general problems of the 2013 Kia Motor Optima Hybrid

I took my car to riverchase kia to get a battery and to get the battery installed I have the invoice I was charged $762 and he also told me that he was doing some recalls on wiring and he told me he completed it well recently I was driving and the brakes gave out on me he was supposed to do a recall job on the he cu but he only put a fuse in and press complete on your system to let you all know that he completed the job but he did not complete the job he patched it up and I almost lost my life the brits gave out on me I pressed the brakes down to the floor I pressed the the parking brake and I put the car in park while driving because it lost power of breaking and a warning came up popped up and it said it's a safety race warning do not drive do not drive no brakes do not drive and I almost ran into a building finally the car out down and I was able to stop but I can't drive the car because it's a safety risk the the brake fluid keeps coming out and the car keeps telling me warning do not drive and the brake warning light is on and when I check the brake fluid reservoir is no brake fluid in it it keeps running out and I feel like I'm at a dead end I don't have any transportation I can't drive my kids to school I can't do the things that I need to do in my normal life because I don't have any breaks and this dealership did not perform the job that they were supposed to perform he did not repair the he cu he just passed it up and I almost died.

Based on reading some service forms, it seems it may be the hydraulic booster, causing the issue. In order for them to take a look at the brakes system. I was charged a upfront diagnostics fee of $316. While driving warning light comes on " check brake system " then the car slows down to 10mph immediately. While pressing on the brakes they squeaking, very badly. I have to turn the car off and back on until the flashing " check brake system" turns off. This happens every 5 to 10 minutes while driving multiple times a day, everyday. This could have caused an accident on multiple occasions. When the warning light comes on, the car immediately goes down to 10mph making it impossible to pullover in time. The car is currently at the dealership for inspection, they're the only ones that I had inspect the car. However reading the kia forms online alot of other customers are having this same issue. This issue started happening about two months ago. And has progressively gotten worse.

The contact owns a 2013 kia optima. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle decelerated unintendedly. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to accelerate above 10 mph. In addition, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that an unknown software update was completed, and the brake line was bled; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 180,000.

The contact owns a 2013 kia Optima Hybrid. The contact stated while driving approximately 30 mph, the vehicle lost power and the brake pedal was pumped to slow the vehicle as needed. Additionally, the "hybrid system warning! safely stop and do not drive" and "check brake" messages were displayed. The vehicle was towed to a dealer where it was diagnosed and determined that the abs system had failed and needed to be replaced. The vehicle was repaired. The contact linked the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic) after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.

The contact owns a 2013 kia Optima Hybrid. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Optima Hybrid. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Optima Hybrid. The contact stated that the front-end of the vehicle was making an abnormal knocking sound while driving. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic, where the contact was informed that the failure could be related to the front struts. The front driver's side axle was replaced; however, the failure persisted. Additionally, the contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the mil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2013 kia Optima Hybrid. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the check engine warning light and several unknown warning lights were illuminated. The message "pull over and shut down vehicle" was displayed. The contact pulled over to the side of the road, and turned off and restarted the vehicle; however, the check engine warning light remained illuminated. The contact was able to drive to the nearby residence, where the vehicle was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure and advised the contact to park the vehicle outside and away from structures. The failure mileage was approximately 128,795. VIN tool confirms parts not available.

The contact owns a 2013 kia Optima Hybrid. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Upon acceleration from stop or low speed, brake warning message displayed instructing me to safely pull over and stop the vehicle. Additionally, essentially all warning lights displayed on the information screen. Warning lights began flashing and door locks began clicking on/off. Car became disabled after a short distance and car would not move forward when in drive. Required tow to dealer for service. Dealer scanned the vehicle and found over 20 history codes pointing towards a can issue. After vehicle was serviced and road tested, history codes were cleared by dealer on 5/24/2014. Same problem repeated under similar conditions on 5/28/2014 and again on 6/4/204. During the third incident, the car became disabled immediately after entering an intersection at low speed and could not be moved out of the intersection under its own power, creating a safety hazard with cross traffic waiting to enter the intersection. After the second occurrence, dealer service department was unable to diagnose the problem or repeat the conditions. After the third occurrence, the car became operable a short time after the incident after turning the car off and on again a few times. After each occurrence, the passenger air bag warning light remained in the history code. Currently awaiting response and diagnosis of problem by kia district parts service manager.

To whom it concerns, I have a great safety concern related to the optima 2013 hybrid braking system. I am not sure if the behavior I am going to describe is typical or defective. When traveling at speed, with the cruise set, I find that any sudden and hard hit to the brakes will activate some type of automatic braking system. The braking system feels like abs and sounds very mechanical however the braking system does not deactivate after I remove my foot from the brake. The system continues to automatically reduces the car to a nearly complete stop (less than 15mph) without me having my foot on the brake. This has occurred multiple times, the most recent was 4/10/14. Earlier today I was traveling 50 mph on the highway, with the cruise set, when it appeared a person was going to walk into the highway. I hit the brakes hard to avoid the pedestrian, who eventually did not enter the road. The situation was not worthy of coming to a complete stop however the automatic braking system I described above activated. I removed my foot from the brake but the braking system continued to bring the car to a speed less than 15 mph. The vehicles behind me, understandably, had to slam on their brakes to avoid me as I could not speed back up until the system resumed to normal operation. Please let me know if this is typical operation or a potential defect. I feel this could be life threatening. Should I have to hit my brakes and this system activates, I could be severely rear-ended. Thank you.