Automatic Emergency Braking problems of the 2015 Kia Motor Optima

On may 11, 2024, we took our 2015 kia Optima to hutchinson kia service center 3931 river pl, macon, GA. Due to brakes not working. When you apply brakes the vehicle would not stopped you would have to apply the emergency brakes for a complete stop. On that day, I was told no one was there to check my brakes due it was a Saturday and would need to schedule another appointment when they could do a brake diagnostic. The next appointment was June 4,2024, on that day we had the vehicle towed due to brakes. Today is September 2, 2024 and our vehicle is still there. On July 12, 2024, we were contacted staying vehicle was repaired and the problem wa a pin hole in the right brake line. We picked up the vehicle proceeded home at the first traffic stop same problem happen with the brakes. We returned immediately back to kia service center, explaining the same problem still exists. After vehicle being there for 2 more weeks, nick with kia hutchinson kia called stated there was a problem with abs system and vehicle would be ready on August 21,2024. Well the still have my vehicle and no updates. When you call they put on hold and never comeback. If you go over the service manager is always out and no one can give you and update.

- the issue occurred for the first time 4/30/2024 - the following 3 warning lights appeared while I was driving: abs, traction control, and brake - I took the vehicle immediately to a facility to have the warning codes read. The printout showed: c2402 & c2380 - the warning lights remain illuminated every time the vehicle is turned on - I believe there is a safety concern of a potential fire or brake failure.

I've been having an issue with my car just out of the blue breaking while I'm going into it seems to be only a left turn I had let kia know about this when I took it in for the other recalls just recently nobody seemed to have any idea of what was going on or look at me like I was crazy I guess and now I see this recall that explains everything to a tee of what my car is doing I need somebody to contact me please. This has almost gotten me into serious accidents on more than one occasion.

Dean mckrary kia had my car from November to December 12, 2021 with the agreement to repair all existing service recalls. There yet remain service recall 21v331. The agreement with the service manager that all recalls issued would be repaired. They did not keep their word.

I received a safety recall notice dated 7/5/2021. When I contacted the dealership, the next available appointment was December 6, 2021. Because of the seriousness of this recall, I feel I should be given a service appointment sooner than December 2021.

My car had started acting weird about 5 months after I got it, I believe Jan 2020. Only had it till Jan 2021 and they said my engine barrings broke and it was going to cost me 10000. I didn’t have it. I was never informed about the recall. It messed up my whole credit and I still have not been able to get a car since. I moved and I was just now able to get the mail!.