Navigational (global Positioning System) Gps problems of the 2024 Jeep Wrangler

The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who was unable to duplicate the failure. The dealer suggested the issue might be with the cell phone. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.

We leased our Jeep [xxx and started having software (sw) issues in December 2023. We were informed in June 2024, after having multiple sw issues, from dealer senior mechanic that 90% of the first wave 2024 Jeep Wranglers had sw issues. Our Jeep was a first wave unit, we were not informed of a possible sw during test drive. There's been two sw updates that I know of, one in late Jun 2024 and another in mid sept 2024. Neither fixed all the sw issues and in fact added more additional issues. Dates listed or beginning dates. Issues include control-d: going totally blank starting in Jan 2024 on startup or while driving or starting, in oct 2024 having a half inch strip across the top and down left side, dash navigation direction provides two dashes starting Jul 2024 on startup and for about 30sec, gps freezing up in Aug 2024, all functions on screen froze up Nov 2024, to name a few. Fca us llc has no idea when the next sw update will be released or what fix's will be included. Hardware (hw): Mar 2024 headlights with switch in auto will come on in broad sunlight. While driving on [xxx], engine warning light came on and remained on for a total of 36hours during start up and driving time. Presently at starr motors suffolk, va since Dec 16, 2024. They have been directed to trouble shoot and fix hw. We've were informed Jan 14, 2025, that the oil control valve is bad, and more testing will be performed once parts are replaced. With the sw and hw issues this Jeep has had, we believe it is not operationally safe to drive. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).