Engine Knocking Noise problems of the 2005 Kia Motor Sorento

I have a 2005 kia Sorento and last August I was coming to a stop at a very busy intersection and my car made a very loud clanking bang sound. My car died, my battery, brake and engine light came on. I turned the key and it started and I was able to get it off the road but my power steering was gone. I had it towed to a garage that said they would not fix it because it was to intense (cost $150), so I had it towed to another. An ase certified Chevrolet dealership and they told me it should be covered under my warranty because it was part of the power train and I had less than 60,000 miles on my vehicle- my crankshaft bolt was sheared completely off (no charge). They and I contacted kia, kia had me tow it to them (which is 50 minutes away). They then told me it was not covered, and the part was $10. 97, however the work involved to fix it was a lot more extensive and gave me an estimate of $650. 00-$750. 00! it cost me $650. 00 plus all my towing costs ($240. 00). I could have saved the towing cost and had the Chevrolet dealership fix it since I had to pay for it! now, not even a year later, I bring my Sorento to the Chevrolet dealer for an oil change and the mechanic asked me to come look at my driver side trailing arm bracket. It is completely rusted and no longer attached and the other side isn't in good shape either. They tell me it will cost hundreds of dollars to fix it and I really should contact kia because this should not have happened. I decided to research this and it appears that both of these issues are common and unsafe. I am waiting to hear back from kia now on how to get this taken care of.

The contact owns a 2005 kia Sorento. While driving at 60 mph, the contact heard a banging noise in the engine. Within a few minutes, the vehicle stalled and could not be restarted. The vehicle was towed to an authorized dealer where the contact was informed that the crankshaft bolt and the crankshaft position sensor needed to be replaced. The vehicle had not been repaired when the complaint was filed. The current and failure mileages were approximately 69,000.

While driving the vehicle the motor started knocking extremely loud. Did not overheat and oil level was fine. On July 31 I received a phone call from ms stevens (central kia) to authorize for the diagnosis of the vehicle. The cost to diagnose the problem will be $80. 00 if not covered under warranty. On August 1st I received a call from ms. Stevens stating the technician saw signs of ?sludge? when he removed the oil cap. Ms. Steven questioned if there was knocking noise prior to the failure. I explained there was no noise present and the last oil change was approximately 3,800 miles ago. Ms. Stevens said she had to get authorization to proceed to go any further because of the evidence of ?sludge?. If the failure was due to ?oil starvation? it would not be covered under warranty and the further diagnosis would cost approximately $500. 00. I quickly dismissed the possibility that the engine had been ?oil starved?. If the engine was oil starved the failure would most likely happen over time. This failure was immediate. Ms. Stevens agreed and even mention that she has seen and the technician as experienced a malfunction with a wing nut and bolt breaking and falling into the lower part of the motor. She believed that is what happened in this case which would be covered under the 100,000 mile warranty. On Thursday August 2nd at approximately 11:00am I went to central kia in plano and met with ms. Stevens. Ms stevens told me the work on my vehicle had not begun. At approximately 1:30 pm I received a phone call from ms. Stevens stating a malfunction in the motor occurred involving a failed part (bolt). Ms. Stevens now is requested for me to produce maintenance records or the defective engine will not be covered under warranty. It is very frustrating to me to know that kia knew of the faulty part prior to the diagnosis, then finding the problem then placing the monkey on the consumers back before they will cover it under warranty.