Transmission Not Go Into Gear problems of the 2019 Kia Motor Forte

I have a 2019 kia Forte that just a few weeks after I purchased it left me stranded because it wouldn't crank. Now my transmission is out and I had a horrifying experience trying to drive home after my grandma passed away. My family lives 2 1/2 hours away. Then the service department verbally assaulted me while I was trying to receive help. I was on the interstate when the transmission started going out. I was nearly hit several times as the car would slow down and not shift gears.

On 9/6/19, on my way back from a trip to dallas, my 2019 kia Forte (launch edition) started to randomly rev up on the highway. At first, I didn't think much of it, but then it started to lose acceleration. I tried to use the manual shifting, but no help. I pulled over and turned the car off in hopes of "resetting" it and it seemed to work, but when I pulled out onto the highway again it suddenly started to rev to 6-7 k and went nowhere. Ultimately, it would not go into gear and I had to have the car towed to a kia dealership 5 hours away from home. Kia consumer affairs was not very much help! my Forte is only 3 months old with 3,100 miles on it. I purchased new in June. Be careful with this car!.