the engine recall. Vehicle gives me issues. Currently will not start, can not move the vehicle away from my driveway. Has bunch of electrical errors.

* see list below for specifics - yes vehicle is available at mechanics location * 6 lane intersection - vehicle and myself were in center lane blocking traffic - made 911 call requesting officer since I was blocking traffic * see below for detailed description * no at this particular time, it is at the mechanic's shop for further investigation - shop was closed by the time the tow truck carried the Jeep to the drop off location * see below for detailed description within the last week the Jeep turned off on its own while sitting with the engine running in a parking spot, it also automatically slowed down to less than 25 mph unable to give it gas and then a warning came on about the sway bar being disconnected, the check engine light came on for a few days then turned off by it self, the last incident some of the following warning lights came on before the Jeep came to a stop on it's own while traveling approx 45 mph on a 6 lane street - serv 4wd, auto emergency braking unavailable, sway bar!, service electronic stability control, sway bar disconnect unavailable, forward collision warning off, adaptive cruise control fault, and as the Jeep cut off the warning light for the plug status fault warning came on. The vehicle has been towed to a mechanic and they will let me know the status of the Jeep once they have checked it out.

I am reporting a serious safety concern with my 2024 Jeep Wrangler 4xe, VIN [xxx] . The apparent systems involved are the hybrid propulsion system, charging/high-voltage battery system, powertrain control system, and/or regenerative braking/deceleration system. The vehicle is available for inspection upon request. After prior battery/charging-related issues and recent Jeep recall service, the vehicle displayed a “service charging system” warning and the check-engine light came on. While driving home, the vehicle did not decelerate normally when I removed my foot from the accelerator. It felt like the Jeep continued propelling itself or maintaining speed without accelerator input. I drove approximately one mile down my street at about 40 mph, and the vehicle did not slow down as expected unless I applied the brakes firmly. I had to brake harder than normal to slow the vehicle. This created a serious safety risk because the vehicle appeared to continue moving at speed without normal deceleration, which could have caused a crash or prevented me from stopping in time. After the incident, the vehicle also turn off. It took multiple tries and about 20 minutes to turn off. The “service charging system” message and check-engine light remained on. The problem has not yet been reproduced or confirmed by a dealer or independent service center, but I am arranging for the vehicle to be towed/inspected and do not intend to drive it due to the safety concern. The vehicle was recently inspected/serviced by a Jeep dealer for recall-related work before this incident. I am requesting that the dealer/manufacturer inspect the vehicle and preserve all dtcs, freeze-frame data, module update records, hv battery/charging diagnostics, and any available accelerator/brake/propulsion data. No crash or injury occurred, but the vehicle created a serious safety risk. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I started my Jeep in my driveway and a warning quickly flashed onto the center screen just before the check engine light illuminated. I attempted to test drive it. The vehicle started cutting out before the engine started racing. I was able to stop at the end of my street. I made a u-turn to return to my home and the Jeep started bucking and jerking wildly as I was attempting to stop in front of my house. It was at that time it stopped running and locked itself in park. I called a tow to the dealer. The tow driver was also unable to move the vehicle as it was still locked in park. He was able to drag it onto the flatbed. Upon inspection at the dealer, they stated that the hybrid battery had failed and needs to be replaced. This was a dangerous enough situation but had this of happened in traffic or worse yet on the highway, it would have made for a much more dangerous situation where someone could have been killed. This is not the first time I've had drivability and loss of motive power issues with this vehicle. The last time a few months ago I brought it to the dealer's attention and explained the problem and the danger. The dealer advised me that the software after the 68c recall will reduce power to protect the hybrid battery. It seems that Jeep is trying to save money rather than do the right thing and buy back these dangerous vehicles. Jeep customer service basically told me that it's my problem. I just want the Jeep fixed or bought back. It is not a safe vehicle to drive without fear of being smashed into from the rear. The Jeep is currently at the dealer waiting for a replacement hybrid battery. It is my understanding that the replacement battery will be the exact same as the defective one and runs the same chance of being defective and dangerous. How is this even allowed to happen?.

Yesterday evening we were driving and the orange check engine light came on. Followed by a red battery light, the red turtle and an exclamation point with a car and a speedometer symbol. It would not let me switch to electric e-save and kept me in hybrid mode. Regenerative braking would not work either. Once safely parked it was making a loud high pitched whining noise. It would also drop rpms while idling and then they would rev up quickly. Once the tow truck arrived he tried to drive it up on the flat bed but it had no power to make it up the ramp and had to be pulled with the tow cable up the ramp. Another thing I have noticed as of the last 68c update is that when in electric mode and merging onto a freeway for example, it gets really sluggish at about 65mph and the gas engine won't kick in like it used to before the update. It doesn't go above 65 and slows down to about 62 even if my foot is pedal to the floor before ice kicks in. Makes it pretty dangerous to be merging with traffic going 70+.

With the recent completion of recalls 68&78c , and a new hv battery, appears to me, thatjeep has changed the software for the throttle response when in electric mode. The result creates a safety hazard as you lose pedal response and power when the battery reaches below 35% or about 9 miles remaining. On the highway the Jeep loses all power and will not accelerate over 62 mph. And the same around town when you need that extra umph, the pedal becomes dead. More scary when you’re on the highway!! the result? since the electric power output is unavailable, you have to mash the pedal to the flow to kick it out of electric mode. But this is also unsafe as now you start the engine (often cold as I was running electric mode) and you smash the rpm’s over 6k to launch the gas engine (that can’t be good for the engine long term) . Before battery replacement and recall software updates, this process was very smooth and occurred with 5% or less battery life. This had occurred a few times and could probably reproduce it when this scenario is present.

On April 17th 2024 my vehicle received a recall update 68c regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in southern California, noticed that the ev battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost power in the middle of the freeway and I was able to get over to the right shoulder. At this point, the vehicle had no power and I could not turn the vehicle off either regarding the electronics. I had the vehicle towed to the dealership in san diego, and by the time it was at the dealership, the vehicle was in full lockout mode and had zero battery power left and could not even lock the doors. This caused a significant safety hazard as I was with my [xxx] child and the vehicle just completely lost power on the freeway. The vehicle is now at the dealership and they are giving me a very hard time saying that there is nothing wrong with it, but I have read that there have been many problems with this recall update. The dealership told me that the problem was a bad 12 v battery and that I needed to pay to replace that and I argued with them that that was not the problem and they are not addressing the major issue with a complete power loss on the freeway after a required software update that has known problems. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving approximately 35 mph on a 4 lane major roadway, the vehicle suddenly shut off in motion, resulting in a complete loss of power. This included loss of power steering and the abs system. The vehicle effectively locked up, and a message appeared on the display instructing me to place the vehicle in park. As a result of the shutdown, the vehicle lost all propulsion and came to a complete stop in an active travel lane of a high-speed roadway. There was no ability to maneuver the vehicle out of traffic. I could not steer it to safety, restart it, or shift it into neutral. The vehicle was fully immobilized in the roadway. This left me and my family stopped in an active lane of traffic, exposed to oncoming vehicles traveling at highway speeds, creating an immediate and serious risk of collision. At the time of the incident, I had two children in the vehicle. We remained in this dangerous position until police arrived and an hour after. The vehicle ultimately had to be removed from the roadway with assistance, as it was not operable. During the event, there was a total loss of electrical power. The critical safety systems, including brake lights, were not functioning during the shutdown. After attempting to reset the battery, the vehicle continued to malfunction. It would not properly turn on or off, wouldn't shift into neutral and remained unable to be moved. This is the third occurrence of this; once was while driving at highway speeds. All warning lights, including the battery light, were illuminated. The vehicle is subject to an active recall; however, I have been informed that there is currently no available remedy . Despite this, the dealership and stellantis advised that the vehicle was safe to operate. Given the repeated loss of power while driving, the inability to move the vehicle out of an active roadway, and the absence of an available repair, this vehicle presents a serious safety risk and I should be able to turn this vehicle in with refund.

2024 Wrangler rhd. After being parked overnight pushing the start button clicks once as if the battery is weak. A second push of the start button the Jeep starts normally. Also, the clock resets itself 4 hours ahead. The hvac temperature resets itself to 72 degrees regardless of where it was when parked. When shifting into reverse the backup camera displays a blue screen. Dealership is going to ensure software is current and check the battery. This is an ongoing issue.

After the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine states in these cases with several seconds delay. During that time the car does not accelerate sufficiently to safely merge onto a highway or pass other cars. The power loss happens without warning during critical drive situations like merging onto a highway or passing other cars. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platform as a consequence of the 68c recall that affects 350 000 Jeep Wrangler 4xe and grand cherokee 4xe. Jeep does not respond to customer complaints or requests for clarification.

I am submitting this complaint regarding a new safety incident involving my 2024 Jeep Wrangler 4xe after completion of the repair associated with recall 68c. The recall 68c repair was completed on January 28, 2026. After that repair, the vehicle experienced new and serious operating failures. The vehicle repeatedly tripped my home charging circuit during charging attempts. In addition, the vehicle's electric mode malfunctioned despite the battery showing charge. The vehicle then experienced loss of propulsion and stalled while driving, creating a serious safety risk. Because of this incident, the vehicle was towed through Jeep roadside assistance and is now at schumacher Jeep in [xxx] for diagnosis. The vehicle is currently not safely operable. Recall 78c also remains open with no available remedy. This complaint is being submitted as a new safety incident following completion of the recall 68c repair, and it should be reviewed together with my prior odi complaints, including odi xxxand odi xxx. I can provide supporting documentation, including recall records, repair records, tow documentation, and dealer information. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78c. Vehicle brought to merrick Chrysler Jeep in wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 vehicle is unable to start in driveway. Towed to merrick Jeep Chrysler. Stellantis states recall 78c repairs are still unavailable. Awaiting information from merrick Jeep March 16, 2026 email to stellantis officially requesting early lease termination due to extreme safety issues (recall 78c) and two incidents of hybrid electrical system failure in 2 months. Received case number 00319759.

My 2024 Jeep Wrangler 4xe has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: recall #78c (NHTSA #25v-766) - phev safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #a7c (NHTSA #25v-710) - fota firmware update recall due to potential loss of power while driving. No fix available. During the most recent service visit (02/26/2026 through 03/11/2026, 13 days) at town & country Jeep in levittown, NY, the hybrid battery was fully removed and replaced under recall #68c. Despite the battery replacement, the vehicle sometimes stops charging when plugged in, requiring me to unplug and replug to resume charging. The two remaining open recalls have no available parts or fix. One of them (recall #a7c) involves a potential complete loss of power while driving, which is a serious safety hazard. The 4xe model was discontinued in 2026. I am driving a vehicle with known unresolved safety defects and no timeline for a remedy. No crash or injury has occurred. No fire has occurred.