Windshield problems of the 2012 Kia Motor Optima

The contact owns a 2012 kia Optima. The contact stated that the windshield area near the vehicles antenna was fractured and deteriorating. The contact mentioned that only the first layer on the rear windshield was fractured as large the size of a baseball. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000. The VIN was not available.