general problems of the 2012 Kia Motor Optima - part 1

•I’m not sure what failed, the car was parked. And yes it’s available for inspection. •I had just parked the car coming from work and at the time. If I was in the car any longer than 5 more minutes it possibly could’ve been catastrophic. • all I know as of right now is that 5 days ago, it was escalated and I received a case number and a case manager 3 days ago. •the car has not been inspected •not that I’ve noticed, the engine light was on a week before the accident occurred, after getting off of work and the car system said to check my breaks. I had someone take me home since my car was undrivable. And the next morning I was going to have it towed but everything was working properly. The engine light was gone.

When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it’s like it’s trying to stop. Feels like the car is gonna fall on down onto itself and it loses power.

Abs system failing.

While in park and driving the instrument panel will show, "check brake" and "hybrid system warning! safely stop and do not drive". This is accompanied by the engine not responding to the gas pedal. The brake pedal will also loose pressure and once pushed the brakes will lock up making a grinding noise. The problem has not been able to be duplicated by the dealer. However there are multiple forms and online communities dedicated to try to resolve this issue since it's so prevalent. This issue causes a major saftey hazard as the car comes to a grinding halt and does not respond to the driver. From online sources it seems the problem is prevalent across years and models and only tied to hybrid vehicles.

Car simply started for me after work this past Thursday @4 pm I dove down the street and for about 5 mins and had to turn around due to me leaving something at work. When I arrived back at work I parked and cut my car off as I normally do and when I returned to start it back up it never did. I have previously been having to add 5 quarts of oil frequently at least once or twice a month for the past 7 months since last year. Was told my car had an oil consumption problem by a previous mechanical shop last year. Noticed that these cars have recalls on them and that my car and year do fit the requirements. I do owned my car with the tittle in hand. It’s not a salvaged tittle. I have a service appointment on the 24th of June next Tuesday at kia of gastonia located in gastonia,nc. I have to get my car towed to this establishment on Monday or the morning of my appointment. I’m asking that this situation can be properly investigated and properly and honestly handled under kia policy. My name is demario anderson my # is 704. 860. 3952 thanks.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle and driving approximately for 5 minutes, then pulling into a carwash and placing the vehicle in the park the vehicle lost power and a thick gray smoke began coming from underneath the hood of the vehicle. The vehicle caught fire. The contact was able to exit the vehicle however the fire had consumed the vehicle and caused the building the vehicle was parked in front of had catch fire. The fire department had put out both fires. The vehicle was towed and deemed totaled. A police report was filed. The contact stated they were pregnant at the time of the fire and ended up having a miscarriage. Medical assistance was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 120,000. Parts distribution disconnect.

The car instrument panel showed two messages "check brake " and also "hybrid system warning safely stop and do not drive" the brakes stopped working and the car will not accelerate. I stopped reset the battery and started the car as if nothing was wrong. This happens intermittently when I drive the car for over an hour. The brakes are brand new the brake cylinder is working fine. Only when this warning come up the brakes feel like they are grinding. A lot of owners are complaining about this. I am wondering if there is a recall for this issue.

The contact owned a 2012 kia Optima. The contact stated that while at a stop light, smoke and flames were suddenly present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed and later towed to an inbound facility. No report was taken and no injuries were reported. The cause of the fire was not determined. The local dealer and manufacturer were not yet contacted. The contact was informed that the VIN was included in the NHTSA campaign number: 23v652000(service brakes, hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 151,000.

The contact owned a 2012 kia Optima. The contact stated that while driving at an undisclosed speed, smoke started to enter the vehicle. No warning lights were illuminated. The contact stated a bystander yelled at her telling her that the vehicle was on fire, the contact exited the vehicle. The vehicle then exploded. The fire department was able to extinguished the fire. A police report and fire department report were filed. No injuries were sustained. The vehicle was towed to a tow yard, and then it was towed to a kia dealer. The vehicle was deemed a total loss by kia. The contact was relating the failure to a NHTSA campaign number: 23v652000 (service brakes, hydraulic) letter she received. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 100,000.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 22v560000 (structure) and 23v652000 (service brakes, hydraulic) however, the dealer declined to perform the recall repair because the vehicle was a canadian manufactured vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 kia Optima hybrid. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available.  the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  the contact stated that when she parked the vehicle the check engine warning light illuminated and a 'hybrid no driving mode' message populated. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable.  VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available.   the local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire, but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign numbers: 23v652000(service brakes, hydraulic) and 17v224000(engine and engine cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage was approximately 222,100.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving will will get “hybrid system. Warning check brakes”. Car will loose acceleration. After turning car off for five minutes, error goes away and car drives. Happens for no reason and has occurred 4 times in the last week.

The contact owns a 2012 kia Optima hybrid.  the contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 40 mph, the check engine warning light and several unknown warning lights were illuminated. Additionally, the contact stated that a message indicating the hybrid system failure was displayed. The contact stated that the failure recurred while driving. The contact parked and turned off the vehicle. The contact stated that upon starting the vehicle later, the check engine warning light remained illuminated. Additionally, the contact stated that while sitting on the rear seats, the rear seats were significantly hot because the hybrid battery was underneath the rear seats. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage mileage was approximately 132,000. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and failed to restart. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,450. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic). The contact stated that on several occasions while driving at various speeds, his wife observed a burning odor inside the cabin. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised that parts were not yet available. The failure mileage was 158,000.

The contact owns a 2012 kia Optima. The contact received notifications of NHTSA campaign numbers: 22v560000 (structure) and 23v652000 (service brakes, hydraulic). The contact stated while the vehicle was parked at the residential driveway and starting the vehicle, smoke started emitting from under the hood. The contact opened the hood and discovered smoke primarily emitting from the front passenger side of the vehicle. No warning lights illuminated. There were no injuries sustained. The contact was unsure if a fire report was filed and a police report was not filed. The fire was extinguished by the contact with three fire extinguishers however, the fire department used water to be certain the fire was extinguished. The vehicle had damages due to the fire, however, it was not destroyed. The vehicle was taken to the dealer where unknown repairs were needed however due to costs was taken back to the residence and remained in the contact's possession. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was created. The failure mileage was approximately 145,000.

The contact owns a 2012 kia Optima.  the contact received notification of NHTSA campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, she noticed smoke coming from underneath the hood of the vehicle. Additionally, the contact stated that the taillights remained illuminated while the vehicle was turned off. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact stated while driving 65 mph, he noticed that there was smoke inside the cabin. The contact stated that while making a turn, a significant amount of smoke and heat was coming through the a/c vents, causing him to recline the seat. There was no warning light illuminated. Additionally, the brake pedal was depressed, but the vehicle failed to respond. The contact pulled to the side of the road and shifted from drive (d) to reverse (r) until the vehicle stopped. The contact then parked and turned off the vehicle, grabbed his belongings, and immediately exited the vehicle. The contact stated that the front end of the vehicle caught on fire, exploded and collapsed as he was running away from the vehicle. The fire department extinguished the fire, and a fire department report was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to the dealer. The manufacturer was notified of the failure, and a case was opened. The manufacturer sent a field inspector, who inspected the vehicle and determined that the failure occured due to a damaged serpentine belt. However, the contact stated that an independent mechanic had replaced the serpentine belt 11 days prior to the incident. The vehicle was towed to the contact's residence, where it remained. The independent mechanic inspected the vehicle and confirmed that the serpentine belt was not damaged. The contact later received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) that he related to the failure. The contact followed up with the manufacturer, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 215,500.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns 2012 kia Optima. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving down the highway the cars hybrid warning system came on causing the car to lose all breaks and lose power. The component of the vehicle that failed is the hecu. Kia already did a recall for this but did not include the hybrids for the recall. This is very unsafe losing all breaking power, driving 65 mph down the highway with my children in the car! there was absolutely no warning, no check engine lights nothing. I had it towed to the dealership and upon them driving it, it also cut completely out and did it to the person at the dealership. This is going to cause someone to lose their life and when you call kia, it’s the same run around that your year wasn’t included in the recall yet there was a whole lawsuit about this.