Door Latch problems of the 2011 Kia Motor Sorento

The contact owns a 2011 kia Sorento. The contact stated that while attempting to unlock the vehicle with the key, the front driver side door opened; however, the other doors failed to open as intended. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired due to the cost. The contact stated that on another occasion, the interior lights failed to work as intended and several unknown warning lights were illuminated. The check engine and abs warning lights remained illuminated. The contact stated that the buttons on the steering wheel failed to operate as intended. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be connected to the diagnostic machine. The contact stated that the dealer refused to update the antitheft system or perform the recall repairs linked to the VIN. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Tl the contact owns a 2011 kia Sorento. The contact stated that the rear driver's side door failed to open or operate as needed, without warning. The contact called spradley kia (2145 hwy 50 west, pueblo, CO 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 kia Sorento. The contact stated that keyfob failed to unlock any of the doors on the vehicle. Due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, IL 60409) where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

Tl the contact owns a 2011 kia Sorento. The contact stated that the rear passenger's side door failed to open from the outside however, opened from inside the vehicle. The contact had to climb over the driver's seat to open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

Airbag light for passenger is on. Also the back right passenger door won't open from the outside or inside. Door not locked and child lock is off.

Tl the contact owns a 2011 kia Sorento. The contact stated that the latches on both rear doors did not lock. The vehicle was not taken to the dealer. The manufacturer was called, but did not return the contact's call. The failure was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2011 kia Sorento. The contact stated that the driver side door failed to open. The vehicle was taken to a dealer where it was diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000.

The contact owns a 2011 kia Sorento. The contact stated that the front driver side door failed to open from outside the vehicle. The contact had to enter the vehicle from the front passenger side door. The failure recurred continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuator and latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The VIN was unavailable.

The contact owns a 2011 kia Sorento. Without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. The contact was unable to open the doors from the outside. The contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. The VIN was included in NHTSA campaign number: 15v626000 (power train). The manufacturer was not notified. The approximate failure mileage was 70,000.

The contact owns a 2011 kia Sorento. While attempting to enter the vehicle, the front driver and passenger doors and the rear passenger door failed to open from outside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

The contact owns a 2011 kia Sorento. The rear driver side door failed to open from inside or outside the vehicle. The contact took the vehicle to the dealer to be diagnosed and the mechanic stated that the door latch had to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 79,000.

The contact owns a 2011 kia Sorento. The contact stated that the rear driver side door would not open from outside of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,461.

The contact owns a 2011 kia Sorento. The contact stated that upon entering the vehicle, the driver front and passenger front side doors failed to open. The vehicle was driven to the dealer for diagnostic testing. The technician diagnosed that the latch assembly kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 86,000.

The contact owns a 2011 kia Sorento. The contact stated that the front passenger and driver side doors failed to open from outside the vehicle. The contact mentioned that the failure occurred on two separate occasions. The vehicle was taken to the dealer where it was diagnosed that the latches for both doors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 95,566.

The contact owns a 2011 kia Sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid valve failed and that they needed to replace the transmission. The vehicle was repaired. The failure mileage was approximately 3,500. The consumer stated the vehicle has been in the shop two more times since filing the complaint. The consumer stated there was a strange noise coming from the vehicle. The dealer was claiming there were different problems with the vehicle, which was causing the noise. The consumer stated the doors would not lock and unlock and also the dome light wasn't working. The dealer found the door locks were disabled and the dome light connector was not connected. Updated 03/30/11.