Table 1 shows one common gasoline fuel system related problems of the 2014 Kia Motor Optima.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
The contact owns a 2014 kia Optima. The contact received notifications of NHTSA campaign numbers: 20v10000 (fuel system, gasoline) and 21v331000 (service brakes, hydraulic). The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the engine and entering the cabin of the vehicle through the a/c vents. The check engine warning light and abs warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled. The contact became aware that the vehicle was out of fuel. The contact added five gallons of fuel, and the vehicle stalled several miles down the road. The vehicle had again run out of fuel. The contact noticed that fuel was leaking from the vehicle. The vehicle was towed to the dealer, but was not diagnosed or inspected. The contact was informed that the fuel leak had nothing to do with the recall. However, the contact was informed that the battery portal was damaged and needed to be repaired before the recall repair was completed. The dealer asked the contact to pick up the vehicle. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owned a 2014 kia Optima. The contact stated that while the vehicle was parked in her garage the vehicle had begun to burn. The fire department was called and the vehicle fire was controlled using water to extinguish the flames. The contact stated that the fire department wrote a report. The contact stated that the vehicle was towed to an impound lot and had not been examined by a dealer or insurance adjuster. The manufacturer was informed of the failure. The contact was aware of one recall associated to the VIN, NHTSA campaign number: 21v331000 (service brakes, hydraulic), however there were a total of three recalls - NHTSA campaign number: 18v907000 (fuel system, gasoline, engine), and NHTSA campaign number: 20v100000 (fuel system, gasoline). The contact stated that she was not aware of the other two recalls. The failure mileage was unknown.
The contact owns a 2014 kia Optima. The contact stated while driving 65 mph, the vehicle decelerated to 60 mph, and was unable to accelerate as needed. The contact pulled over to the shoulder of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v093000 (fuel system, gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 165,000.
The contact's husband owns a 2014 kia Optima. The contact stated that the check engine warning light was illuminated on the instrument panel. Her husband had taken the vehicle to an independent mechanic where a diagnostic test was performed and the fuel cap was replaced; however, the check engine warning light remained illuminated. The vehicle was taken back to the independent mechanic for a second diagnostic test and the contact was informed that fuel was being consumed excessively; he was referred to the manufacturer for assistance. The contact called a dealer and was provided an appointment. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 150,000.
The contact owns a 2014 kia Optima. The contact received notification of NHTSA campaign number: 20v100000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer stated that the contact would not be able to receive the remedy for their second recall NHTSA campaign number: 21v331000 (service brakes, hydraulic) till the parts for their first recall was available and the remedy was completed. The contact stated that their vehicle was leaking fuel and emitting a fuel odor within the cabin of the vehicle. The vehicle had not displayed any warning lights. The approximate failure mileage was 103,748. The manufacturer was made aware of the issue and failure. VIN tool confirms parts distribution disconnect.
The contact owns a 2014 kia Optima. The contact received notification of NHTSA campaign number: 21v331000 (service brakes, hydraulic) and 22v093000 (fuel system, gasoline), however, the parts to do the recall repairs were unavailable. The contact had taken the vehicle to two dealers for the recall repairs. The contact stated that one charged her a fee for the recall repair however, there was no evidence that the recall repair was completed. The contact was referred by the manufacturer to another dealer who did not perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.