Power Steering Light On problems of the 2018 Kia Motor Optima

The contact owns a 2018 kia Optima. The contact stated that while driving at various speeds, the power steering locked in mid turn with the power steering warning light illuminated on the instrument panel. The contact called perris valley kia (707 e 4th st, perris, CA 92570) and was informed that the only way to repair the defect was to duplicate the failure. The contact was advised to leave the vehicle with the dealer for an extended period. The contact declined the offer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

I have never had any issues with my car, I get maintenance as scheduled so it's odd that this is even happening. On December 6th I went to move my car. I crank the car with no problem. I noticed it kind of hesistated slightly, but continued on with no problem. When I went to put my car in reverse in order to park it stalled and about 5 or 6 of the lights on the dash came on, the steering wheel went hard to manage/steer and as 6 other lights started blinking, I could no longer manipulate my wheel so I allowed the car to roll into the spot because I was on a slight incline and put it in park. The moment I did that the car cut off. It would not turn over, it would not do anything besides click when I tried to crank the car again. I eventually asked someone for a jump and managed to make it home. The next day I got up and drove as I normally would and thats when the eletric power steering warning light came on. When that light comes on the car becomes hard to maneuver. Thankfully that time it went off and proceeded to drive as it would normally. This issue happens unexpectedly without any warning. So at any moment I could be driving and the car can stop on me. I have 4 kids and live in a really busy area so even the thought of this happening has me second thinking each time I have to move my car!! I've seen more than one of the same complaint and I notice our VIN #'s are similar so something should really be done about this as it seems this is a trend with the year, make, and model of this car.