Front Suspension problems of the 2003 Kia Motor Optima

The contact owns a 2003 kia Optima. The contact received a recall notice for NHTSA campaign id number 09v183000 (suspension:front). The vehicle was taken to an authorized dealer for repair. The vehicle had to receive a wheel alignment in conjunction to the recall repair. The authorized dealer would not be financially responsible for the wheel alignment service. The manufacturer was notified, but there was no resolution. The vehicle was repaired at the consumers expense. The failure and current mileages were 132,818. Updated 8/7/09 updated 08/11/09.