Electrical System Problems of Kia Motor Optima Hybrid - part 2

Kia Motor Optima Hybrid owners have reported 47 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Optima Hybrid based on all problems reported for the Optima Hybrid.

36 Electrical System problem of the 2012 Kia Motor Optima Hybrid

Failure Date: 09/01/2016

Tamara recall. While driving down freeway the car turned completely off. Also the back windows don't roll up or down all the time with the switch. Defective switches.

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37 Electrical System problem of the 2012 Kia Motor Optima Hybrid

Failure Date: 12/14/2015

Tl- the contact owns a 2012 kia optima. The contact stated that the vehicle accelerated while in park and crashed into a garage door, without any warning. The contact pulled the vehicle out from the garage door and parked it again, but as she attempted to get out of the vehicle, it began to shake, jerked and was about to accelerate. At that point, the contact turned the vehicle off. The failure recurred a third time, but the contact was able to drive home and immediately notified the manufacturer of the failure. The contact was told to expect a call back within twenty-four hours. The failure mileage was 42,000. Fe.

38 Electrical System problem of the 2014 Kia Motor Optima Hybrid

Failure Date: 09/11/2015

I was driving down a city street (35mph) when I was cut off by another car making a turn in front of me and we collided. I t-boned his car and my air bags didnt got off. My car stalled completely and nothing about the vehicle safety equipment reacted to the crash. The system (cluster and screen) didnt show that there had been any impact and the car was ready to drive. I reported this to kia of downtown la (the dealer) and kiausa corporate where they offered to check the car out and see if the car reacted the way it was suppose to. At the end of their inspection they claimed that my car did what it was suppose to and didnt deploy the airbags as the car determined that is didnt need to. I asked why didnt the car show anywhere that there was impact and if the sensors even detected anything as there was no messaged anywhere. They claim it doesnt suppose to. A few weeks after it was repaired I started getting messages in the cluster "check air flap system". Took it back and fourth to the dealer where I finally opened a bbb claim. In my claim I also reported a delay reaction when accelerating and was told that hybrids work that way and the response time is slower than regular gas cars. The problem is when turning after a complete stop the car doesnt move for a few seconds and then takes off. Occasionally, the car wont turn off, and asks me to shift to p (park) when it is in park. When that happens I am forced to take it to the dealership where they have to "reset" the car to force it to turn off (no actual solution but to unplug the battery and plug it back in is what they do) according to kia I cant prove that the airbags dont work as I am not an expert and same with the drive train. Unfortunately the only way of finding out is if this car is involved in another accident. Thank you for your time.

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39 Electrical System problem of the 2013 Kia Motor Optima Hybrid

Failure Date: 05/11/2015

I was coming home from work Monday and a very heavy rain storm was coming down. As I pulled into my driveway, I set my kia in park and attempted to turn off the vehicle by pressing the power button. The response I got was that the vehicle was not in the "p" park position, although it was in that shifted position. I press the power button again and it turns on the lights inside the car rather than turn them off. I have to try several times before a successful attempt at just turning off my car. Turning it on is no problem, its just turning it off that is causing distressing. It is very difficult to fill up your car with gas when you cannot even turn it off. This is a really serious problem that needs to be resolved immediately! from the other complaints I've read, a common theme about water interfering with the electrical system is a common trend.

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40 Electrical System problem of the 2012 Kia Motor Optima Hybrid

Failure Date: 05/06/2015

Our car is currently at the dealer for the 4th time for the same problem. Last spring the engine warning light came on with the message "hybrid system warning! safely stop and do not drive". The dealer said it was the battery (regular, not hybrid) so we had that replaced (out of warranty - we paid for that). This past August, the warning message appeared again - the dealer said there had been a technical bulletin, and they performed an update (covered by warranty). We had the car back for a few days and the message appeared again, as well as the following message "check charging system". The dealer replaced a wire (under warranty). A couple of weeks ago, the check engine light came on and the hybrid system warning appeared again. This time (4th time) the dealer said that the traction motor needed replacing and that we needed a new transmission (also under warranty). We believe that there is an inherent problem with this car.

41 Electrical System problem of the 2013 Kia Motor Optima Hybrid

Failure Date: 04/08/2015

When we take the car to car wash and some time go over a puddle of water , if the car is on move , it will shut itself and I had to stop the car restart the car . If the car comes out of car wash and be turn , it will not start until 4 to 5 hours later . Error we get " key is not recognize" I took my car to kia dealer in irvine , and they told me do not take the car to car wash . I call customer service for kia and they said the hybrid car is not design for car wash. This is a problem , what happen in a heavy rain in the highway . Does somebody need to die that company look at this issue ? this is my second complain and third time I am stranded in street because of this issue. I was luck that I was in the street in 91 expressway .

42 Electrical System problem of the 2013 Kia Motor Optima Hybrid

Failure Date: 08/16/2014

We took the car to a car wash , after they clean the car we tried to start the car , but we get an error " key is not recognize". We were not able to start the car. Then my wife brought the second key , we got the same error. We towed the car to dealer and still there after 3 days . They said they could not find anything wrong . I do not believe that , there is something wrong , what happened if this condition appear in highway ? I drive 30,000 miles a year and even though this is the first episode, I am very concern regarding this problem.

43 Electrical System problem of the 2013 Kia Motor Optima Hybrid

Failure Date: 05/20/2014

Upon acceleration from stop or low speed, brake warning message displayed instructing me to safely pull over and stop the vehicle. Additionally, essentially all warning lights displayed on the information screen. Warning lights began flashing and door locks began clicking on/off. Car became disabled after a short distance and car would not move forward when in drive. Required tow to dealer for service. Dealer scanned the vehicle and found over 20 history codes pointing towards a can issue. After vehicle was serviced and road tested, history codes were cleared by dealer on 5/24/2014. Same problem repeated under similar conditions on 5/28/2014 and again on 6/4/204. During the third incident, the car became disabled immediately after entering an intersection at low speed and could not be moved out of the intersection under its own power, creating a safety hazard with cross traffic waiting to enter the intersection. After the second occurrence, dealer service department was unable to diagnose the problem or repeat the conditions. After the third occurrence, the car became operable a short time after the incident after turning the car off and on again a few times. After each occurrence, the passenger air bag warning light remained in the history code. Currently awaiting response and diagnosis of problem by kia district parts service manager.

44 Electrical System problem of the 2013 Kia Motor Optima Hybrid

Failure Date: 03/06/2014

The contact owns a 2013 kia Optima Hybrid. The contact stated that when exiting the vehicle, the driver and passengers would experience an electrical shock after making contact with any exterior metal part of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 20. The VIN was unavailable.

45 Electrical System problem of the 2011 Kia Motor Optima Hybrid

Failure Date: 03/04/2013

I was driving on the freeway at roughly 60-70mph when the car suddenly began decelerating and not responding when the acceleration was pressed. This has happened 3 times since I have been on the roads. Kia is unable to find error codes or diagnose the issue even after providing them with video evidence. There have been multiple "computer glitches" but this has been the most severe.

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46 Electrical System problem of the 2011 Kia Motor Optima Hybrid

Failure Date: 12/01/2012

My vehicle don't start every time I tried to start it the electrical sit moves back and forward, I have to towed my car to the dealer for the third time, I am getting so frustrated that a new car has to be towed to the dealer because something its wrong, next month I will be out of warranty and then what I going to do? please some one need to check the problems with this new vehicle its a nightmare for the citizens. I can't believe I have to pay for 4 years a car the I cant even reliable on, I am a busy mother of 3 children and this problem it's causing me stress and anxiety. I pay monthly $600. 00 dollars for a "new car" so I don't have to struggle for mechanical problems like with an (old car) but instead three times I had the this problem with my 2011 optima kia. Please help me and help me god. ## VIN failed ##.

47 Electrical System problem of the 2011 Kia Motor Optima Hybrid

Failure Date: 11/15/2011

When applying gas pedal to pull away from a dead stop--such as a stop sign or red light---car stumbles and hesitates. At times car will not even respond when gas pedal is pushed. Push the gas pedal and nothing happens--then you push pedal a bit more and it jerks and shoots forward. Not a comfortable situation when trying to pull into traffic from a intersection. Happens virtually every time. Cold or warmed up--same problem--except a lot worse at cold start. Once above 30 mpg things smooth out--but the big danger is trying to pull out into traffic. I have been to the dealer several times. They do a re-flash or whatever--then tell me it drives normal. No fault with the dealer at all--they have been excellent really--but--can't fix the hesitation. But driving normal--that's not true. They know they have a problem with this hybrid system--there is a web page that addresses this problem---everyone has the same problem. I can't even allow a friend or one of my kids drive this car. If you don't know how the cars going to react---your open to a serious accident. I have had a camry hybrid and two prius hybrids--no problems. I know how a hybrid car should drive. This car is unsafe for the driver and other mortorists on the road. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).



Safety Ratings of Optima Hybrid Cars
Fuel Economy of Optima Hybrid Vehicles
Optima Hybrid Defect Investigations